VehicleVerdict

2020 Crossroads Hampton problems

Verdict · NHTSA data

Limited data — recalls on file

NHTSA has just 0 complaints on file for the 2020 Crossroads Hampton — too few to judge reliability from owner reports alone — but 3 recall campaigns apply to this year, so any used example should have its VIN checked for completed recall work.

0

NHTSA complaints

3

Recalls

0

Investigations

0

Crash-involved

0

Fires reported

0

Injuries

0

Deaths

NCAP overall

How does 2020 compare to other Hampton years?

Hampton NHTSA complaints by model year, 2020 highlighted1 complaints2008: 0 complaints2009: 0 complaints2010: 0 complaints2011: 0 complaints2012: 0 complaints2013: 0 complaints2014: 0 complaints2015: 0 complaints2016: 0 complaints2017: 0 complaints2018: 0 complaints2019: 0 complaints2020: 0 complaints
Hampton NHTSA complaints by model year, 2020 highlighted. Red bars are years to avoid.

See all Hampton years to avoid →

Does the 2020 Crossroads Hampton have recalls?

3 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

20V194000OtherApril 3, 2020 · 94 units

Defect

Keystone RV Company (Keystone) is recalling certain 2018-2020 Crossroads Hampton 371FKL recreational trailers. The Federal identification Tag may incorrectly indicate the tire pressure as 6 PSI when the correct tire pressure is actually 80 PSI. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

Consequence

An incorrect label may lead to unintentionally underinflating the tires, increasing the risk of a crash.

Remedy

Keystone will notify owners and will replace the Federal Identification Tag, free of charge. The recall began May 29, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-376.

20V037000Electrical SystemJanuary 23, 2020 · 1,112 units

Defect

Keystone RV Company (Keystone) is recalling certain 2020 Crossroads Cameo (models 3201RL, 320RL, 3701RL, 370RL, 3801RK, 380RK, 3891MK, 389MK, 3921BR, 392BR, 3961MB, 396MB, 4021FK, 402FK), Crossroads Cruiser (models 24RL, 27MK, 28BH, 28BH, 28RD, 28RKS, 29RK, 29SI, 30BH, 30RLS, 3311RD, 3391RL, 33BHB, 3851BL, 385BL), Crossroads Hampton (models 364MBL, 370FDL, 371FKL, 372FDB, 374BAR, 375DBL), Crossroads Volante (models 240RL, 270BH, 28BH, 295BH, 310BH, 3201IK, 3251RD, 325RD, 325RL, 326RK, 329DB, 32SB, 33DB, 3601LF, 360DB, 360LF, 370BR, 3801MD, 3851FL, 3861BL), Crossroads Redwood (models 3901MB, 3951MB, 3981FK, 3951WB, 3901WB, 3991RD, 400LK, 4001LK, 391RL, 390MB, 390WB) and Crossroads Sunset (models 185RK, 186BH, 212RB, 215BH, 222RB, 242BH, 253RB, 257FK, 259RL, 272BH, 285CK, 288BH, 289QB, 291RK, 309RK, 330SI, 331BH, 332QB) trailers. The WiFi prep wiring may have improper circuit protection between the Wi-Fi switch and the Wi-Fi prep.

Consequence

In the event of a short circuit in the wiring, there may be an increased risk of fire.

Remedy

Keystone will notify owners, and dealers will correct the circuit protection, free of charge. The recall began March 3, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-368.

19V517000BrakesJuly 10, 2019 · 485 units

Defect

Keystone RV Company (Keystone) is recalling certain 2020 Crossroads Hampton and Sunset recreational trailers. The breakaway switch may have been incorrectly wired, which can cause the trailer brakes to not function in the event of a trailer separation from the tow vehicle.

Consequence

If the trailer detaches from the tow vehicle, the breakaway switch may not activate the brakes, increasing the risk of a crash.

Remedy

Keystone will notify owners, and dealers will rewire the breakaway switch, free of charge. The recall began July 29, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-357.

2020 Crossroads Hampton — common questions

Is the 2020 Crossroads Hampton reliable?

The record is thin — 0 NHTSA complaints — so owner-report data can't strongly confirm reliability either way, though 3 recalls should be verified as completed.

Does the 2020 Crossroads Hampton have recalls?

Yes — NHTSA lists 3 recall campaigns affecting the 2020 Crossroads Hampton. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.