VehicleVerdict

2002 Chrysler Concorde problems

Verdict · NHTSA data

Among the better years

The 2002 Chrysler Concorde is among the quieter years of the Concorde on NHTSA's books: 72 complaints (68% below the model's median year), a single recall, and no open investigations.

Engine leads the complaint categories with 24 reports (33% of the total).

72

NHTSA complaints

1

Recalls

1

Investigations

4

Crash-involved

1

Fires reported

3

Injuries

0

Deaths

—

NCAP overall

How does 2002 compare to other Concorde years?

Concorde NHTSA complaints by model year, 2002 highlighted484 complaints1993: 463 complaints1994: 484 complaints1995: 330 complaints1996: 236 complaints1997: 189 complaints1998: 213 complaints1999: 422 complaints2000: 364 complaints2001: 112 complaints2002: 72 complaints2003: 40 complaints2004: 66 complaints
Concorde NHTSA complaints by model year, 2002 highlighted. Red bars are years to avoid.

See all Concorde years to avoid →

What are the most common 2002 Chrysler Concorde problems?

ComponentComplaintsShare
Engine2433%
Electrical System710%
Seats68%
Airbags68%
Transmission68%
Steering46%
Seat Belts34%
Tires & Wheels34%
Brakes34%
Suspension34%
Visibility & Wipers23%
Fuel System23%
Body & Structure23%
Speed Control11%

Does the 2002 Chrysler Concorde have recalls?

1 NHTSA recall campaign on file. Recall repairs are free at franchised dealers.

03V035000SeatsFebruary 5, 2003 · 1,066,000 units

Defect

ON CERTAIN PASSENGER VEHICLES, SEAT BACK RECLINER BOLT BREAKAGE CAN OCCUR RESULTING IN THE SEAT BACK RECLINING UNEXPECTEDLY.

Consequence

IF THE SEAT BACK UNEXPECTEDLY RECLINES WHILE THE CAR IS BEING DRIVEN, IT COULD RESULT IN LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.

Remedy

DEALERS WILL REPLACE THE RECLINER BOLTS. OWNER NOTIFICATION BEGAN ON APRIL 23, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

“WHILE TRAVELING AT 30 MPH VEHICLE LOST POWER, CAUSING IT TO STRIKE A CURB. VEHICLE WAS TOWED, AND THE ENGINE WAS FOUND TO BE DEFECTIVE.*AK”

Complaint filed with NHTSA · Engine · January 21, 2005 · crash

“DT: THE CONTACT STATED WHILE VEHICLE WAS PARKED IT CAUGHT ON FIRE. THE FIRE STARTED IN THE BATTERY. THERE WAS DAMAGE TO THE RIGHT FRONT FENDER. THERE WERE NO PRIOR PROBLEMS WITH THE VEHICLE. POLICE AND FIRE DEPARTMENT REPORTS WERE TAKEN. THE VEHICLE HAS NOT BEEN INSPECTED BY THE SERVICE DEALER.…”

Complaint filed with NHTSA · Electrical System · December 11, 2005 · fire

“DT: THE CONTACT STATED VEHICLE DOWN SHIFTED FROM 55 TO 20 MPH. WHEN THIS HAPPENED SHE PULLED OVER,TURNED THE VEHICLE OFF, AND RESTARTED IT. IF THE VEHICLE WAS NOT RESTARTED IT WOULD CONTINUE TO GO ONLY 20 MPH. THE DEALERSHIP STATED THE TRANSMISSION SOLENOID SWITCH VALVE WAS LATCHED IN THE LR…”

Complaint filed with NHTSA · Transmission · November 21, 2005

“DT*: THE CONTACT STATED WHILE DRIVING 30 MPH, THE VEHICLE WAS INVOLVED IN A COLLISION, REAR-ENDING A COMMERCIAL TRUCK. THE AIRBAGS DID NOT DEPLOY. THE DRIVER WAS TAKEN TO THE HOSPITAL WITH JAW FRACTURES, MISSING TEETH, AND CARDIAC INJURIES. A POLICE REPORT WAS TAKEN, AND THE MANUFACTURER WAS…”

Complaint filed with NHTSA · Airbags · September 14, 2006 · crash

“2002 CHRYSLER CONCORDE. DRIVER'S SEAT BACK SUDDENLY RECLINED. THE SEAT BACK WILL NOT STAY UP. CHRYSLER RECALL C04 (NHTSA CAMPAIGN NUMBER 03V035000 HAD ALLEGEDLY BEEN PERFORMED ON THIS VEHICLE BY THE SELLING DEALER, LAFLAM CHRYLER IN RUNNEMEDE, NJ, ON FEB 20, 2007. THIS RECALL IS SUPPOSED TO ENTAIL…”

Complaint filed with NHTSA · Seats · May 30, 2009

2002 Chrysler Concorde — common questions

Is the 2002 Chrysler Concorde reliable?

Its record is better than the model's norm: 72 NHTSA complaints, below the typical Concorde year, with 1 recall and no open investigations.

What are the most common 2002 Concorde problems?

According to NHTSA complaint data, the leading problem areas are engine (24 complaints), electrical system (7 complaints), transmission (6 complaints).

Does the 2002 Chrysler Concorde have recalls?

Yes — NHTSA lists 1 recall campaign affecting the 2002 Chrysler Concorde. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Is the 2002 Chrysler Concorde under NHTSA investigation?

NHTSA opened one investigation into this model year; all are now closed.

Which Chrysler Concorde years should you avoid?

Based on complaint rates and open investigations, the Concorde years to avoid are 1994, 1993, 1999, 2000. The cleanest record among Concorde years belongs to 2003.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.