VehicleVerdict

2018 Freightliner M2 Business Class problems

Verdict · NHTSA data

Limited data — recalls on file

NHTSA has just 5 complaints on file for the 2018 Freightliner M2 Business Class — too few to judge reliability from owner reports alone — but 2 recall campaigns apply to this year, so any used example should have its VIN checked for completed recall work.

5

NHTSA complaints

2

Recalls

0

Investigations

0

Crash-involved

0

Fires reported

0

Injuries

0

Deaths

—

NCAP overall

How does 2018 compare to other M2 Business Class years?

M2 Business Class NHTSA complaints by model year, 2018 highlighted8 complaints2018: 5 complaints2019: 8 complaints
M2 Business Class NHTSA complaints by model year, 2018 highlighted. Red bars are years to avoid.

See all M2 Business Class years to avoid →

What are the most common 2018 Freightliner M2 Business Class problems?

ComponentComplaintsShare
Other5100%

Does the 2018 Freightliner M2 Business Class have recalls?

2 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

19V370000BrakesMay 14, 2019 · 741 units

Defect

Daimler Trucks North America LLC (DTNA) is recalling certain 2004-2019 Freightliner 108SD, 114SD, 122SD, Cascadia, Columbia, Classic, FL80, FLD 120SD, Business Class M2, Western Star 4700, 4900, 6900, Sterling Acterra, L7500, LT7500, L8500, LT8500, L9500, and LT9500 vehicles. The vehicles may have an insufficient service brake air reservoir capacity. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."

Consequence

An insufficient air reservoir volume may reduce brake effectiveness, increasing the risk of crash.

Remedy

DTNA will notify owners, and dealers will add air reservoir capacity to the affected vehicles. Owner letters were mailed on November 29, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-815.

17V452000OtherJuly 17, 2017 · 2,483 units

Defect

Daimler Trucks North America (DTNA) is recalling certain 2018 Freightliner Cascadia, M2 Business Class, 114SD, and 122SD trucks, and Western Star 4700 and 5700 trucks. These vehicles have tow hooks used for recovery purposes that may fail during use.

Consequence

If the tow hook fails without warning during a recovery operation, the sudden release of the vehicle may increase the risk of injury.

Remedy

DTNA will notify owners, and dealers will inspect the vehicle's tow hooks and, depending on their production date codes, will replace them, free of charge. The recall began on September 14, 2017. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-742.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

“The DEF header failed on this truck and it causes the vehicle to be disabled. The DEF header is an emissions part. PART NUMBER 04-31354-004 HEADER-SSI,CONC,6 BOLT,CMNS ”

Complaint filed with NHTSA · Other · June 20, 2023

2018 Freightliner M2 Business Class — common questions

Is the 2018 Freightliner M2 Business Class reliable?

The record is thin — 5 NHTSA complaints — so owner-report data can't strongly confirm reliability either way, though 2 recalls should be verified as completed.

Does the 2018 Freightliner M2 Business Class have recalls?

Yes — NHTSA lists 2 recall campaigns affecting the 2018 Freightliner M2 Business Class. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.