VehicleVerdict

2014 Infiniti Q50 problems

Verdict · NHTSA data

One of the years to avoid

With 255 complaints filed to NHTSA — about 4.6 times the median Q50 year — the 2014 model ranks #1 of 10 Q50 years for complaint volume. It lands on the years-to-avoid list. Reports tied to this model year include 6 deaths and 13 injuries, per the complaint records themselves.

Steering leads the complaint categories with 80 reports (31% of the total). In government crash testing it earned 5 of 5 NCAP stars overall.

255

NHTSA complaints

5

Recalls

2

Investigations

22

Crash-involved

5

Fires reported

13

Injuries

6

Deaths

5

NCAP overall · of 5 stars

How does 2014 compare to other Q50 years?

Q50 NHTSA complaints by model year, 2014 highlighted255 complaints2014: 255 complaints2015: 181 complaints2016: 57 complaints2017: 91 complaints2018: 64 complaints2019: 55 complaints2020: 5 complaints2021: 6 complaints2022: 1 complaints2023: 9 complaints
Q50 NHTSA complaints by model year, 2014 highlighted. Red bars are years to avoid.

See all Q50 years to avoid →

What are the most common 2014 Infiniti Q50 problems?

ComponentComplaintsShare
Steering8031%
Electrical System4718%
Transmission197%
Other177%
Airbags166%
Brakes145%
Tires & Wheels145%
Engine125%
Speed Control114%
Driver Assistance83%
Suspension42%
Visibility & Wipers31%
Fuel System31%
Seats31%
Body & Structure21%
Seat Belts10%
Lighting10%

Does the 2014 Infiniti Q50 have recalls?

5 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

24V470000TransmissionJune 21, 2024 · 7,222 units

Defect

Nissan North America, Inc. (INFINITI) is recalling certain 2011-2013 M56, 2012-2013 M35 Hybrid, 2014-2018 Q50, Q70 Hybrid, 2014-2019 Q70, and 2015-2019 Q70L two-wheel drive vehicles. The driveshaft can fatigue and break.

Consequence

A broken driveshaft can result in a loss of drive power, or a vehicle roll away when the vehicle is in park without the parking brake applied. Both scenarios can increase the risk of a crash.

Remedy

Dealers will replace the driveshaft, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200. INFINITI's numbers for this recall are R24A5 and R24A7.

16V430000SteeringJune 13, 2016 · 28,182 units

Defect

Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014-2016 Infiniti Q50 vehicles manufactured December 26, 2012, to December 11, 2015, and Infiniti Q50 Hybrid vehicles manufactured December 10, 2012, to December 17, 2015. The Direct Adaptive Steering system may experience an error at vehicle start up altering the vehicle's steering responsiveness and turning radius.

Consequence

If the vehicle does not steer as the driver anticipates, there is an increased the risk of a crash.

Remedy

Nissan will notify owners, and dealers will reprogram the Direct Adaptive Steering ECU software, free of charge. The recall began on August 12, 2016. Owners may contact Nissan customer service at 1-800-647-7261.

16V244000AirbagsApril 26, 2016 · 3,296,947 units

Defect

Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.

Consequence

If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.

Remedy

Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.

14V138000Electrical SystemMarch 25, 2014 · 989,701 units

Defect

Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.

Consequence

If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.

Remedy

Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.

13V588000SteeringNovember 20, 2013 · 23 units

Defect

Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014 Infiniti Q50 vehicles equipped with Direct Adaptive Steering. The affected vehicles received a power steering software version that, should the engine compartment reach freezing temperatures, the power steering software may disable the electric steering system and also may delay the engagement of the mechanical steering backup system.

Consequence

The disablement of the steering systems could result in a loss of steering, increasing the risk of a crash.

Remedy

Nissan notified owners and arranged to have vehicles towed to the nearest Infiniti retailer. Customers were instructed not to drive their vehicles until they were repaired. Infiniti retailers provided affected customers with loaner vehicles, while the software update remedy was applied. These services were provided at no cost to the customer. Owners may contact Infiniti at 1-800-662-6200.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

“TL* THE CONTACT OWNS A 2014 INFINITI Q50. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND COLLIDED INTO A RESIDENTIAL BUILDING. THE CONTACT RECEIVED MINOR INJURIES AND RECEIVED MEDICAL TREATMENT. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S…”

Complaint filed with NHTSA · Steering · March 23, 2017 · crash

“The top of my drivers side heated seat got so hot it melted the leather without the heated button even being pushed in the on position. ”

Complaint filed with NHTSA · Electrical System · July 2, 2022 · fire

“THIS IS AN AWD CAR PURCHASED USED 2 WEEKS PRIOR TO THIS INCIDENT. THE CAR HAS ONLY 11, 000 MILES ON IT WHEN THIS OCCURRED. I WAS DRIVING IN BUMPER TO BUMPER TRAFFIC IN HEAVY SNOW CONDITIONS ON AN OVERPASS BRIDGE THAT MERGES ONTO A BUSY FREEWAY. THE VEHICLE'S FRONT WHEELS PULLED THE CAR TO LEFT 2-3…”

Complaint filed with NHTSA · Transmission · December 16, 2016 · crash

“Unknown- Vehicle left the highway and crashed into a tree in a ravine and then was fully engulfed in flames. Both occupants were DOA after the fire was put out.”

Complaint filed with NHTSA · Other · December 23, 2023 · crash · fire

“Traction Control did not function when needed. I had my breaks and rotors replaced two days prior to the accident, which may have had an impact on the performance of the vehicle. Insurance representatives did look over the vehicle, as it is now in their possession. However, I do not feel as though…”

Complaint filed with NHTSA · Airbags · December 17, 2023 · crash

2014 Infiniti Q50 — common questions

Is the 2014 Infiniti Q50 reliable?

NHTSA data argues against it: 255 complaints put the 2014 model at #1 of 10 Q50 years. It is one of the Q50 years to avoid.

What are the most common 2014 Q50 problems?

According to NHTSA complaint data, the leading problem areas are steering (80 complaints), electrical system (47 complaints), transmission (19 complaints).

Does the 2014 Infiniti Q50 have recalls?

Yes — NHTSA lists 5 recall campaigns affecting the 2014 Infiniti Q50. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Is the 2014 Infiniti Q50 under NHTSA investigation?

NHTSA opened 2 investigations into this model year; all are now closed.

Which Infiniti Q50 years should you avoid?

Based on complaint rates and open investigations, the Q50 years to avoid are 2014, 2015, 2017. The cleanest record among Q50 years belongs to 2022.

How safe is the 2014 Infiniti Q50?

In NHTSA's NCAP crash testing, the 2014 Infiniti Q50 earned an overall rating of 5 out of 5 stars.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.