2019 Ford Flex body & structure problems

The 2019 Ford Flex has 46 body & structure complaints filed with NHTSA — 16% of the year's total, and up sharply from the prior model year.

Body & Structure complaints

16%

Share of year

Crash-involved

Related recalls

Body & Structure complaints by year

Flex body & structure complaints by model year. Red bars are years to avoid.

Related recalls

25V732000Body & StructureOctober 24, 2025 · 92,347 units

Defect

Ford Motor Company (Ford) is recalling certain 2017-2019 Flex vehicles. The driver and front passenger B-Pillar door trim may detach while driving.

Consequence

Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.

Remedy

Dealers will repair or replace the B-pillar trim as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed December 17, 2025. Additional letters will be sent once the remedy is available, anticipated March 2027.Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SB8. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 28, 2025.

What owners report

“The contact owns a 2019 Ford Flex. The contact stated that while driving the vehicle at unknown speeds, the passenger's side rear door panel detached from the vehicle. The contact stated that it was unknown if the panel crashed into another vehicle. The vehicle was taken to the dealer. The vehicle…”
Complaint filed with NHTSA · Body & Structure · July 10, 2020 · crash

Common questions

How many body & structure complaints does the 2019 Ford Flex have?

NHTSA has 46 complaints about the 2019 Ford Flex body & structure — 16% of all complaints filed for that model year.

Are there recalls for the 2019 Ford Flex body & structure?

Yes — 1 NHTSA recall campaign for this model year is tied to the body & structure: 25V732000.

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.