2017 Dennis Eagle Elite problems

Defect

Dennis Eagle Inc. (Dennis Eagle) is recalling certain 2017-2021 Elite and Proview vehicles. The driver or passenger window may not open or close properly.

Consequence

The driver may become distracted while attempting to open or close the window while driving, increasing the risk of a crash.

Remedy

Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed January 31, 2022. Owners may contact Dennis Eagle customer service at 1-813-440-8136. Dennis Eagle's number for this recall is FSI1412.

Defect

Dennis Eagle, Inc. (Dennis Eagle) is recalling certain 2017-2021 Elite and Proview vehicles. The instrument cluster warning light may falsely indicate that an exterior vehicle light is not illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 125, "Warning Devices."

Consequence

The false warning light could prevent the detection of an actual light failure, reducing visibility to other drivers and increasing the risk of a crash.

Remedy

Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed January 31, 2021. Owners may contact Dennis Eagle customer service at 1-813-440-8136. Dennis Eagle's number for this recall is FSI1472.

Defect

Dennis Eagle, Inc. (Dennis Eagle) is recalling certain 2017-2021 Elite and Proview vehicles. The Incomplete Vehicle Document (IVD) may have the incorrect Gross Vehicle Weight Rating (GVWR) listed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Wheels and Rims-Other Than Passenger Cars" and 49 CFR Part 567, "Certification."

Consequence

The operator may overload the vehicle, increasing the risk of a crash.

Remedy

Dennis Eagle will notify owners, and dealers will provide corrected documents and labels, free of charge. Owner notification letters were mailed June 14, 2021. Owners may contact Dennis Eagle customer service at 1-813-440-8136. Dennis Eagle's number for this recall is FSI1453.

Defect

Dennis Eagle, Inc. (Dennis Eagle) is recalling certain 2017-2021 Elite and Proview vehicles. The hard copy of the Quick Reference Guide (owner's manual) was not supplied with the vehicle.

Consequence

If the owner's manual is missing, the operator will not have information about vehicle functions and other safety relevant information may be inaccurate and/or incomplete, which could lead to improper operation of the vehicle and increase the risk of a crash or injury.

Remedy

Dennis Eagle will notify owners, and dealers will send out hard copies of the owner's manual, free of charge. Owner notification letters were mailed on June 13, 2021. Owners may contact Dennis Eagle customer service at 1-813-440-8136. Dennis Eagle's number for this recall is FSI1454.

Defect

Dennis Eagle, Inc. (Dennis Eagle) is recalling certain 2017-2021 Elite and Proview vehicles. When the brake pads wear out, the ABS warning light may incorrectly illuminate in addition to the Brake Pad Wear warning light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays", and "Warning Devices."

Consequence

The incorrect illumination of the ABS warning light may cause the driver to believe the ABS has failed, changing driving behavior and increasing the risk of a crash.

Remedy

Dennis Eagle will notify owners, and dealers will install software updates to the braking system and the instrument clusters, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Dennis Eagle customer service at 1-813-440-8136. Dennis Eagle's number for this recall is FSI1437.

Defect

Dennis Eagle Inc. (Dennis Eagle) is recalling certain 2017-2018 Elite garbage trucks. The Electronic Braking System control unit (EBS ECU) may be programmed with incorrect datasets, causing the anti-lock braking system to activate on the opposite side of the vehicle from any detected lock-up. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard number 121, "Air Brake Systems."

Consequence

If the ABS system malfunctions, the vehicle may require additional stopping distance, increasing the risk of a crash.

Remedy

Dennis Eagle will notify owners and will reprogram the EBS ECU with new software, free of charge. The recall began June 1, 2020. Owners may contact Dennis Eagle customer service at 1-813-440-8136. Dennis Eagle's number for this recall is FSI 1369.

Defect

Dennis Eagle Inc. (Dennis Eagle) is recalling certain 2017-2018 Dennis Eagle Elite refuse trucks equipped with reverse alarm mute switches. Using the reverse alarm mute switch will prevent the truck from beeping when the vehicle is in reverse.

Consequence

If the reverse alarm is muted, pedestrians may not realize the vehicle is reversing, increasing the risk of injury.

Remedy

Dennis Eagle will notify owners, and dealers will remove the reverse alarm mute switch and install a blanking plate, free of charge. The recall began January 21, 2019. Owners may contact Dennis Eagle customer service at 1-813-440-8136. Dennis Eagle's number for this recall is FSI 1240.

Defect

Dennis Eagle Inc. (Dennis Eagle) is recalling certain 2017-2018 Dennis Eagle Elite garbage trucks. The ignition barrels on these vehicles may have been improperly secured, allowing the housing to rotate freely and ignition wiring to become detached, possibly resulting in a stall.

Consequence

A vehicle stall can increase the risk of a crash.

Remedy

Dennis Eagle will notify owners, and dealers will install a metal anti-rotation ring to keep the ignition barrel secured, free of charge. The recall began October 2, 2018. Owners may contact Dennis Eagle customer service at 1-813-440-8136.