VehicleVerdict

2011 Ford Edge problems

Verdict · NHTSA data

One of the years to avoid

With 2,538 complaints filed to NHTSA — about 2.9 times the median Edge year — the 2011 model ranks #2 of 19 Edge years for complaint volume. It lands on the years-to-avoid list. Complainants reported 10 injuries in total across these filings.

Electrical System leads the complaint categories with 732 reports (29% of the total). In government crash testing it earned 4 of 5 NCAP stars overall.

2,538

NHTSA complaints

3

Recalls

1

Investigations

28

Crash-involved

6

Fires reported

10

Injuries

0

Deaths

4

NCAP overall · of 5 stars

How does 2011 compare to other Edge years?

Edge NHTSA complaints by model year, 2011 highlighted3,232 complaints2004: 5 complaints2007: 1,240 complaints2008: 1,462 complaints2009: 307 complaints2010: 777 complaints2011: 2,538 complaints2012: 1,474 complaints2013: 3,232 complaints2014: 514 complaints2015: 959 complaints2016: 1,084 complaints2017: 1,603 complaints2018: 940 complaints2019: 888 complaints2020: 400 complaints2021: 130 complaints2022: 151 complaints2023: 26 complaints2024: 49 complaints
Edge NHTSA complaints by model year, 2011 highlighted. Red bars are years to avoid.

See all Edge years to avoid →

What are the most common 2011 Ford Edge problems?

ComponentComplaintsShare
Electrical System73229%
Brakes31012%
Body & Structure27611%
Other27011%
Engine1978%
Lighting1968%
Transmission1727%
Speed Control894%
Latches & Locks853%
Fuel System793%
Steering291%
Driver Assistance271%
Visibility & Wipers221%
Tires & Wheels131%
Airbags120%
Seats120%
Suspension100%
Seat Belts70%

Does the 2011 Ford Edge have recalls?

3 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

11V128000Electrical SystemFebruary 24, 2011 · 8,022 units

Defect

FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM THAT REQUIRED REPLACEMENT AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.

Consequence

IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE.

Remedy

DEALER WILL INSPECT THE BODY CONTROL MODULE AND IF NECESSARY REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

10V659000Body & StructureDecember 29, 2010 · 14,737 units

Defect

FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150, F-250, F-350, F-450, F-550, EDGE AND LINCOLN MKX VEHICLES. DURING A SIX-DAY PRODUCTION PERIOD, THE SUPPLIER OF THE BODY CONTROL MODULE MANUFACTURED MODULES THAT MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.

Consequence

IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH CAN RESULT IN AN UNATTENDED VEHICLE FIRE.

Remedy

DEALER WILL REPLACE THE BODY CONTROL MODULE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.

10V516000Latches & LocksOctober 27, 2010 · 71 units

Defect

FORD IS RECALLING CERTAIN MODEL YEAR 2011 EDGE AND LINCOLN MKX VEHICLES MANUFACTURED FROM JULY 1, 2010, THROUGH OCTOBER 8, 2010. THESE VEHICLES WERE SHIPPED WITH INCORRECTLY CONFIGURED ELECTRONIC MODULE SETTINGS THAT DISABLE THE LOCKING FUNCTION OF THE LIFTGATE. ACCORDINGLY, THE VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, "DOOR LOCKS AND DOOR RETENTION COMPONENTS."

Consequence

THE LIFTGATE LOCK MAY BE DISABLED AND THE DRIVER MAY NOT BE ABLE TO LOCK THE LIFTGATE USING INTERIOR LOCK SWITCHES OR REMOTE KEY FOB BUTTONS.

Remedy

FORD WILL NOTIFY OWNERS AND DEALERS WILL HAVE THE AFFECTED CONTROL MODULES UPDATED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 1, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

“DRIVER DOOR INTERLOCK SWITCH CONSISTENTLY FAILS TO WORK. THIS CAUSES THE INTERIOR LIGHTS TO REMAIN ON UNTIL THE CAR BEGINS TO TRAVEL FORWARD AND REACH A CERTAIN SPEED. AT NIGHT IT IS IMPOSSIBLE TO SEE ANYTHING BEHIND YOU WHEN BACKING UP WITH THE LIGHTS ON. IT HAS ALREADY CAUSED AN ACCIDENT WHEN I…”

Complaint filed with NHTSA · Electrical System · June 6, 2015 · crash

“I WAS AT A DRIVE THRU AND HAD BRAKES APPLIED AND THEN I HEARD A HISSING NOISE COMING FROM BRAKES I LET OFF BRAKES TO MOVE FORWARD AND THE BRAKES WENT HARD AND TO FLOOR CAUSING ME TO HIT THE CAR IN FRONT OF ME. I TOOK MY VEHICLE TO DEALER AFTER I LEFT AND THEY SAID IT WAS A BRAKE BOOSTER THAT HAD…”

Complaint filed with NHTSA · Brakes · June 24, 2016 · crash

“I WAS REAR-ENDED AT A PEDESTRIAN CROSSWALK BY A TEEN TEXTING ON HIS SMARTPHONE WHILE DRIVING AT THE SPEED OF ABOUT 40MPH. THE IMPACT CAUSED ME TO SMASH INTO ANOTHER CAR IN FRONT OF ME. I WASN'T INJURED BECAUSE I BRACED MYSELF FOR IMPACT LOOKING UP THROUGH MY MIRRORS. THE AIRBAG LIGHT CAME ON AS IF…”

Complaint filed with NHTSA · Body & Structure · May 5, 2013 · crash

“THE DOOR AJAR LIGHT ON THE DASH, WHILE THE DOOR IS CLOSED, FOR THE DRIVERS SIDE REAR DOOR WILL NOT SHUT OFF. THE AUTOMATIC LOCKS WILL NOT ENGAGE AND THE DOME LIGHTS AND VARIOUS PARKING LIGHTS ON THE VEHICLE TURN OFF AND ON AT ALL HOURS OF THE DAY AND NIGHT WHILE CAR IS PARKED TAXING THE BATTERY. I…”

Complaint filed with NHTSA · Other · November 15, 2014

“TL* THE CONTACT OWNED A 2011 FORD EDGE. WHILE DRIVING APPROXIMATELY 5 MPH INTO THE DRIVEWAY, THERE WAS SMOKE AND FLAMES ERUPTING UNDERNEATH THE HOOD. IN ADDITION, THERE WAS SMOKE IN THE CABIN. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE AND A FIRE REPORT WERE FILED. THE VEHICLE WAS…”

Complaint filed with NHTSA · Engine · February 23, 2015 · fire

2011 Ford Edge — common questions

Is the 2011 Ford Edge reliable?

NHTSA data argues against it: 2,538 complaints put the 2011 model at #2 of 19 Edge years. It is one of the Edge years to avoid.

What are the most common 2011 Edge problems?

According to NHTSA complaint data, the leading problem areas are electrical system (732 complaints), brakes (310 complaints), body & structure (276 complaints).

Does the 2011 Ford Edge have recalls?

Yes — NHTSA lists 3 recall campaigns affecting the 2011 Ford Edge. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Is the 2011 Ford Edge under NHTSA investigation?

NHTSA opened one investigation into this model year; all are now closed.

Which Ford Edge years should you avoid?

Based on complaint rates and open investigations, the Edge years to avoid are 2013, 2011, 2017, 2012, 2008, 2016, 2015, 2020. The cleanest record among Edge years belongs to 2004.

How safe is the 2011 Ford Edge?

In NHTSA's NCAP crash testing, the 2011 Ford Edge earned an overall rating of 4 out of 5 stars.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.