VehicleVerdict

2023 Hyundai Ioniq 5 problems

Verdict · NHTSA data

Worth extra scrutiny

The 2023 Hyundai Ioniq 5 sits mid-pack among Ioniq 5 years: 619 NHTSA complaints against a model median of roughly 465, with 4 recalls and one closed investigation. Complainants reported 12 injuries in total across these filings.

The trouble concentrates in one system: electrical system issues account for 44% of all reports (273 of 619), far ahead of transmission at 72. In government crash testing it earned 5 of 5 NCAP stars overall.

619

NHTSA complaints

4

Recalls

1

Investigations

32

Crash-involved

5

Fires reported

12

Injuries

0

Deaths

5

NCAP overall · of 5 stars

How does 2023 compare to other Ioniq 5 years?

Ioniq 5 NHTSA complaints by model year, 2023 highlighted660 complaints2022: 660 complaints2023: 619 complaints2024: 352 complaints2025: 464 complaints2026: 36 complaints
Ioniq 5 NHTSA complaints by model year, 2023 highlighted. Red bars are years to avoid.

See all Ioniq 5 years to avoid →

What are the most common 2023 Hyundai Ioniq 5 problems?

ComponentComplaintsShare
Electrical System27344%
Transmission7212%
Fuel System6811%
Driver Assistance488%
Other447%
Engine376%
Brakes234%
Speed Control173%
Tires & Wheels102%
Lighting81%
Visibility & Wipers41%
Steering41%
Body & Structure41%
Airbags30%
Suspension30%
Seats10%

Does the 2023 Hyundai Ioniq 5 have recalls?

4 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

26V432000Electrical SystemJuly 2, 2026 · 6 units

Defect

Hyundai Motor America (Hyundai) is recalling certain 2023-2024 Ioniq 5 vehicles. The high voltage battery cells may contain misaligned electrodes, which can lead to a fire while parked or driving.

Consequence

A fire increases the risk of injury.

Remedy

Owners are advised to park outside and away from structures and limit their charge to a maximum of 80% until the recall repair is complete. Dealers will replace the high voltage battery system assembly, free of charge. Owner notification letters are expected to be mailed August 31, 2026. Owners may contact Hyundai's customer service at 855-371-9460. Hyundai's number for this recall is 305. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 3, 2026.

24V868000Electrical SystemNovember 18, 2024 · 145,642 units

Defect

Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2025 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-volt battery, which can result in a loss of drive power.

Consequence

A loss of drive power increases the risk of a crash.

Remedy

Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact Hyundai customer service at 1-855-371-9460 or Genesis customer service at 1-844-340-9741. Hyundai's numbers for this recall are 272 (Hyundai) and 025G (Genesis). This recall expands and replaces previous recall number 24V-204. Vehicles previously repaired under recall 24V-204 will need to have the new remedy completed.

24V204000Electrical SystemMarch 15, 2024 · 99,055 units

Defect

Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2024 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-Volt battery, which can result in a loss of drive power.

Consequence

A loss of drive power increases the risk of a crash.

Remedy

This recall is replaced by NHTSA recall number 24V-868. Vehicles already repaired under this recall will need to have the new remedy completed. Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed April 22, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 257/021G.

24V065000TransmissionFebruary 1, 2024 · 1,165 units

Defect

Hyundai Motor America (Hyundai) is recalling certain 2023 IONIQ 5, IONIQ 6, and Genesis GV60 vehicles. The rear inner driveshaft may have been improperly heat-treated, allowing it to break under load and resulting in a loss of drive power.

Consequence

A loss of drive power increases the risk of a crash.

Remedy

Dealers will replace the rear inner driveshaft, free of charge. Owner notification letters were mailed March 29, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's numbers for this recall are 253(H), 017G(G).

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

“During level 2 AC charging the circuit breaker in the house tripped. Tried again on a level 1 charger that came with the car and again it tripped the home circuit. Again, the car overloaded the house electricla system to a point it tripped the circuit breaker. Car taken to dealership for repairs.…”

Complaint filed with NHTSA · Electrical System · February 24, 2026 · fire

“During level 2 AC charging the circuit breaker in the house tripped. Tried again on a level 1 charger that came with the car and again it tripped the home circuit. Again, the car overloaded the house electricla system to a point it tripped the circuit breaker. Car taken to dealership for repairs.…”

Complaint filed with NHTSA · Transmission · February 24, 2026 · fire

“Charging port burned during DC fast charging session, resulting in melted charging pin. Unable to insert CCS connecter due to melted pin obstructing insertion. Further damage to electrical systems unknown. No warning signs shown aside from vehicle charging session ending. Lack of safety systems to…”

Complaint filed with NHTSA · Fuel System · July 4, 2024 · fire

“The rear video camera fails intermittently. It works sometimes and doesn't at times. The same with the rear cross traffic warning and pedestrian warning. I've taken my car to the dealer service center but they claim to not being able to reproduce the issue. I know the issue still exists since my…”

Complaint filed with NHTSA · Driver Assistance · November 28, 2024 · crash

“On XXXXX, while parked at a campsite approximately two hours from my home, the vehicle displayed an “electrical failure” warning on the dashboard. The vehicle had been parked for less than 20 minutes when this issue occurred. I contacted Hyundai customer support that same evening to report the…”

Complaint filed with NHTSA · Other · April 4, 2026 · crash

2023 Hyundai Ioniq 5 — common questions

Is the 2023 Hyundai Ioniq 5 reliable?

It is close to typical for the Ioniq 5: 619 NHTSA complaints, 4 recalls, and 1 investigation on file.

What are the most common 2023 Ioniq 5 problems?

According to NHTSA complaint data, the leading problem areas are electrical system (273 complaints), transmission (72 complaints), fuel system (68 complaints).

Does the 2023 Hyundai Ioniq 5 have recalls?

Yes — NHTSA lists 4 recall campaigns affecting the 2023 Hyundai Ioniq 5. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Is the 2023 Hyundai Ioniq 5 under NHTSA investigation?

NHTSA opened one investigation into this model year; all are now closed.

How safe is the 2023 Hyundai Ioniq 5?

In NHTSA's NCAP crash testing, the 2023 Hyundai Ioniq 5 earned an overall rating of 5 out of 5 stars.

Related

Based on NHTSA ODI data through August 2026. Complaints are consumer-reported and unverified. Updated August 28, 2026.

Compiled by Sharon Ben-Moshe, Founder.