VehicleVerdict

2016 Buick Encore problems

Verdict · NHTSA data

Worth extra scrutiny

The 2016 Buick Encore sits mid-pack among Encore years: 118 NHTSA complaints against a model median of roughly 98, with 2 recalls and no defect investigations. Complainants reported 18 injuries in total across these filings.

Engine leads the complaint categories with 43 reports (36% of the total). In government crash testing it earned 5 of 5 NCAP stars overall.

118

NHTSA complaints

2

Recalls

0

Investigations

8

Crash-involved

1

Fires reported

18

Injuries

0

Deaths

5

NCAP overall · of 5 stars

How does 2016 compare to other Encore years?

Encore NHTSA complaints by model year, 2016 highlighted192 complaints2013: 70 complaints2014: 92 complaints2015: 192 complaints2016: 118 complaints2017: 132 complaints2018: 105 complaints2019: 122 complaints2020: 34 complaints2021: 11 complaints2022: 11 complaints
Encore NHTSA complaints by model year, 2016 highlighted. Red bars are years to avoid.

See all Encore years to avoid →

What are the most common 2016 Buick Encore problems?

ComponentComplaintsShare
Engine4336%
Fuel System1311%
Transmission119%
Electrical System87%
Other87%
Airbags76%
Steering54%
Seat Belts43%
Tires & Wheels33%
Body & Structure33%
Speed Control33%
Visibility & Wipers22%
Driver Assistance22%
Suspension22%
Brakes22%
Lighting11%
Seats11%

Does the 2016 Buick Encore have recalls?

2 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

17V437000Seat BeltsJuly 10, 2017 · 40,683 units

Defect

General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence

A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy

GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.

16V651000Seat BeltsSeptember 8, 2016 · 3,640,162 units

Defect

General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence

A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy

GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

TL* THE CONTACT OWNS A 2016 BUICK ENCORE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IDLE OR AT START UP THE ENGINE SMOKED. THE CONTACT STATED THAT THERE WAS AN ODOR OF BURNING ENGINE OIL. THE CONTACT STATED THAT THERE WAS EVIDENCE OF OIL ON THE TOP OF THE ENGINE WHEN THE HOOD WAS RAISED. HALEY…

Complaint filed with NHTSA · Engine · September 2, 2019 · fire

I SUBMITTED A PRIOR REPORT. MY CAR WAS IN DRIVEWAY AND I WENT TO START IT IN THE MORNING. I HAD BEEN OUT IN EVENING PRIOR. I STARTED MY CAR AND IT SMELLED LIKE FUEL. I HAD TO TAKE IT IN AFTER I TEST DROVE IT ON WAY TO THE DEALER FOR SERVICE (LUCKY I WAS OFF THAT DAY. IT HAD A FUEL LEAK AND NEEDED A…

Complaint filed with NHTSA · Fuel System · June 19, 2017

BUZZING HEARD WHEN I PRESSED ON ACCELERATING PEDAL. HEARD A POP, THEN IT WOULD NOT ACCELERATE AND SMOKED OUT TAIL PIPE. ENGINE LIGHT AND OIL LIGHTS BOTH TURNED ON. VEHICLE WAS IN MOTION WHEN IT OCCURRED . I PARKED SHORTLY AFTER INCIDENT AND HAD CAR TOWED TO FIRESTONE NEXT MORNING. JEFF SAID ENGINE…

Complaint filed with NHTSA · Transmission · April 23, 2021

The airbags is displaying OFF despite who is sitting on it. It's been going on for about a year since start of COVID and it isn't turning ON. Also, the backup camera is not working properly and suddenly displaying very dark and not showing up properly.

Complaint filed with NHTSA · Other · October 1, 2020

2016 BUICK ENCORE. CONSUMER WRITES IN REGARDS TO DEFECTIVE DASHBOARD, SIDE WARNING LIGHT WIRING UNITS AND AUTO FRONT WARNING DEVICES. *LD THE CONSUMER STATED WHILE DRIVING, ON A RAINY DAY, THE INSTRUMENT PANEL WENT BLANK AND DID NOT RETURN UNTIL THE VEHICLE WAS TURNED ON THE NEXT DAY. THE DEALER…

Complaint filed with NHTSA · Electrical System · September 26, 2016

2016 Buick Encore — common questions

Is the 2016 Buick Encore reliable?

It is close to typical for the Encore: 118 NHTSA complaints, 2 recalls, and no investigations on file.

What are the most common 2016 Encore problems?

According to NHTSA complaint data, the leading problem areas are engine (43 complaints), fuel system (13 complaints), transmission (11 complaints).

Does the 2016 Buick Encore have recalls?

Yes — NHTSA lists 2 recall campaigns affecting the 2016 Buick Encore. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Which Buick Encore years should you avoid?

Based on complaint rates and open investigations, the Encore years to avoid are 2015, 2013. The cleanest record among Encore years belongs to 2022.

How safe is the 2016 Buick Encore?

In NHTSA's NCAP crash testing, the 2016 Buick Encore earned an overall rating of 5 out of 5 stars.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.