VehicleVerdict

2019 Crossroads Sunset problems

Verdict · NHTSA data

Limited data — recalls on file

NHTSA has just 0 complaints on file for the 2019 Crossroads Sunset — too few to judge reliability from owner reports alone — but 2 recall campaigns apply to this year, so any used example should have its VIN checked for completed recall work.

0

NHTSA complaints

2

Recalls

0

Investigations

0

Crash-involved

0

Fires reported

0

Injuries

0

Deaths

—

NCAP overall

How does 2019 compare to other Sunset years?

Sunset NHTSA complaints by model year, 2019 highlighted1 complaints2017: 0 complaints2018: 0 complaints2019: 0 complaints2020: 0 complaints2022: 0 complaints
Sunset NHTSA complaints by model year, 2019 highlighted. Red bars are years to avoid.

See all Sunset years to avoid →

Does the 2019 Crossroads Sunset have recalls?

2 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

19V763000OtherOctober 25, 2019 · 157 units

Defect

Keystone RV Company (Keystone) is recalling certain 2019-2020 Crossroads Sunset trailers, model 242BH. The interior range cooktop is installed in a cabinet that may not be entirely sealed from the furnace cavity. As a result, during furnace operation, the interior range cooktop burner flame may invert.

Consequence

If the cooktop burner flames invert, there is an increased risk of a fire and injury.

Remedy

Keystone will notify owners, and dealers will inspect the interior range cooktop with the furnace running, sealing it as necessary, free of charge. The recall began November 18, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-362.

18V723000SuspensionOctober 15, 2018 · 1,276 units

Defect

Keystone RV Company (Keystone) is recalling certain 2019 Dutchmen Aerolite and Atlas, Keystone Bullet, Laredo, Cougar, Hideout, Passport and Springdale, and Crossroads Sunset fifth wheels and travel trailers. The axles may be missing inner bearing races on the hubs, which can cause the bearing to burnout or cause the hub to overheat.

Consequence

If the bearing cup is not installed it could lead to a bearing failure, affecting vehicle handling and increasing the risk of a crash.

Remedy

Keystone will notify owners, and dealers will inspect axles for hub clearance. If the hub clearance is not sufficient, appropriate parts will be provided to correct the defect, free of charge. The recall began November 16, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-334.

2019 Crossroads Sunset — common questions

Is the 2019 Crossroads Sunset reliable?

The record is thin — 0 NHTSA complaints — so owner-report data can't strongly confirm reliability either way, though 2 recalls should be verified as completed.

Does the 2019 Crossroads Sunset have recalls?

Yes — NHTSA lists 2 recall campaigns affecting the 2019 Crossroads Sunset. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.