VehicleVerdict

2004 Chrysler Sebring suspension problems

The 2004 Chrysler Sebring has 27 suspension complaints filed with NHTSA — 9% of the year's total, and up sharply from the prior model year.

27

Suspension complaints

9%

Share of year

2

Crash-involved

1

Related recalls

Suspension complaints by year

Related recalls

09E056000SuspensionOctober 9, 2009 · 5,787 units

Defect

QUALIS AUTOMOTIVE IS RECALLING CERTAIN AFTERMARKET BALL JOINTS SOLD FOR USE ON CERTAIN PASSENGER VEHICLES. THE SOCKET MAY HAVE BEEN EXCESSIVELY HARDENED WHICH COULD CAUSE IT TO CRACK NEAR THE RETAINING RING GROOVE ALLOWING THE BALL STUD TO SEPARATE UNDER IMPACT LOAD. THE SUBJECT BALL JOINTS WERE SOLD AS FOUR PART NUMBERS, D10945, D10946, G10945, AND G10946. THE AFFECTED CONTROL ARMS, D10945 AND D10946, ARE STAMPED WITH THE FOLLOWING DATES ON THE BALL JOINTS: 134308, 135708, 100109, 102709, 104109, 105509, 107609, 108909, 110309, 113209, AND 116609. THE G10945 AND G10946 ARE THE SAME PART AS THE D10945 AND D10946 RESPECTIVELY. THEY ARE LABELED DIFFERENTLY DEPENDING ON THE AFTERMARKET CUSTOMER.

Consequence

SEPARATION OF THE BALL STUD FROM THE SOCKET OF THE BALL JOINT HOUSING WOULD ALLOW THE CONTROL ARM TO COLLAPSE AND THE WHEEL TO FOLD IN CAUSING LOSS OF STEERING CONTROL, POSSIBLY RESULTING IN A CRASH.

Remedy

QUALIS AUTOMOTIVE WILL REPLACE THE BALL JOINTS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 9, 2009. OWNERS MAY CONTACT QUALIS AUTOMOTIVE AT 1-800-493-4128.

What owners report

TL* THE CONTACT OWNS A 2004 CHRYSLER SEBRING. WHILE DRIVING APPROXIMATELY 10 MPH AND MAKING A LEFT TURN, THE BALL JOINT SNAPPED AND THE FRONT PASSENGER SIDE TIRE WENT BENEATH THE VEHICLE. THE VEHICLE CRASHED INTO A CURB. THE AIR BAGS DID NOT DEPLOY. IT WAS UNKNOWN IF A POLICE REPORT WAS FILED.…

Complaint filed with NHTSA · Suspension · July 19, 2015 · crash

Common questions

How many suspension complaints does the 2004 Chrysler Sebring have?

NHTSA has 27 complaints about the 2004 Chrysler Sebring suspension — 9% of all complaints filed for that model year.

Are there recalls for the 2004 Chrysler Sebring suspension?

Yes — 1 NHTSA recall campaign for this model year is tied to the suspension: 09E056000.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.