VehicleVerdict

2017 Infiniti QX30 problems

Verdict · NHTSA data

One of the years to avoid

The 2017 Infiniti QX30 carries two red flags at once: 49 consumer complaints filed with NHTSA and an open NHTSA defect investigation (subject: Desiccated Air Bag Inflator Rupture). It is one of the QX30 years to avoid.

No single system dominates the record — complaints spread across airbags (10), electrical system (8), and steering (6), which usually points to general build quality rather than one defect.

49

NHTSA complaints

4

Recalls

1

Investigations · 1 open

3

Crash-involved

0

Fires reported

3

Injuries

0

Deaths

NCAP overall

How does 2017 compare to other QX30 years?

QX30 NHTSA complaints by model year, 2017 highlighted49 complaints2017: 49 complaints2018: 42 complaints2019: 4 complaints
QX30 NHTSA complaints by model year, 2017 highlighted. Red bars are years to avoid.

See all QX30 years to avoid →

What are the most common 2017 Infiniti QX30 problems?

ComponentComplaintsShare
Airbags1020%
Electrical System816%
Steering612%
Transmission510%
Visibility & Wipers48%
Brakes48%
Other48%
Lighting24%
Engine24%
Speed Control12%
Body & Structure12%
Suspension12%
Fuel System12%

Does the 2017 Infiniti QX30 have recalls?

4 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

21V419000SteeringJune 2, 2021 · 1,959 units

Defect

Nissan North America, Inc. (Nissan) is recalling certain 2017 Infiniti QX30 vehicles. The steering shaft bore hole for the universal joint bearing may allow excessive movement that, over time, could result in the separation of the bearing and universal joint.

Consequence

A separated universal joint bearing can cause a loss of steering control and increase the risk of a crash.

Remedy

Dealers will replace the lower steering shaft, free of charge. Owner notification letters were mailed on July 30, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PG1CF.

17V691000AirbagsNovember 1, 2017 · 17,507 units

Defect

Nissan North America, Inc. (Nissan) is recalling 2017-2018 Infiniti QX30 vehicles. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.

Consequence

If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

Remedy

Nissan will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began March 26, 2018. Owners may contact Infiniti customer service at 1-800-622-6200, option 7.

17V143000AirbagsMarch 6, 2017 · 79 units

Defect

Nissan North America Inc. (Nissan) is recalling certain 2017 Infiniti QX30 vehicles. The affected vehicles have a driver-side curtain air bag inflator initiator that may fail to ignite during a crash, preventing the air bag from deploying.

Consequence

If the air bag fails to deploy in the event of a crash, it can increase the risk of injury.

Remedy

Nissan will notify owners, and dealers will replace the driver-side curtain air bag assembly, free of charge. The recall began on May 2, 2017. Owners may contact Infiniti customer Service at 1-800-662-6200.

16V939000AirbagsDecember 28, 2016 · 509 units

Defect

Nissan North America, Inc. (Nissan) is recalling certain 2017 Infiniti QX30 vehicles manufactured August 11, 2016, to September 27, 2016. The affected vehicles have a passenger air bag inflator initiator that may fail to ignite during a crash, preventing the air bag from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Consequence

A passenger air bag that fails to deploy in the event of a crash can increase the risk of injury.

Remedy

Nissan will notify owners, and dealers will replace the passenger air bag assembly, free of charge. The recall began on March 21, 2017. Owners may contact Nissan customer service at 1-800-647-7261.

Open NHTSA investigations

EA21002

Desiccated Air Bag Inflator Rupture

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

I was in a car accident where the front of my car collided with another car damaging and taking part of the front of my car off and pushing it up bulging at the side mirrors and my airbag did not deploy. After the impact, my dashboard had "SRS Malfunction Service Requested" light to come on. This…

Complaint filed with NHTSA · Airbags · April 25, 2022 · crash

There is a vibration and traction issue when driving less than 25 miles per hour and when making turns. There is also concern with the radio/camera. The camera is.distorted at times and warning coolant light illuminates yet the fluids are topped abd tye sensor eas replaced

Complaint filed with NHTSA · Electrical System · August 1, 2024

THIS VEHICLE IS AN ABSOLUTE HAZARD. THE BRAKES AND POWER STEERING WILL FAIL WHILE DRIVING, AND THE VEHICLE WILL BE SLOW TO ACCELERATE WHILE THIS HAPPENS. I HAVE PERSONALLY HAD TWO NEAR ACCIDENTS WHEN THIS OCCURS. I HAVE RESEARCHED AND FOUND THAT I AM FAR FROM THE ONLY PERSON WITH THIS ISSUE AND…

Complaint filed with NHTSA · Steering · March 27, 2021

TL* THE CONTACT LEASES A 2017 INFINITI QX30. WHEN ATTEMPTING TO ACCELERATE, REVERSE, OR WHILE STOPPED AT AN INTERSECTION, THE VEHICLE FAILED TO REGAIN ACCELERATION THE "SEE THE DRIVER'S MANUAL" MESSAGE WOULD ALSO APPEAR. THE CONTACT TOOK THE VEHICLE TO BENNETT INFINITI OF ALLENTOWN (2121 LEHIGH…

Complaint filed with NHTSA · Transmission · July 1, 2017

THIS VEHICLE IS AN ABSOLUTE HAZARD. THE BRAKES AND POWER STEERING WILL FAIL WHILE DRIVING, AND THE VEHICLE WILL BE SLOW TO ACCELERATE WHILE THIS HAPPENS. I HAVE PERSONALLY HAD TWO NEAR ACCIDENTS WHEN THIS OCCURS. I HAVE RESEARCHED AND FOUND THAT I AM FAR FROM THE ONLY PERSON WITH THIS ISSUE AND…

Complaint filed with NHTSA · Brakes · March 27, 2021

2017 Infiniti QX30 — common questions

Is the 2017 Infiniti QX30 reliable?

NHTSA data argues against it: 49 complaints put the 2017 model at #1 of 3 QX30 years, and a defect investigation remains open. It is one of the QX30 years to avoid.

What are the most common 2017 QX30 problems?

According to NHTSA complaint data, the leading problem areas are airbags (10 complaints), electrical system (8 complaints), steering (6 complaints).

Does the 2017 Infiniti QX30 have recalls?

Yes — NHTSA lists 4 recall campaigns affecting the 2017 Infiniti QX30. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Is the 2017 Infiniti QX30 under NHTSA investigation?

Yes — an investigation remains open (Desiccated Air Bag Inflator Rupture). An open ODI action means NHTSA is actively assessing a possible defect.

Which Infiniti QX30 years should you avoid?

Based on complaint rates and open investigations, the QX30 years to avoid are 2017, 2018. The cleanest record among QX30 years belongs to 2019.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.