VehicleVerdict

2011 Buick LaCrosse suspension problems

The 2011 Buick LaCrosse has 27 suspension complaints filed with NHTSA — 11% of the year's total, and up sharply from the prior model year.

27

Suspension complaints

11%

Share of year

3

Crash-involved

2

Related recalls

Suspension complaints by year

LaCrosse suspension complaints by model year31 complaints2005: 13 complaints2006: 11 complaints2007: 7 complaints2008: 5 complaints2010: 14 complaints2011: 27 complaints2012: 31 complaints2013: 27 complaints2014: 2 complaints2016: 1 complaints2017: 4 complaints
LaCrosse suspension complaints by model year. Red bars are years to avoid.

Related recalls

21V00F000SuspensionDecember 22, 2021 · 4,271 units

Defect

General Motors, LLC (GM) is recalling certain 2010-2013 Buick Lacrosse, 2012-2013 Buick Regal, and 2013 Chevrolet Malibu vehicles sold or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. These vehicles may have rear toe links that received an improper amount of electrocoating (e-coat) corrosion protection, which could cause the e-coat to become brittle and break away when contacted by road debris. Over time, the e-coat may chip away, exposing the metal toe link and making it more susceptible to corrosion. Corrosion may eventually cause the toe link to thin and ultimately fracture.

Consequence

A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.

Remedy

Dealers will replace the rear suspension toe links and adjuster fasteners, free of charge. Owner notification letters were mailed January 27, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212346640. This recall is an expansion of NHTSA recalls 20V-764 and 21V-633.

20V764000SuspensionDecember 21, 2020 · 220,006 units

Defect

General Motors, LLC (GM) is recalling certain 2012-2013 Buick Regal, 2013 Chevrolet Malibu, and 2010-2013 Buick Lacrosse vehicles sold or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. These vehicles may have rear toe links that received excessive electrocoating (e-coat) corrosion protection, which could cause the e-coat to become brittle and break away when contacted by road debris. Over time, the e-coat may chip away, exposing the metal toe link and making it more susceptible to corrosion. Corrosion may eventually cause the toe link to thin and ultimately to fracture.

Consequence

A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.

Remedy

GM will notify owners, and dealers will replace the rear suspension toe links and adjuster fasteners free of charge. Parts are not currently available. Owners were mailed an interim notification on January 27, 2021, and April 15, 2021. A third notification was mailed on August 19, 201. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202308930.

What owners report

I WAS MAKING A LEFT TURN AND THE CAR ACCELERATED TOWARDS THE RIGHT TOWARDS A CURB ON A RESIDENTIAL STREET AND STEERING WHEEL AND CAR WHEELS LOCKED UP. I COULD NOT TURN THE WHEELS AND THE STEERING LOST ITS POWER BRINGING THE CAR TO SLAM INTO THE CURB. I HAD NO CONTROL OF STEERING OR TURNING THE…

Complaint filed with NHTSA · Suspension · March 5, 2015 · crash

Common questions

How many suspension complaints does the 2011 Buick LaCrosse have?

NHTSA has 27 complaints about the 2011 Buick LaCrosse suspension — 11% of all complaints filed for that model year.

Are there recalls for the 2011 Buick LaCrosse suspension?

Yes — 2 NHTSA recall campaigns for this model year are tied to the suspension: 20V764000, 21V00F000.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.