2014 Entegra Cornerstone problems

Defect

Entegra Coach (Entegra) is recalling certain 2012-2015 Cornerstone motorhomes built on a Spartan Motors chassis. A component within the starter motor may break, potentially resulting in the starter motor overheating or drawing excessive current.

Consequence

A starter motor that overheats may increase the risk of a fire.

Remedy

Entegra will notify owners, and Spartan Motors service centers will replace the starter, free of charge. The recall began on July 24, 2017. Owners may contact Spartan customer service at 1-800-543-4277 or Entegra customer service at 1-800-517-9137.

Defect

Entegra Coach (Entegra) is recalling certain 2012-2013 and 2015-2018 Anthem; 2013 and 2017-2018 Aspire; and 2012-2018 Cornerstone motorhomes built on a Spartan Motors chassis. The ball joints on the independent front suspension (IFS) modules can loosen and separate, leading to a partial loss of steering.

Consequence

A separated ball joint can cause a loss of steering control, increasing the risk of a crash.

Remedy

Entegra will notify owners, and Spartan service centers will remove, clean, apply thread locker, and reinstall the properly torqued ball joint, free of charge. The recall began on April 25, 2017. Owners may contact call Spartan customer service at 1-800-543-4277 or Entegra customer service at 1-800-945-4787.

Defect

Entegra Coach (Entegra) is recalling certain model year 2010 Anthem and 2012-2014 Cornerstone motorhomes manufactured October 5, 2009, to June 18, 2013 and built on a Spartan Motors chassis. In the affected vehicles, the flexible exhaust tube may tear allowing hot exhaust to blow against other components or materials.

Consequence

If hot exhaust gas contacts other components or materials, it can increase the risk of a fire.

Remedy

Entegra will notify owners and Spartan Motors dealers will replace the flexible exhaust tube with an improved one, free of charge. The recall began on October 20, 2015. Entegra owners may contact Spartan customer service at 1-800-543-4277.

Defect

Entegra Coach (Entegra) is recalling certain model year 2014-2015 Cornerstone motorhomes manufactured January 21, 2014, through March 25, 2014 and equipped with certain Villa ABTS driver and passenger seats. The seat belt attachment may be incorrect and the seat belt may fray if it rubs along a steel bracket in the seat, reducing its strength. As such, these seats do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."

Consequence

The weakened seat belt may fail to properly restrain the seat occupant in the event of a crash, increasing the risk of injury.

Remedy

Entegra will work with Villa to notify owners, and dealers will inspect and repair the seat with proper fasteners and inspect the seat belt webbing for fraying and replace the seat belt assembly, if necessary, free of charge. The recall began in June 2014. Owners may contact Entegra customer service at 1-800-945-4787.

Defect

Entegra Coach is recalling certain model year 2010-2014 Anthem and Cornerstone motorhomes manufactured December 16, 2009, through April 30, 2013. The power cables from the exterior freezer can be damaged due to contact with the freezer sliding tray rails.

Consequence

Prolonged rubbing of the power cables against the sliding tray rails may cause the wires to short circuit, increasing the risk of a fire.

Remedy

Entegra Coach will notify owners, and dealers will secure the freezer power cables to prevent their chafing, at no charge. The recall began on December 10, 2013. Owners may contact Entegra Coach at 1-800-945-4787.

Defect

Entegra Coach is recalling certain model year 2013-2014 Anthem, Aspire, and Cornerstone motorhomes manufactured February 8, 2013, through June 13, 2013. The attachment mechanism that holds the windshield wiper arm to the wiper motor shaft could crack.

Consequence

If the attachment mechanism cracks, the windshield wiper may separate reducing the driver's visibility, increasing the risk of a crash.

Remedy

Entegra Coach will notify owners, and dealers will replace the wiper arms, at no charge. The recall began on August 27, 2013. Owners may contact Entegra Coach at 1-800-945-4787.