VehicleVerdict

1997 Infiniti QX4 suspension problems

The 1997 Infiniti QX4 has 20 suspension complaints filed with NHTSA — 33% of the year's total, and the first year with meaningful reports in this category.

20

Suspension complaints

33%

Share of year

2

Crash-involved

1

Related recalls

Suspension complaints by year

QX4 suspension complaints by model year20 complaints1997: 20 complaints1998: 10 complaints1999: 14 complaints2000: 9 complaints2001: 12 complaints2002: 14 complaints2003: 9 complaints
QX4 suspension complaints by model year. Red bars are years to avoid.

Related recalls

11V244000SuspensionApril 20, 2011 · 195,991 units

Defect

NISSAN IS RECALLING CERTAIN MODEL YEAR 1996-2004 PATHFINDER AND MODEL YEAR 1997-2003 INFINITI QX4 VEHICLES ORIGINALLY SOLD, OR CURRENTLY REGISTERED IN, CONNECTICUT, DELAWARE, IOWA, ILLINOIS, INDIANA, MASSACHUSETTS, MAINE, MARYLAND, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON D.C., WEST VIRGINIA AND WISCONSIN. IN AREAS OF THE COUNTRY IN WHICH HEAVY CONCENTRATIONS OF ROAD SALT ARE USED, A MIXTURE OF SNOW/WATER AND SALT MAY ENTER AN ASSEMBLY LOCATION HOLE IN THE UPPER STRUT HOUSING, CAUSING WATER TO COLLECT AT THE MATING SURFACE OF THE STRUT HOUSING PANEL AND THE INNER HOOD LEDGE ASSEMBLY. OVER TIME, THIS SNOW/WATER AND SALT INTRUSION MAY RESULT IN CORROSION OF THE STRUT TOWER HOUSING IN SOME SUBJECT VEHICLES.

Consequence

THE STRUT HOUSING MAY CRACK AND PULL AWAY FROM THE INNER HOOD LEDGE ASSEMBLY. THIS MAY LEAD TO GRINDING NOISES, INCREASED STEERING EFFORT, AND POSSIBLY THE STEERING COLUMN TO BREAK, RESULTING IN THE LOSS OF STEERING CONTROL, WHICH COULD RESULT IN A CRASH.

Remedy

NISSAN WILL INSPECT THE STRUT HOUSING AND REPAIR THE VEHICLES AS NECESSARY, FREE OF CHARGE. AN INTERIM NOTIFICATION LETTER WAS SENT OUT IN MAY 2011. THE SECOND NOTICE WAS MAILED ON JULY 25, 2011. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

What owners report

AT 6:45 A.M CAR TRAVELING DOWN FREEZELAND ROAD, LINDEN, VA AT ABOUT 30MPH. WEATHER CONDITIONS: CLEAR, DRY. ROAD CONDITIONS: NO DEFECTS, OIL OR OTHER TRACTION FAULTS THAT WOULD CAUSE ACCIDENT. QX4 AS DESCRIBED BY WITNESS TO POLICE LOOKED AT THOUGH REAR OF VEHICLE BODY WAS ACTING INDEPENDENT OF BODY…

Complaint filed with NHTSA · Suspension · February 8, 2012 · crash

Common questions

How many suspension complaints does the 1997 Infiniti QX4 have?

NHTSA has 20 complaints about the 1997 Infiniti QX4 suspension — 33% of all complaints filed for that model year.

Are there recalls for the 1997 Infiniti QX4 suspension?

Yes — 1 NHTSA recall campaign for this model year is tied to the suspension: 11V244000.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.