VehicleVerdict

2004 Ford Freestar seats problems

The 2004 Ford Freestar has 87 seats complaints filed with NHTSA — 5% of the year's total, and the first year with meaningful reports in this category.

87

Seats complaints

5%

Share of year

1

Crash-involved

1

Related recalls

Seats complaints by year

Freestar seats complaints by model year87 complaints2004: 87 complaints2005: 20 complaints2006: 12 complaints2007: 3 complaints
Freestar seats complaints by model year. Red bars are years to avoid.

Related recalls

13V081000SeatsMarch 7, 2013 · 196,667 units

Defect

Ford is recalling certain model year 2004-2007 Freestar and Mercury Monterey vehicles manufactured from March 24, 2003, through November 7, 2006, equipped with a third row seat and originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. The third row stowable seat can experience corrosion and structural degradation at the seat anchor mechanism mounted to the rear wheel wells. As a result of the corrosion, the third row seat may not fully latch into its seating position.

Consequence

In the event that the vehicle is crashed into from the rear, an unlatched seat may increase the risk of personal injury.

Remedy

Ford will notify owners, and dealers will install new third row seat latch striker mounting brackets, free of charge. The recall began on March 28, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.

What owners report

2004 FORD FREESTAR [XXX]FORD IS CHARGING ME FOR THE REPAIR FOR THE TORQUE CONVERTER SUBFRAME 3-4 $600~$800 BUSHING KITS ($200 EACH) THEY WANT TO CHARGE ME. I INFORMED THEM THAT ONLY DO THE FACTORY RECALL REPAIRS THE PULLED MY VAN OUT AND TOLD ME THE CANT DO THE REPAIRS, BECAUSE THEY ARE SCARED OF…

Complaint filed with NHTSA · Seats · February 24, 2017 · crash

Common questions

How many seats complaints does the 2004 Ford Freestar have?

NHTSA has 87 complaints about the 2004 Ford Freestar seats — 5% of all complaints filed for that model year.

Are there recalls for the 2004 Ford Freestar seats?

Yes — 1 NHTSA recall campaign for this model year is tied to the seats: 13V081000.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.