VehicleVerdict

2020 Ford Mustang problems

Verdict · NHTSA data

One of the years to avoid

The 2020 Ford Mustang carries two red flags at once: 174 consumer complaints filed with NHTSA and an open NHTSA defect investigation (subject: Rearview Camera FMVSS 111 Noncompliance). It is one of the Mustang years to avoid. Complainants reported 12 injuries in total across these filings.

No single system dominates the record — complaints spread across engine (25), electrical system (24), and other (22), which usually points to general build quality rather than one defect. In government crash testing it earned 5 of 5 NCAP stars overall.

174

NHTSA complaints

8

Recalls

1

Investigations · 1 open

26

Crash-involved

8

Fires reported

12

Injuries

0

Deaths

5

NCAP overall · of 5 stars

How does 2020 compare to other Mustang years?

Mustang NHTSA complaints by model year, 2020 highlighted893 complaints1965: 6 complaints1966: 5 complaints1967: 3 complaints1968: 1 complaints1969: 3 complaints1970: 0 complaints1971: 0 complaints1972: 0 complaints1973: 0 complaints1974: 0 complaints1975: 0 complaints1976: 2 complaints1977: 0 complaints1978: 10 complaints1979: 0 complaints1980: 8 complaints1981: 0 complaints1982: 1 complaints1983: 5 complaints1984: 35 complaints1985: 22 complaints1986: 32 complaints1987: 44 complaints1988: 132 complaints1989: 127 complaints1990: 119 complaints1991: 98 complaints1992: 80 complaints1993: 132 complaints1994: 496 complaints1995: 829 complaints1996: 329 complaints1997: 231 complaints1998: 297 complaints1999: 281 complaints2000: 427 complaints2001: 219 complaints2002: 159 complaints2003: 177 complaints2004: 127 complaints2005: 893 complaints2006: 506 complaints2007: 728 complaints2008: 384 complaints2009: 215 complaints2010: 296 complaints2011: 583 complaints2012: 573 complaints2013: 325 complaints2014: 424 complaints2015: 593 complaints2016: 491 complaints2017: 337 complaints2018: 234 complaints2019: 187 complaints2020: 174 complaints2021: 67 complaints2022: 73 complaints2023: 28 complaints2024: 115 complaints2025: 15 complaints2026: 6 complaints
Mustang NHTSA complaints by model year, 2020 highlighted. Red bars are years to avoid.

See all Mustang years to avoid →

What are the most common 2020 Ford Mustang problems?

ComponentComplaintsShare
Engine2514%
Electrical System2414%
Transmission2213%
Other2213%
Brakes1911%
Driver Assistance1810%
Airbags85%
Fuel System74%
Body & Structure63%
Visibility & Wipers53%
Speed Control42%
Tires & Wheels42%
Seat Belts32%
Lighting21%
Steering21%
Seats21%
Suspension11%

Does the 2020 Ford Mustang have recalls?

8 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

25V695000Driver AssistanceOctober 13, 2025 · 1,448,655 units

Defect

Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.

Consequence

A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

Remedy

Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.

25V442000Driver AssistanceJune 27, 2025 · 200,237 units

Defect

Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

Consequence

A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.

Remedy

Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.

23V727000Electrical SystemOctober 27, 2023 · 187,922 units

Defect

Ford Motor Company (Ford) is recalling certain 2020-2023 Mustang vehicles. The brake fluid level sensor may not activate the visual warning indicator when the brake fluid is low. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."

Consequence

Without a low brake fluid warning light, the vehicle may be driven with low brake fluid, reducing braking performance and increasing the risk of a crash.

Remedy

Dealers will update the body control module software, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C35.

22V382000TransmissionMay 27, 2022 · 25,032 units

Defect

Ford Motor Company (Ford) is recalling certain 2019-2020 Mustang vehicles equipped with 5.0L engines and manual transmissions. The Powertrain Control Module (PCM) may broadcast an unintended faulted signal to the modules controlling the reverse camera, reverse light, and driver assist features, which may disable all of these functions.

Consequence

A rearview camera or reverse light that is disabled reduces the driver's rear view, increasing the risk of a crash. Disabled driver assist features (traction control, forward collision warning, blind spot warning, cross traffic indicator) may increase the risk of a crash.

Remedy

Dealers will update the PCM software, free of charge. Owner notification letters were mailed June 15, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S37.

20V575000Driver AssistanceSeptember 23, 2020 · 620,246 units

Defect

Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence

Reduced rearward visibility can increase the risk of a crash.

Remedy

Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.

20V573000BrakesSeptember 23, 2020 · 38,005 units

Defect

Ford Motor Company (Ford) is recalling certain 2020 Mustang vehicles equipped with automatic transmissions. The brake pedal bracket may fracture during sudden stopping.

Consequence

A broken brake pedal could affect braking ability, increasing the risk of a crash.

Remedy

Ford will notify owners, and dealers will replace the brake pedal bracket assembly, free of charge. The recall began January 26, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S52.

20V306000Driver AssistanceMay 27, 2020 · 24 units

Defect

Ford Motor Company (Ford) is recalling certain 2020 Mustang vehicles equipped a forward-looking camera. The camera may be misaligned to the vehicle and features that are dependent on the camera such as Pre-Collision Assist, Adaptive Cruise Control, Lane Keeping System, Driver Alert, and Auto High Beam Control may not function as intended.

Consequence

If the driver is unaware that the Pre-Collision Assist feature is not operating effectively, they may rely on a system that is not functional, increasing the risk of a crash or injury.

Remedy

Ford will notify owners, and dealers will perform the Lane Departure Warning System camera alignment procedure, free of charge. This recall began June 17, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S26.

