2004 Country Coach Allure problems

Defect

CERTAIN MOTOR HOMES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE MOTOR HOMES WERE EQUIPPED WITH MORE THAN THREE AMBER IDENTIFICATION LAMPS LOCATED AT THE TOP AND FRONT OF THE VEHICLE. ALSO, THE SIDE MARKER LIGHTS IN THE COMBINATION HEADLIGHT AND TAIL LIGHT ASSEMBLIES DO NOT MEET THE MINIMUM PHOTOMETRIC VALUE AT 45 DEGREES AS SPECIFIED IN THE STANDARD.

Consequence

THE FIVE IDENTIFICATION LIGHTS COULD POSSIBLY CAUSE CONFUSION TO ON-COMING MOTORISTS WHO ARE USED TO OBSERVING THREE IDENTIFICATION LIGHTS. THE INADEQUACY OF THE FRONT AND REAR SIDE MARKER LIGHTS COULD AFFECT VISIBILITY OF THE MOTOR HOME DURING HOURS OF DARKNESS THAT COULD POTENTIALLY RESULT IN A CRASH.

Remedy

DEALERS WILL REMOVE THE TWO EXTRA IDENTIFICATION LAMPS AND INSTALL FOUR SIDE MARKER LIGHTS, ONE AT EACH CORNER, FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OR ABOUT MARCH 31, 2008. OWNERS MAY CONTACT COUNTRY COACH AT 800-547-8015.

Defect

ON CERTAIN CLASS A MOTOR HOMES EQUIPPED WITH VEHICLE SYSTEMS' AQUA-HOT AND HYDRO-HOT WATER HEATERS, WHICH USE WEBASTO BURNER TUBES, THE BURNER TUBES DO NOT MEET SPECIFICATIONS AND COULD FAIL PREMATURELY.

Consequence

THE SURFACE TEMPERATURE OF THE EXHAUST TUBE EXITING FROM THE HEATER CAN INCREASE AND COULD POTENTIALLY IGNITE COMBUSTIBLE MATERIALS IN OR AROUND THE VEHICLE.

Remedy

VEHICLE SYSTEMS IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. OWNERS MAY CONTACT VEHICLE SYSTEMS AT 1-800-685-4298 OR COUNTRY COACH AT 1-800-547-8015.

Defect

ON CERTAIN MOTOR HOMES, LIQUID PROPANE (LP) GAS COOK TOPS WERE INSTALLED USING A FLEXIBLE RUBBER HOSE THAT COULD BURN OR MELT.

Consequence

IF UNDETECTED, THE HOSE COULD BURN THROUGH AND RESULT IN A LP GAS FIRE.

Remedy

DEALERS WILL REPLACE THE COOK TOP RUBBER HOSE WITH COPPER TUBING. THE RECALL BEGAN ON NOVEMBER 8, 2004. CUSTOMERS CAN CONTACT COUNTRY COACH AT 1-541-998-3720.

Defect

ON CERTAIN MOTOR HOMES EQUIPPED WITH AN INDEPENDENT FRONT SUSPENSION (IFS) GEN II BUILT BY HOLLAND USA, THE GEAR PLATE SUPPORT GUSSETS WERE REMOVED. THIS CAN ALLOW THE PLATE TO FLEX DURING A STATIC STEER CONDITION.

Consequence

THE FLEXING MAY RESULT IN STRESS CRACKING WHICH COULD POTENTIALLY CAUSE A LOSS OF VEHICLE STEERING CONTROL WHICH COULD RESULT IN A VEHICLE CRASH.

Remedy

HOLLAND USA IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. A BOLT-ON STRENGTHENING OF THE STEERING GEAR PLATE WITH U-BOLTS CONNECTING THE CROSS MEMBER TO EACH SIDE OF THE GEAR PLATE AT THE REAR PLUS A TUBE SUPPORT IN THE FRONT WITH J-BOLTS TO THE GEAR PLATE WILL BE INSTALLED. OWNERS SHOULD CONTACT HOLLAND USA CUSTOMER SERVICE AT 1-888-396-6501 FOR INFORMATION AND INSTRUCTIONS FOR WHERE CUSTOMERS CAN TAKE THEIR VEHICLES TO HAVE THE REPAIRS DONE FREE OF CHARGE.

Defect

HOLLAND INDEPENDENT FRONT SUSPENSIONS P/N 90547917 IFS-114 WITH THE 90547978 SUBFRAME FOR USE ON CERTAIN COUNTRY COACH VEHICLES AND SHIPPED BETWEEN MARCH 5, 2003, AND JUNE 28, 2004. EARLY IFS-114 UNITS WITH P/N 90546687 USED A DIFFERENT SUBFRAME, P/N 90546691 THAT IS NOT AFFECTED BY THIS RECALL. THE NEW SUBFRAME DID NOT HAVE GUSSETS THAT HELP SUPPORT THE STEERING GEAR MOUNTING PLATE. THE LACK OF GUSSETS ALLOWS EXCESSIVE FLEXING OF THE STEERING GEAR MOUNTING PLATE WHICH MAY LEAD TO FATIGUE CRACKS.

Consequence

IF A CRACK WERE TO DEVELOP AND PROPAGATE TO THE POINT WHERE THE STEERING GEAR MOUNTING PLATE WERE TO SEPARATE FROM THE SUSPENSION SUBFRAME, THEN STEERING CAN BECOME LOOSE WITH POSSIBLE LOSS OF STEERING CONTROL. A VEHICLE CRASH COULD OCCUR, POSSIBLY RESULTING IN PERSONAL INJURY OR EVEN DEATH.

Remedy

HOLLAND WILL NOTIFY COUNTRY COACH'S CUSTOMERS AND PROVIDE REMEDY FREE OF CHARGE. OWNER NOTIFICATION BEGAN JULY 28, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT HOLLAND USA CUSTOMER SERVICE AT 1-888-396-6501.