VehicleVerdict

2019 Chrysler Pacifica problems

Verdict · NHTSA data

One of the years to avoid

The 2019 Chrysler Pacifica carries two red flags at once: 446 consumer complaints filed with NHTSA and an open NHTSA defect investigation (subject: Loss of motive power due to an internal wiring connector short.). It is one of the Pacifica years to avoid.

No single system dominates the record — complaints spread across electrical system (93), engine (77), and transmission (67), which usually points to general build quality rather than one defect. In government crash testing it earned 5 of 5 NCAP stars overall.

446

NHTSA complaints

7

Recalls

2

Investigations · 1 open

15

Crash-involved

7

Fires reported

5

Injuries

0

Deaths

5

NCAP overall · of 5 stars

How does 2019 compare to other Pacifica years?

Pacifica NHTSA complaints by model year, 2019 highlighted2,315 complaints2003: 1 complaints2004: 1,332 complaints2005: 1,802 complaints2006: 1,056 complaints2007: 481 complaints2008: 155 complaints2016: 6 complaints2017: 2,315 complaints2018: 1,303 complaints2019: 446 complaints2020: 255 complaints2021: 650 complaints2022: 326 complaints2023: 225 complaints2024: 58 complaints2025: 30 complaints2026: 9 complaints
Pacifica NHTSA complaints by model year, 2019 highlighted. Red bars are years to avoid.

See all Pacifica years to avoid →

What are the most common 2019 Chrysler Pacifica problems?

ComponentComplaintsShare
Electrical System9321%
Engine7717%
Transmission6715%
Brakes5512%
Other4811%
Steering368%
Driver Assistance194%
Fuel System123%
Speed Control102%
Body & Structure92%
Suspension51%
Visibility & Wipers41%
Seats31%
Seat Belts20%
Latches & Locks20%
Airbags20%
Tires & Wheels20%

Does the 2019 Chrysler Pacifica have recalls?

7 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

26V327000Driver AssistanceMay 21, 2026 · 16 units

Defect

Chrysler (FCA US, LLC) is recalling certain 2019 and 2023 Chrysler Pacifica, 2024 Ram 1500, Ram 2500, and 2024-2025 Jeep Wrangler vehicles. Contamination in the central vision processing module or improper programming may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence

A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

Remedy

Dealers will update the central vision processing module software or replace the module, as necessary, free of charge. Owner notification letters are expected to be mailed June 11, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 46D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.

25V876000OtherDecember 17, 2025 · 86 units

Defect

Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

Consequence

An unsecured wheelchair can move during transit, increasing the risk of injury.

Remedy

Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

23V010000Electrical SystemJanuary 17, 2023 · 67,117 units

Defect

Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.

Consequence

An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.

Remedy

Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.

20V191000Driver AssistanceSeptember 10, 2020 · 319,610 units

Defect

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Consequence

The lingering rearview image can distract the driver, increasing the risk of a crash.

Remedy

Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.

19V886000Driver AssistanceDecember 12, 2019 · 20,441 units

Defect

Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens. A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Consequence

The lingering rearview image can distract the driver, increasing the risk of a crash.

Remedy

Chrysler will notify owners, and dealers will update the radio software, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VE2.

19V348000Electrical SystemMay 9, 2019 · 198,731 units

Defect

Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.

Consequence

A loss of power steering assist or a stall can increase the risk of crash.

Remedy

Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began May 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. FCA US' number for this recall is V53.

18V524000Electrical SystemAugust 9, 2018 · 12,779 units

Defect

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

Consequence

A vehicle stall can increase the risk of a crash.

Remedy

Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.

Open NHTSA investigations

RQ24004

Loss of motive power due to an internal wiring connector short.

On July 22, 2022, the Office of Defects Investigation (ODI) opened investigation PE22-008 regarding complaints alleging a loss of motive power condition potentially due to a transmission malfunction in Model Years 2019-2021 Chrysler Pacifica Plug-In Hybrid Electric Vehicles (PHEV).  On January 17, 2023, Fiat Chrysler Automobiles (FCA) issued safety recall (NHTSA Recall 23V-010) involving 2017-2023 Model Years (MY) Pacifica Plug-In Hybrid Electric Vehicles (PHEV) produced between August 12, 2016, through January 9, 2023. The recall states that the loss of motive power condition in these vehicles is caused by an internal transmission wiring connector that may short circuit, resulting in an unexpected engine shutdown.  An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.  In discussions with FCA on Recall 23V-010, ODI confirmed the recall was related to investigation PE22-008.  The remedy for 23V-010 is to update the Power Inverter module (PIM) and/or Instrument Panel Cluster (IPC) software to provide drivers a message stating “Stop Safely - Vehicle Will Shut Off Soon” followed by a chime and MIL, PRNDL blinking (on cluster and shifter knob), low SOC (State of Charge) warning and reduced power mode.  The recall remedy does not replace the defective hardware that was described in Recall 23V-010, and the wiring connector short still exists on these vehicles. To date, ODI has received 132 reports for the population of vehicles subject to recall 23V-010.  These reports allege a loss of motive power condition that reduces the vehicles speed, followed by dashboard warning lamps displaying messages associated with recall 23V-010.  The presence of these warning lamps and messages indicates the vehicle likely had the recall remedy applied. Follow up discussions with FCA confirm their remedy does not prevent a loss of motive power, but instead limits torque to the engine and after an unspecified number of miles or period of time, the engine will shut down.  When this occurs, FCA relies on the owner to transport the vehicle to a dealership after they experience a loss of motive power condition, at which time the defective hardware is replaced.  Furthermore, the dashboard messages introduced in the recall remedy may cause the driver to pull over in an unsafe location. Pulling over in an unsafe location may expose the occupants to undue harm. The Office of Defects Investigation is opening this Recall Query (RQ) to assess the adequacy, frequency, and safety consequence of the remedy for recall 23V-010.  To review the ODI reports cited in the opening resume ODI report identification number document, go to NHTSA.gov.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

