2013 Ford C-Max Hybrid electrical system problems

The 2013 Ford C-Max Hybrid has 56 electrical system complaints filed with NHTSA — 31% of the year's total, and the first year with meaningful reports in this category.

Electrical System complaints

31%

Share of year

Crash-involved

Related recalls

Electrical System complaints by year

C-Max Hybrid electrical system complaints by model year. Red bars are years to avoid.

Related recalls

13V475000Electrical SystemOctober 17, 2013 · 23,000 units

Defect

Ford Motor Company (Ford) is recalling certain model year 2012-2013 Focus Electric vehicles and 2013 C-Max vehicles equipped with the Intelligent Access Push Button Start System. In the affected vehicles, there is no audible chime when the vehicle is operational and the driver's door is opened. Thus, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."

Consequence

Without an audible door chime, a vehicle owner may open the door and exit the vehicle without being reminded that the vehicle is still operational, leaving the vehicle susceptible to theft.

Remedy

Ford will notify owners, and dealers will update the software for the door chime, free of charge. The recall began on October 30, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C07.

What owners report

“I WAS IN AN ACCIDENT, DRIVING APPROXIMATELY 25 MPH WHEN I HIT THE BRAKES WITH APPROXIMATELY 20 FEET OF DISTANCE, THE ANTI LOCK BRAKES FAILED TO ENGAGE CAUSING THE CAR TO SLIDE, AND REAR END THE CAR IN FRONT OF ME, UPON IMPACT THE AIRBAGS DID NOT DEPLOY.”
Complaint filed with NHTSA · Electrical System · February 6, 2017 · crash

Common questions

How many electrical system complaints does the 2013 Ford C-Max Hybrid have?

NHTSA has 56 complaints about the 2013 Ford C-Max Hybrid electrical system — 31% of all complaints filed for that model year.

Are there recalls for the 2013 Ford C-Max Hybrid electrical system?

Yes — 1 NHTSA recall campaign for this model year is tied to the electrical system: 13V475000.

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.