VehicleVerdict

2023 Jeep Cherokee problems

Verdict · NHTSA data

Limited data — recalls on file

NHTSA has just 4 complaints on file for the 2023 Jeep Cherokee — too few to judge reliability from owner reports alone — but one recall campaign applies to this year, so any used example should have its VIN checked for completed recall work.

In government crash testing it earned 4 of 5 NCAP stars overall.

4

NHTSA complaints

1

Recalls

0

Investigations

2

Crash-involved

0

Fires reported

2

Injuries

0

Deaths

4

NCAP overall · of 5 stars

How does 2023 compare to other Cherokee years?

Cherokee NHTSA complaints by model year, 2023 highlighted3,958 complaints1973: 1 complaints1974: 0 complaints1975: 0 complaints1976: 0 complaints1977: 0 complaints1978: 1 complaints1979: 0 complaints1980: 1 complaints1981: 1 complaints1982: 0 complaints1983: 0 complaints1984: 8 complaints1985: 24 complaints1986: 26 complaints1987: 72 complaints1988: 118 complaints1989: 287 complaints1990: 368 complaints1991: 297 complaints1992: 175 complaints1993: 571 complaints1994: 618 complaints1995: 732 complaints1996: 584 complaints1997: 496 complaints1998: 553 complaints1999: 516 complaints2000: 508 complaints2001: 329 complaints2006: 18 complaints2014: 3,958 complaints2015: 2,651 complaints2016: 2,039 complaints2017: 1,919 complaints2018: 988 complaints2019: 2,370 complaints2020: 355 complaints2021: 191 complaints2022: 68 complaints2023: 4 complaints2026: 5 complaints
Cherokee NHTSA complaints by model year, 2023 highlighted. Red bars are years to avoid.

See all Cherokee years to avoid →

What are the most common 2023 Jeep Cherokee problems?

ComponentComplaintsShare
Transmission250%
Airbags125%
Brakes125%

Does the 2023 Jeep Cherokee have recalls?

1 NHTSA recall campaign on file. Recall repairs are free at franchised dealers.

26V290000TransmissionMay 7, 2026 · 61,711 units

Defect

Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.

Consequence

A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.

Remedy

The remedy is currently under development. Interim owner notification letters explaining the safety risk are expected to be mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

“The contact owns a 2023 Jeep Cherokee. The contact stated that while reversing out of the garage the air bags were erroneously deployed. The contact indicated that six of the eight air bags in the vehicle deployed including the front driver and passenger air bags although no crash had initially…”

Complaint filed with NHTSA · Transmission · September 9, 2024 · crash

“The contact owns a 2023 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle suddenly came to a complete stop, after which the contact became aware that the parking brake had engaged independently. After restarting the vehicle, the vehicle returned to normal…”

Complaint filed with NHTSA · Brakes · February 12, 2025

“The contact owns a 2023 Jeep Cherokee. The contact stated that while reversing out of the garage the air bags were erroneously deployed. The contact indicated that six of the eight air bags in the vehicle deployed including the front driver and passenger air bags although no crash had initially…”

Complaint filed with NHTSA · Airbags · September 9, 2024 · crash

2023 Jeep Cherokee — common questions

Is the 2023 Jeep Cherokee reliable?

The record is thin — 4 NHTSA complaints — so owner-report data can't strongly confirm reliability either way, though 1 recall should be verified as completed.

Does the 2023 Jeep Cherokee have recalls?

Yes — NHTSA lists 1 recall campaign affecting the 2023 Jeep Cherokee. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Which Jeep Cherokee years should you avoid?

Based on complaint rates and open investigations, the Cherokee years to avoid are 2014, 2015, 2019, 2016, 2017, 2018, 1995, 1994, 1996, 1993, 1998, 1999, 2000, 1997, 1990, 2020, 2001, 1991, 1989, 1992. The cleanest record among Cherokee years belongs to 1983.

How safe is the 2023 Jeep Cherokee?

In NHTSA's NCAP crash testing, the 2023 Jeep Cherokee earned an overall rating of 4 out of 5 stars.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.