VehicleVerdict

2003 Infiniti QX4 problems

Verdict · NHTSA data

One of the years to avoid

The 2003 Infiniti QX4 carries two red flags at once: 25 consumer complaints filed with NHTSA and an open NHTSA defect investigation (subject: Desiccated Air Bag Inflator Rupture). It is one of the QX4 years to avoid.

25

NHTSA complaints

4

Recalls

2

Investigations · 1 open

2

Crash-involved

0

Fires reported

4

Injuries

0

Deaths

NCAP overall

How does 2003 compare to other QX4 years?

QX4 NHTSA complaints by model year, 2003 highlighted93 complaints1997: 60 complaints1998: 46 complaints1999: 69 complaints2000: 40 complaints2001: 93 complaints2002: 54 complaints2003: 25 complaints2004: 1 complaints2006: 1 complaints
QX4 NHTSA complaints by model year, 2003 highlighted. Red bars are years to avoid.

See all QX4 years to avoid →

What are the most common 2003 Infiniti QX4 problems?

ComponentComplaintsShare
Suspension936%
Body & Structure624%
Brakes312%
Steering28%
Airbags14%
Visibility & Wipers14%
Engine14%
Fuel System14%
Transmission14%

Does the 2003 Infiniti QX4 have recalls?

4 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

22E066000AirbagsAugust 9, 2022 · 375 units

Defect

Nissan North America, Inc. (Nissan) is recalling certain air bag inflator replacement service parts that may have been installed as part of a theft or collision repair. The parts include certain passenger-side air bag inflators designed to fit Infiniti 2002-2003 QX4, 2006-2010 M35 and M45; Nissan 2001-2003 Maxima, 2002-2006 Sentra, and both driver and passenger-side inflators designed to fit 2007-2012 Versa Sedan and Versa Hatchback vehicles. Please see Nissan's recall report for the specific part numbers. These replacement inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Consequence

An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy

Dealers will inspect and replace the inflators as necessary, free of charge. Owner notification letters are expected to be mailed September 14, 2022. Owners may contact Nissan's customer service at 1-800-867-7669.

20V008000AirbagsJanuary 9, 2020 · 307,962 units

Defect

Nissan North America, Inc. (Nissan) is recalling certain 2001-2003 Maxima, 2002-2006 Sentra, 2002-2004 Pathfinder, 2007-2011 Versa Sedan and Versa Hatchback, 2001-2004 Infiniti I30 and I35, 2002-2003 Inifiniti QX4, 2003-2008 Infiniti FX35 and FX45 and 2006-2010 M35 and M45 vehicles. The vehicles are equipped with non-desiccated, frontal passenger air bag inflators containing phase stabilized ammonium nitrate (PSAN) propellant that were used as interim remedy parts for previous Takata recalls. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Consequence

An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy

Nissan will notify owners, and dealers will replace the front passenger air bag inflators with alternate desiccated inflators, free of charge. The recall began February 12, 2020. Owners may contact Nissan customer service at 888-737-9511 or Infiniti customer service at 888-810-3715.

15V287000AirbagsMay 15, 2015 · 1,090,569 units

Defect

Nissan North America, Inc. (Nissan) is recalling certain model year 2001-2003 Nissan Maxima, 2002-2004 Pathfinder, 2002-2006 Sentra, 2002-2003 Infiniti QX4 and I35, 2003 FX35 and FX45, and 2001 I30 vehicles. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.

Consequence

In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Remedy

Nissan will notify owners, and dealers will replace the passenger air bag inflator, free of charge. The recall began on June 15, 2015. Owners may contact Nissan customer service at 1-800-647-7261. Note: On December 18, 2015 Nissan informed NHTSA of an amendment of this recall to remove 2004-2005 Infiniti FX35 and FX45 vehicles.

