Verdict · NHTSA data
Limited data — recalls on file
NHTSA has just 0 complaints on file for the 2023 Freightliner M2 — too few to judge reliability from owner reports alone — but 2 recall campaigns apply to this year, so any used example should have its VIN checked for completed recall work.
0
NHTSA complaints
2
Recalls
0
Investigations
0
Crash-involved
0
Fires reported
0
Injuries
0
Deaths
—
NCAP overall
2 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.
Defect
Daimler Trucks North America, LLC (DTNA) is recalling certain 2023 Freightliner M2 vehicles. The driveshafts can break under certain loading conditions.
Consequence
A broken driveshaft can separate and cause a loss of drive power, increasing the risk of a crash.
Remedy
Dealers will replace the driveshafts, free of charge. Owner notification letters were mailed November 30, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL980.
Defect
Daimler Trucks North America, LLC (DTNA) is recalling certain 2022 FCCC Shuttle Chassis, 2022-2023 FCCC RV Chassis, FCCC Van Chassis, Van Chassis Gas, 2023 Freightliner Cascadia, Freightliner Business Class M2, Thomas Built Bus School Bus Chassis, Western Star 4700, Western Star 47X, Western Star 4900, and Western Star 49X commercial buses. The tie rod may be missing a fastener, allowing the steer arm to detach.
Consequence
A detached steering arm can result in a sudden loss of steering control, increasing the risk of a crash.
Remedy
DTNA will inspect and repair or replace the tie rod assembly as necessary, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL970.
The record is thin — 0 NHTSA complaints — so owner-report data can't strongly confirm reliability either way, though 2 recalls should be verified as completed.
Yes — NHTSA lists 2 recall campaigns affecting the 2023 Freightliner M2. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.
Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.
Compiled by Sharon Ben-Moshe, Founder.