VehicleVerdict

2020 Ford Expedition driver assistance problems

The 2020 Ford Expedition has 20 driver assistance complaints filed with NHTSA — 4% of the year's total, and up sharply from the prior model year.

20

Driver Assistance complaints

4%

Share of year

1

Crash-involved

3

Related recalls

Driver Assistance complaints by year

Expedition driver assistance complaints by model year31 complaints2003: 1 complaints2012: 2 complaints2014: 1 complaints2015: 19 complaints2016: 20 complaints2017: 31 complaints2018: 1 complaints2019: 11 complaints2020: 20 complaints2021: 8 complaints2022: 29 complaints2023: 7 complaints2024: 25 complaints2025: 11 complaints
Expedition driver assistance complaints by model year. Red bars are years to avoid.

Related recalls

25V442000Driver AssistanceJune 27, 2025 · 200,237 units

Defect

Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

Consequence

A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.

Remedy

Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.

20V575000Driver AssistanceSeptember 23, 2020 · 620,246 units

Defect

Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence

Reduced rearward visibility can increase the risk of a crash.

Remedy

Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.

20V262000Driver AssistanceMay 8, 2020 · 25,081 units

Defect

Ford Motor Company (Ford) is recalling certain 2020 Ford Expedition and Lincoln Navigator vehicles equipped with camera-only Pre-Collision Assist feature. Vehicles built with the optional radar-plus-camera Pre-Collision Assist system are not affected. Due to incorrect coding of interfacing modules, the Pre-Collision Assist feature is not enabled, and the driver cannot access the menu functions necessary to enable the Pre-Collision Assist feature.

Consequence

If the driver is unaware that the Pre-Collision Assist feature is not enabled, they may rely on a system that is not functional, increasing the risk of a crash or injury.

Remedy

Ford will notify owners, and dealers will reprogram software for the Body Control Module, Antilock Braking System, Instrument Panel Cluster and Headlamp Control Modules, and reset the Tire Pressure Monitor System, free of charge. The recall began May 26, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S20.

Common questions

How many driver assistance complaints does the 2020 Ford Expedition have?

NHTSA has 20 complaints about the 2020 Ford Expedition driver assistance — 4% of all complaints filed for that model year.

Are there recalls for the 2020 Ford Expedition driver assistance?

Yes — 3 NHTSA recall campaigns for this model year are tied to the driver assistance: 20V262000, 20V575000, 25V442000.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.