VehicleVerdict

2021 Ford Transit Connect problems

Verdict · NHTSA data

Limited data — recalls on file

NHTSA has just 14 complaints on file for the 2021 Ford Transit Connect — too few to judge reliability from owner reports alone — but 4 recall campaigns apply to this year, so any used example should have its VIN checked for completed recall work.

In government crash testing it earned 4 of 5 NCAP stars overall.

14

NHTSA complaints

4

Recalls

0

Investigations

0

Crash-involved

0

Fires reported

0

Injuries

0

Deaths

4

NCAP overall · of 5 stars

How does 2021 compare to other Transit Connect years?

Transit Connect NHTSA complaints by model year, 2021 highlighted159 complaints2010: 56 complaints2011: 30 complaints2012: 35 complaints2013: 38 complaints2014: 159 complaints2015: 78 complaints2016: 144 complaints2017: 32 complaints2018: 32 complaints2019: 72 complaints2020: 38 complaints2021: 14 complaints2022: 7 complaints
Transit Connect NHTSA complaints by model year, 2021 highlighted. Red bars are years to avoid.

See all Transit Connect years to avoid →

What are the most common 2021 Ford Transit Connect problems?

ComponentComplaintsShare
Transmission429%
Brakes321%
Other214%
Engine214%
Fuel System17%
Driver Assistance17%
Visibility & Wipers17%

Does the 2021 Ford Transit Connect have recalls?

4 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

25V442000Driver AssistanceJune 27, 2025 · 200,237 units

Defect

Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

Consequence

A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.

Remedy

Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.

22V413000TransmissionJune 10, 2022 · 2,925,968 units

Defect

Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.

Consequence

A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

Remedy

Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.

21V592000Seat BeltsJuly 30, 2021 · 42,493 units

Defect

Ford Motor Company (Ford) is recalling certain 2021-2022 Transit and 2021 Transit Connect vehicles. The front passenger seat belt automatic locking retractor (ALR) may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence

An unsecured child restraint system can increase the risk of injury during a crash.

Remedy

Dealers will inspect the front passenger seat belt assembly, and replace the assembly as necessary, free of charge. Interim owner notification letters were mailed on September 14, 2021. Owner notification letters were mailed on December 30, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C18.

21V376000TransmissionMay 24, 2021 · 192,080 units

Defect

Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.

Consequence

A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

Remedy

Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S24.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

“The transmission hasn't been working correctly for the last 2 years. It was constantly shifting incorrectly, lagging, stuttering, and making driving difficult. It finally just stopped in the middle of traffic and would not move. It threw a diagnostic code of P0751, which we learned was related to a…”

Complaint filed with NHTSA · Transmission · May 19, 2026

“Two tires lock up gradually and then completely preventing the vehicle from being driven and causing damage to the other tires. The inability to drive the vehicle on the open road is very dangerous. There are no warning lamps. The vehicle may seem sluggish to accelerate. After towing to a service…”

Complaint filed with NHTSA · Brakes · January 14, 2026

“This vehicle keeps flashing service engine soon light and malfunction indicator lamp. Dealer is keep saying that there are nothing to fix the issue. However, they have noted that it might be related to fueling hole and also fuel misfire. Dealer is not addressing the issue and on the manual page 99,…”

Complaint filed with NHTSA · Engine · October 6, 2022

“july2, 2022 Saturday, 4pm 2021 Ford transit connect titanium -Sudden unintended acceleration I was making a very slow (2-3mph) U-turn in an empty, very small strip mall parking lot with the brake being lightly pushed as I went around tight left turn. 3/4 thru the turn the van suddenly accelerated…”

Complaint filed with NHTSA · Other · July 2, 2022

“This vehicle keeps flashing service engine soon light and malfunction indicator lamp. Dealer is keep saying that there are nothing to fix the issue. However, they have noted that it might be related to fueling hole and also fuel misfire. Dealer is not addressing the issue and on the manual page 99,…”

Complaint filed with NHTSA · Fuel System · October 6, 2022

2021 Ford Transit Connect — common questions

Is the 2021 Ford Transit Connect reliable?

The record is thin — 14 NHTSA complaints — so owner-report data can't strongly confirm reliability either way, though 4 recalls should be verified as completed.

What are the most common 2021 Transit Connect problems?

According to NHTSA complaint data, the leading problem areas are transmission (4 complaints), brakes (3 complaints), other (2 complaints).

Does the 2021 Ford Transit Connect have recalls?

Yes — NHTSA lists 4 recall campaigns affecting the 2021 Ford Transit Connect. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Which Ford Transit Connect years should you avoid?

Based on complaint rates and open investigations, the Transit Connect years to avoid are 2014, 2016, 2015, 2019. The cleanest record among Transit Connect years belongs to 2022.

How safe is the 2021 Ford Transit Connect?

In NHTSA's NCAP crash testing, the 2021 Ford Transit Connect earned an overall rating of 4 out of 5 stars.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.