2011 Collins School Bus problems

Verdict · NHTSA data

Limited data — recalls on file

NHTSA has just 0 complaints on file for the 2011 Collins School Bus — too few to judge reliability from owner reports alone — but one recall campaign applies to this year, so any used example should have its VIN checked for completed recall work.

NHTSA complaints

Recalls

Investigations

Crash-involved

Fires reported

Injuries

Deaths

—

NCAP overall

Does the 2011 Collins School Bus have recalls?

1 NHTSA recall campaign on file. Recall repairs are free at franchised dealers.

18V696000SeatsOctober 5, 2018 · 1,705 units

Defect

Collins Bus Corporation (Collins) is recalling certain 2011-2018 Collins SL, SH, DH, DE, and TH school buses, built on Promaster chassis, equipped with CE White/HSM SB11-30" series, standard, unbelted, school bus seats, or SB11-30" series school bus seats with lap belts only. The foam in the knee impact area of the lower seat back may not absorb enough impact in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 222, "School Bus Passenger Seating and Crash Protection."

Consequence

If the seat foam does not absorb enough impact energy, it can increase the risk of injury in the event of a crash.

Remedy

Collins will notify owners, and dealers will install additional foam into the seat backs, free of charge. The recall began December 21, 2018. Owners may contact Collins customer service 1-800-533-1850, extension 424. Collins' number for this recall is 18e056.

2011 Collins School Bus — common questions

Is the 2011 Collins School Bus reliable?

The record is thin — 0 NHTSA complaints — so owner-report data can't strongly confirm reliability either way, though 1 recall should be verified as completed.

Does the 2011 Collins School Bus have recalls?

Yes — NHTSA lists 1 recall campaign affecting the 2011 Collins School Bus. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.

Does the 2011 Collins School Bus have recalls?

2011 Collins School Bus — common questions

Is the 2011 Collins School Bus reliable?

Does the 2011 Collins School Bus have recalls?

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