“THIS VAN WAS PURCHASED BY A DEALER WITH APPROXIMATELY 23,000 MILES. IT WAS SOLD TO A RETAIL CUSTOMER AND THE FOLLOWING DAY IT CAUGHT ON FIRE IN THE CUSTOMERS GARAGE. WE HAD IT TOWED TO A CHRYSLER DEALERSHIP AND CHRYSLER SAID THEY WOULD NOT ACCEPT ANY RESPONSIBILITY FOR FIRE, EVEN THOUGH THE VEHICLE…”

Complaint filed with NHTSA · Electrical System · October 20, 2020 · fire

“THIS VAN WAS PURCHASED BY A DEALER WITH APPROXIMATELY 23,000 MILES. IT WAS SOLD TO A RETAIL CUSTOMER AND THE FOLLOWING DAY IT CAUGHT ON FIRE IN THE CUSTOMERS GARAGE. WE HAD IT TOWED TO A CHRYSLER DEALERSHIP AND CHRYSLER SAID THEY WOULD NOT ACCEPT ANY RESPONSIBILITY FOR FIRE, EVEN THOUGH THE VEHICLE…”

Complaint filed with NHTSA · Engine · October 20, 2020 · fire

“WHILE MY WIFE WAS SITTING IN THE CAR WITH THE CAR RUNNING IN PARK THE CAR BEGAN TO GO IN REVERSE AND IT STARTED TO ACCELERATE AND BRAKES DIDNT WORK AND CAR CRASHED INTO A FENCE AND SHED. MULTIPLE WITNESSES CONFIRMED HER ACCOUNT AS SHE HAD WINDOW DOWN AND WAS SCREAMING WITH HER HANDS IN THE AIR.…”

Complaint filed with NHTSA · Transmission · May 1, 2019 · crash

“1. Brakes give way and cannot stop car until halfway into intersection. Brake is metal to metal. Hear clanking sound………. Also 2. When stepping on brake, car speeds up. I’ve had 2 accidents by rear ending car in front of me. This has happened 4-5 times this past year.”

Complaint filed with NHTSA · Brakes · June 30, 2025 · crash

“Vehicle parked faced in in a tight fitting space in a hotel underground parking area. When leaving the knob was in the park position, push button start, vehicle started in the park position, looked behind and the people across from me had just loaded their van. They were now on the side of their…”

Complaint filed with NHTSA · Other · December 28, 2023 · crash

2019 Chrysler Pacifica — common questions

Is the 2019 Chrysler Pacifica reliable?

NHTSA data argues against it: 446 complaints put the 2019 model at #8 of 17 Pacifica years, and a defect investigation remains open. It is one of the Pacifica years to avoid.

What are the most common 2019 Pacifica problems?

According to NHTSA complaint data, the leading problem areas are electrical system (93 complaints), engine (77 complaints), transmission (67 complaints).

Does the 2019 Chrysler Pacifica have recalls?

Yes — NHTSA lists 7 recall campaigns affecting the 2019 Chrysler Pacifica. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Is the 2019 Chrysler Pacifica under NHTSA investigation?

Yes — an investigation remains open (Loss of motive power due to an internal wiring connector short.). An open ODI action means NHTSA is actively assessing a possible defect.

Which Chrysler Pacifica years should you avoid?

Based on complaint rates and open investigations, the Pacifica years to avoid are 2017, 2005, 2004, 2018, 2006, 2021, 2019, 2022, 2020, 2023. The cleanest record among Pacifica years belongs to 2003.

How safe is the 2019 Chrysler Pacifica?

In NHTSA's NCAP crash testing, the 2019 Chrysler Pacifica earned an overall rating of 5 out of 5 stars.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.