VehicleVerdict

2023 Hyundai Ioniq 5 problems

Verdict · NHTSA data

Worth extra scrutiny

The 2023 Hyundai Ioniq 5 sits mid-pack among Ioniq 5 years: 610 NHTSA complaints against a model median of roughly 427, with 3 recalls and one closed investigation. Complainants reported 12 injuries in total across these filings.

The trouble concentrates in one system: electrical system issues account for 44% of all reports (270 of 610), far ahead of transmission at 72. In government crash testing it earned 5 of 5 NCAP stars overall.

610

NHTSA complaints

3

Recalls

1

Investigations

32

Crash-involved

2

Fires reported

12

Injuries

0

Deaths

5

NCAP overall · of 5 stars

How does 2023 compare to other Ioniq 5 years?

Ioniq 5 NHTSA complaints by model year, 2023 highlighted650 complaints2022: 650 complaints2023: 610 complaints2024: 339 complaints2025: 427 complaints2026: 29 complaints
Ioniq 5 NHTSA complaints by model year, 2023 highlighted. Red bars are years to avoid.

See all Ioniq 5 years to avoid →

What are the most common 2023 Hyundai Ioniq 5 problems?

ComponentComplaintsShare
Electrical System27044%
Transmission7212%
Fuel System6711%
Driver Assistance478%
Other437%
Engine376%
Brakes224%
Speed Control173%
Tires & Wheels102%
Lighting81%
Visibility & Wipers41%
Steering41%
Body & Structure30%
Suspension30%
Airbags20%
Seats10%

Does the 2023 Hyundai Ioniq 5 have recalls?

3 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

24V868000Electrical SystemNovember 18, 2024 · 145,642 units

Defect

Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2025 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-volt battery, which can result in a loss of drive power.

Consequence

A loss of drive power increases the risk of a crash.

Remedy

Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact Hyundai customer service at 1-855-371-9460 or Genesis customer service at 1-844-340-9741. Hyundai's numbers for this recall are 272 (Hyundai) and 025G (Genesis). This recall expands and replaces previous recall number 24V-204. Vehicles previously repaired under recall 24V-204 will need to have the new remedy completed.

24V204000Electrical SystemMarch 15, 2024 · 99,055 units

Defect

Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2024 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-Volt battery, which can result in a loss of drive power.

Consequence

A loss of drive power increases the risk of a crash.

Remedy

This recall is replaced by NHTSA recall number 24V-868. Vehicles already repaired under this recall will need to have the new remedy completed. Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed April 22, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 257/021G.

24V065000TransmissionFebruary 1, 2024 · 1,165 units

Defect

Hyundai Motor America (Hyundai) is recalling certain 2023 IONIQ 5, IONIQ 6, and Genesis GV60 vehicles. The rear inner driveshaft may have been improperly heat-treated, allowing it to break under load and resulting in a loss of drive power.

Consequence

A loss of drive power increases the risk of a crash.

Remedy

Dealers will replace the rear inner driveshaft, free of charge. Owner notification letters were mailed March 29, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's numbers for this recall are 253(H), 017G(G).

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

“Charging port burned during DC fast charging session, resulting in melted charging pin. Unable to insert CCS connecter due to melted pin obstructing insertion. Further damage to electrical systems unknown. No warning signs shown aside from vehicle charging session ending. Lack of safety systems to…”

Complaint filed with NHTSA · Electrical System · July 4, 2024 · fire

“Driver was moving forward into a space in a parking garage between two other vehicles. Driver had pulled most of the way in and was slowly inching forward. As the car came to a stop, it suddenly lurched forward, hitting a concrete wall. The collision warning system did not alert, and auto-braking…”

Complaint filed with NHTSA · Transmission · January 4, 2024 · crash

“Charging port burned during DC fast charging session, resulting in melted charging pin. Unable to insert CCS connecter due to melted pin obstructing insertion. Further damage to electrical systems unknown. No warning signs shown aside from vehicle charging session ending. Lack of safety systems to…”

Complaint filed with NHTSA · Fuel System · July 4, 2024 · fire

“The rear video camera fails intermittently. It works sometimes and doesn't at times. The same with the rear cross traffic warning and pedestrian warning. I've taken my car to the dealer service center but they claim to not being able to reproduce the issue. I know the issue still exists since my…”

Complaint filed with NHTSA · Driver Assistance · November 28, 2024 · crash

“On XXXXX, while parked at a campsite approximately two hours from my home, the vehicle displayed an “electrical failure” warning on the dashboard. The vehicle had been parked for less than 20 minutes when this issue occurred. I contacted Hyundai customer support that same evening to report the…”

Complaint filed with NHTSA · Other · April 4, 2026 · crash

2023 Hyundai Ioniq 5 — common questions

Is the 2023 Hyundai Ioniq 5 reliable?

It is close to typical for the Ioniq 5: 610 NHTSA complaints, 3 recalls, and 1 investigation on file.

What are the most common 2023 Ioniq 5 problems?

According to NHTSA complaint data, the leading problem areas are electrical system (270 complaints), transmission (72 complaints), fuel system (67 complaints).

Does the 2023 Hyundai Ioniq 5 have recalls?

Yes — NHTSA lists 3 recall campaigns affecting the 2023 Hyundai Ioniq 5. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Is the 2023 Hyundai Ioniq 5 under NHTSA investigation?

NHTSA opened one investigation into this model year; all are now closed.

Which Hyundai Ioniq 5 years should you avoid?

Based on complaint rates and open investigations, the Ioniq 5 years to avoid are 2022. The cleanest record among Ioniq 5 years belongs to 2026.

How safe is the 2023 Hyundai Ioniq 5?

In NHTSA's NCAP crash testing, the 2023 Hyundai Ioniq 5 earned an overall rating of 5 out of 5 stars.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.