VehicleVerdict

2024 Buick Encore GX problems

Verdict · NHTSA data

A typical year for this model

The 2024 Buick Encore GX sits mid-pack among Encore GX years: 33 NHTSA complaints against a model median of roughly 39, with a single recall and no defect investigations.

The trouble concentrates in one system: electrical system issues account for 46% of all reports (15 of 33), far ahead of other at 4. In government crash testing it earned 5 of 5 NCAP stars overall.

33

NHTSA complaints

1

Recalls

0

Investigations

0

Crash-involved

0

Fires reported

0

Injuries

0

Deaths

5

NCAP overall · of 5 stars

How does 2024 compare to other Encore GX years?

Encore GX NHTSA complaints by model year, 2024 highlighted105 complaints2020: 105 complaints2021: 64 complaints2022: 36 complaints2023: 42 complaints2024: 33 complaints2025: 23 complaints
Encore GX NHTSA complaints by model year, 2024 highlighted. Red bars are years to avoid.

See all Encore GX years to avoid →

What are the most common 2024 Buick Encore GX problems?

ComponentComplaintsShare
Electrical System1545%
Other412%
Engine26%
Fuel System26%
Lighting26%
Transmission26%
Driver Assistance26%
Brakes26%
Body & Structure13%
Steering13%

Does the 2024 Buick Encore GX have recalls?

1 NHTSA recall campaign on file. Recall repairs are free at franchised dealers.

23V744000Electrical SystemNovember 6, 2023 · 60,154 units

Defect

General Motors, LLC (GM) is recalling certain 2024 Buick Encore GX, Envista, and Chevrolet Trax vehicles. The software in the Virtual Cockpit Unit Module (VCU) may cause the instrument panel display to intermittently go blank at vehicle startup or while driving.

Consequence

A blank instrument panel will not show critical information, such as vehicle speed and warning lights, increasing the risk of a crash.

Remedy

The VCU software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed December 4, 2023. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A232424320.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

“The instrument panel gets really hot. I've taken the car to a dealer to diagnose the problem but they say that that can't find anything wrong .There were no warning lights or any message. I purchased the car in 2025 and it already had a little over 10,000 miles on it. Not just the instrument panel…”

Complaint filed with NHTSA · Electrical System · August 13, 2025

“I started the Encore and dash flashed.Sevivice side detection system.Now the small lights on mirros dont show any more.It just happend today 12/17/2024 .I hope I dont have other issues with this vehicle. I would hate too use the lemon or too have to trade this in. Thank You”

Complaint filed with NHTSA · Other · December 17, 2023

“The issue has happened three times and has been "repaired" three times. While driving, the vehicle starts to shake violently. Then the check engine light comes on and the vehicle shuts off. It has happened on extremely busy roads and almost caused major accidents. It has been a problem with fuel…”

Complaint filed with NHTSA · Fuel System · August 7, 2025

“The issue has happened three times and has been "repaired" three times. While driving, the vehicle starts to shake violently. Then the check engine light comes on and the vehicle shuts off. It has happened on extremely busy roads and almost caused major accidents. It has been a problem with fuel…”

Complaint filed with NHTSA · Engine · August 7, 2025

“I started the Encore and dash flashed.Sevivice side detection system.Now the small lights on mirros dont show any more.It just happend today 12/17/2024 .I hope I dont have other issues with this vehicle. I would hate too use the lemon or too have to trade this in. Thank You”

Complaint filed with NHTSA · Driver Assistance · December 17, 2023

2024 Buick Encore GX — common questions

Is the 2024 Buick Encore GX reliable?

It is close to typical for the Encore GX: 33 NHTSA complaints, 1 recall, and no investigations on file.

What are the most common 2024 Encore GX problems?

According to NHTSA complaint data, the leading problem areas are electrical system (15 complaints), other (4 complaints), transmission (2 complaints).

Does the 2024 Buick Encore GX have recalls?

Yes — NHTSA lists 1 recall campaign affecting the 2024 Buick Encore GX. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Which Buick Encore GX years should you avoid?

Based on complaint rates and open investigations, the Encore GX years to avoid are 2020, 2021. The cleanest record among Encore GX years belongs to 2025.

How safe is the 2024 Buick Encore GX?

In NHTSA's NCAP crash testing, the 2024 Buick Encore GX earned an overall rating of 5 out of 5 stars.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.