VehicleVerdict

2012 Ford Fusion steering problems

The 2012 Ford Fusion has 1,472 steering complaints filed with NHTSA — 48% of the year's total, and roughly flat versus the prior model year.

1,472

Steering complaints

48%

Share of year

46

Crash-involved

1

Related recalls

Steering complaints by year

Related recalls

15V340000SteeringJune 2, 2015 · 393,623 units

Defect

Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.

Consequence

If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.

Remedy

Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.

What owners report

MY WIFE WAS DRIVING THIS VEHICLE TURNING A CURB. THE POWER STEERING FAILED CAUSING MY WIFE TO HIT THE CURB CAUSING SIGNIFICANT SUSPENSION AND BODY DAMAGE TO MY VEHICLE. THERE IS A RECALL ON THE 2012 FORD FUSION FOR THIS MATTER BUT FORD CLAIMS THAT MY VIN# IS NOT INCLUDED. PLEASE INVESTIGATE BECAUSE…

Complaint filed with NHTSA · Steering · January 9, 2019 · crash

Common questions

How many steering complaints does the 2012 Ford Fusion have?

NHTSA has 1,472 complaints about the 2012 Ford Fusion steering — 48% of all complaints filed for that model year.

Are there recalls for the 2012 Ford Fusion steering?

Yes — 1 NHTSA recall campaign for this model year is tied to the steering: 15V340000.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.