20V263000Electrical SystemMay 8, 2020 · 10,460 units

Defect

Ford Motor Company (Ford) is recalling certain 2019 Expedition and 2019-2020 Mustang vehicles. The "Transmission Not In Park" warning message and associated chime duration are shorter than intended.

Consequence

If the driver exits the vehicle without the transmission being shifted into park, unintended vehicle movement may result, increasing the risk of injury or crash.

Remedy

Ford will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began May 26, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S21.

Open NHTSA investigations

RQ21002

Rearview Camera FMVSS 111 Noncompliance

On September 23, 2020, Ford Motor Company (Ford) filed a noncompliance recall report under 49 CFR Part 573 (NHTSA Recall No. 20V-575), recalling 620,246 Model Year (MY) 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles for a noncompliance with Federal Motor Vehicle Safety Standard (FMVSS) 111, Rear Visibility. Ford's recall described the noncompliance as insufficient electrical conductivity within the printed circuit board (PCB) internal to the camera leading to intermittent rearview camera operation. The supplier of the cameras was Magna Electronics.According to Ford's chronology in the Part 573, during the period February-April 2020, Ford identified and monitored warranty claims pertaining to intermittent or inoperative rearview cameras. Ford reviewed supplier product changes, focusing on changes introduced by the supplier in the October-November 2019 time frame. The Part 573 stated that the issue was brought to Ford's Critical Concerns Review Group (CCRG) for review on May 12, 2020.On July 7, 2020, NHTSA's Vehicle Research and Testing Center (VRTC) informed the Office of Defects Investigation (ODI) of a trend of MY 2020 Escape vehicles with rearview camera malfunctions. ODI contacted Ford the next day, providing five Vehicle Owner Questionnaires (VOQs) alleging inoperative rearview cameras. On July 15, 2020, Ford met with NHTSA to discuss the rearview camera issue. In a subsequent August 24, 2020 meeting, ODI and NHTSA's Office of Vehicle Safety Compliance (OVSC) met with Ford to discuss the recall status and additional VOQs. Ford presented rate and scope data for many of its MY 2020 products during the August 2020 meeting indicating high failure rates for certain models.This RQ is being opened to investigate both the timeliness and scope of Ford's rearview camera recall (20V-575), and Ford's compliance with reporting requirements.The subject reports referenced in the opening resume are identified by the following ODI reference numbers which can be reviewed at NHTSA.gov: 11349813, 11344126, 11342696, 11341486, 11340254, 11337274, 11331444, 11330875, 11329235, 11316960, 11343521, 11341884, 11337226, 11344018, and 11339573.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

“This 2020 Mustang GT VIN# [XXX] with 9,600 miles was a total loss that happened on 10/28/2022 paid out by Insurance company USAA 1-[PHONE]. Please take note that this vehicle was a TOTAL LOSS with severe FRAME DAMAGE. My Name is [XXX] and owned the vehicle when it was a TOTAL LOSS due to a meager…”

Complaint filed with NHTSA · Engine · October 28, 2022 · crash

“I drove my car for 22 miles, parked, and after less than one hour we heard a loud noise from the house and upon checking, we noticed the car was on fire. The fire and smoke was coming from underneath the hood (left side). The car had recent software update and the collision detection and traction…”

Complaint filed with NHTSA · Electrical System · December 31, 2023 · fire

“I had parked my car in a spot at an office building. As I was about to put the vehicle in park it lurched forward going over a standard curb across a sidewalk and then into the brick wall of the building. The air bag did not deploy. The car lurched about ten feet total before hitting the wall.”

Complaint filed with NHTSA · Other · February 27, 2026 · crash

“I was contacted by the NHTSA, after I had an accident in my 2020 Ford Mustang EcoBoost with the automatic transmission and ability to manually shift. I spoke with an Investigator by the name of [XXX]. The investigator wished me good luck, as it was relayed to me that I was the only one who had the…”

Complaint filed with NHTSA · Transmission · July 26, 2021 · crash

“I WAS PULLING INTO A PARKING SPACE, I STEPPED ON THE BRAKES. THE CARE SPEND UP WITH THE TIRES SPINNING AND JUMPED THE CURB AND HIT A TREE. WHEN . I TRIED TO REVERSE TO REVERSE THE TIRES CONTINUED TO SPEND AND THE CAR CONTINUED TO MOVE FORWARD JUMPED THE CURB .AND HIT A TREE A CO WORKER WITNESS MY…”

Complaint filed with NHTSA · Brakes · February 12, 2021 · crash

2020 Ford Mustang — common questions

Is the 2020 Ford Mustang reliable?

NHTSA data argues against it: 174 complaints put the 2020 model at #25 of 62 Mustang years, and a defect investigation remains open. It is one of the Mustang years to avoid.

What are the most common 2020 Mustang problems?

According to NHTSA complaint data, the leading problem areas are engine (25 complaints), electrical system (24 complaints), other (22 complaints).

Does the 2020 Ford Mustang have recalls?

Yes — NHTSA lists 8 recall campaigns affecting the 2020 Ford Mustang. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Is the 2020 Ford Mustang under NHTSA investigation?

Yes — an investigation remains open (Rearview Camera FMVSS 111 Noncompliance). An open ODI action means NHTSA is actively assessing a possible defect.

Which Ford Mustang years should you avoid?

Based on complaint rates and open investigations, the Mustang years to avoid are 2005, 1995, 2007, 2015, 2011, 2012, 2006, 1994, 2016, 2000, 2014, 2008, 2017, 1996, 2013, 1998, 2010, 1999, 2018, 1997, 2001, 2009, 2019, 2003, 2020. The cleanest record among Mustang years belongs to 1981.

How safe is the 2020 Ford Mustang?

In NHTSA's NCAP crash testing, the 2020 Ford Mustang earned an overall rating of 5 out of 5 stars.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.