VehicleVerdict

2004 Freightliner Western Star problems

Verdict · NHTSA data

Limited data — recalls on file

NHTSA has just 0 complaints on file for the 2004 Freightliner Western Star — too few to judge reliability from owner reports alone — but one recall campaign applies to this year, so any used example should have its VIN checked for completed recall work.

0

NHTSA complaints

1

Recalls

0

Investigations

0

Crash-involved

0

Fires reported

0

Injuries

0

Deaths

NCAP overall

Does the 2004 Freightliner Western Star have recalls?

1 NHTSA recall campaign on file. Recall repairs are free at franchised dealers.

05V284000SuspensionJune 14, 2005 · 634 units

Defect

CERTAIN FREIGHTLINER TRUCKS AND THOMAS SCHOOL BUSES EQUIPPED WITH HOLLAND/NEWAY AIR SUSPENSION SYSTEMS, A TRANSVERSE BEAM CASTING MAY FRACTURE UNDER NORMAL LOADS. IF A CASTING BREAKS WHEN THE VEHICLE IS TRAVELING ON A ROADWAY THERE IS THE POTENTIAL FOR PIECES OF THE CASTING TO BECOME PROJECTILES AND THE SUSPENSION'S TRANSVERSE BEAM MAY DROP DOWN LOW ENOUGH TO CONTACT THE ROAD SURFACE.

Consequence

THIS WILL CAUSE SPARKS THAT COULD POTENTIALLY IGNITE AND CAUSE A FIRE.

Remedy

DEALERS WILL INSPECT AND REPLACE THE DEFECTIVE TRANSVERSE BEAM ASSEMBLIES. THE RECALL BEGAN FOR THOMAS BUILT OWNERS ON FEBRUARY 10, 2006; AND FOR FREIGHTLINER OWNERS ON APRIL 14, 2006. OWNERS MAY CONTACT FREIGHTLINER AT 1-800-547-0712.

2004 Freightliner Western Star — common questions

Is the 2004 Freightliner Western Star reliable?

The record is thin — 0 NHTSA complaints — so owner-report data can't strongly confirm reliability either way, though 1 recall should be verified as completed.

Does the 2004 Freightliner Western Star have recalls?

Yes — NHTSA lists 1 recall campaign affecting the 2004 Freightliner Western Star. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.