VehicleVerdict

2020 Ford Fusion electrical system problems

The 2020 Ford Fusion has 38 electrical system complaints filed with NHTSA — 15% of the year's total, and roughly flat versus the prior model year.

38

Electrical System complaints

15%

Share of year

1

Crash-involved

2

Related recalls

Electrical System complaints by year

Related recalls

25V685000Electrical SystemOctober 10, 2025 · 59,006 units

Defect

Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.

Consequence

An electrical short circuit can increase the risk of a fire.

Remedy

Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.

23V440000Electrical SystemJune 23, 2023 · 14,452 units

Defect

Ford Motor Company (Ford) is recalling certain 2019-2020 Fusion PHEV vehicles. The battery energy control module (BECM) may become damaged due to excessive voltage and current flow.

Consequence

A damaged BECM can result in a loss of drive power or fire, increasing the risk of a crash or injury.

Remedy

Owners are advised not to charge their vehicles until the remedy is completed. Dealers will replace the battery and update the BECM software for free, or Ford will repurchase the vehicle. If your vehicle is currently operating normally, Ford has authorized dealers to replace the fuse block and a software update as an interim repair before the availability of remedy parts for the final repair. This repair will be free of charge (parts and labor). As an alternative remedy, Ford is offering a vehicle refund. Please see Ford's owner notification letter or contact Ford for full details. Owner notification letters were mailed May 15, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S33.

What owners report

"The incident occurred immediately after shifting the vehicle into reverse and starting to move. The engine suddenly shut down with a 'System Performance' alert, and cooling fans engaged at maximum speed. Moments later, a thermal runaway event began in the high-voltage Li-ion battery pack, leading…

Complaint filed with NHTSA · Electrical System · December 4, 2025 · fire

Common questions

How many electrical system complaints does the 2020 Ford Fusion have?

NHTSA has 38 complaints about the 2020 Ford Fusion electrical system — 15% of all complaints filed for that model year.

Are there recalls for the 2020 Ford Fusion electrical system?

Yes — 2 NHTSA recall campaigns for this model year are tied to the electrical system: 23V440000, 25V685000.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.