11V244000SuspensionApril 20, 2011 · 195,991 units

Defect

NISSAN IS RECALLING CERTAIN MODEL YEAR 1996-2004 PATHFINDER AND MODEL YEAR 1997-2003 INFINITI QX4 VEHICLES ORIGINALLY SOLD, OR CURRENTLY REGISTERED IN, CONNECTICUT, DELAWARE, IOWA, ILLINOIS, INDIANA, MASSACHUSETTS, MAINE, MARYLAND, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON D.C., WEST VIRGINIA AND WISCONSIN. IN AREAS OF THE COUNTRY IN WHICH HEAVY CONCENTRATIONS OF ROAD SALT ARE USED, A MIXTURE OF SNOW/WATER AND SALT MAY ENTER AN ASSEMBLY LOCATION HOLE IN THE UPPER STRUT HOUSING, CAUSING WATER TO COLLECT AT THE MATING SURFACE OF THE STRUT HOUSING PANEL AND THE INNER HOOD LEDGE ASSEMBLY. OVER TIME, THIS SNOW/WATER AND SALT INTRUSION MAY RESULT IN CORROSION OF THE STRUT TOWER HOUSING IN SOME SUBJECT VEHICLES.

Consequence

THE STRUT HOUSING MAY CRACK AND PULL AWAY FROM THE INNER HOOD LEDGE ASSEMBLY. THIS MAY LEAD TO GRINDING NOISES, INCREASED STEERING EFFORT, AND POSSIBLY THE STEERING COLUMN TO BREAK, RESULTING IN THE LOSS OF STEERING CONTROL, WHICH COULD RESULT IN A CRASH.

Remedy

NISSAN WILL INSPECT THE STRUT HOUSING AND REPAIR THE VEHICLES AS NECESSARY, FREE OF CHARGE. AN INTERIM NOTIFICATION LETTER WAS SENT OUT IN MAY 2011. THE SECOND NOTICE WAS MAILED ON JULY 25, 2011. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

Open NHTSA investigations

EA21002

Desiccated Air Bag Inflator Rupture

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

THE CONTROL ARM IS COMPLETELY RUSTED AWAY AS THE PATHFINDERS THAT THEY RECALLED AND IS DOING EXACTLY AS THEY HAVE DONE...BUT THERE IS NO RECALL ON THE INFINITI I WAS WONDERING WHY THOSE AND NOT THE INFINITI AS WE LIVE IN MASSACHUSETTS AND THE SALT DOES THE SAME ON THIS CAR NOW WE HAVE THE DEATH…

Complaint filed with NHTSA · Suspension · February 2, 2017

THIS CONCERN IS INVOLVING THE R1109 RECALL ISSUED BY INFINITI. THE RECALL WAS PERFORMED SIX YEARS AGO, HOWEVER RUST, AND HOLES IN THE METAL ARE NOW VISIBLE. I WAS TOLD THAT BECAUSE THE RECALL WAS ALREADY PERFORMED, THERE WAS NOTHING THEY COULD DO TO ASSIST ME. THIS VEHICLE WILL SOON BE UNSAFE TO…

Complaint filed with NHTSA · Body & Structure · March 19, 2018

WHILE DRIVING AT 35 MPH ON A DRY SINGLE LANE PAVED ROAD, I UNAVOIDABLY RAN MY INFINITI QX4 SUV OVER A TREE BRANCH IN THE ROAD. THE TREE BRANCH BRIEFLY BECAME ENTANGLED UNDER THE VEHICLE AND THEN WAS EXPELLED. ONCE THE TREE BRANCH WAS RELEASED, MY ABS LIGHT CAME ON. I TOOK MY VEHICLE TO MY INIFINITI…

Complaint filed with NHTSA · Brakes · October 3, 2003 · crash

TL*THE CONTACT OWNS A 2003 INFINITI QX4. THE CONTACT STATED THE STEERING WHEEL BECAME UNRESPONSIVE WHILE CHANGING LANES. AS A RESULT THE VEHICLE WAS INVOLVED IN A ROLLOVER CRASH. A POLICE REPORT WAS FILED AND ALL FOUR PASSENGERS IN THE VEHICLE SUFFERED MINOR INJURIES. ONE OF THE PASSENGERS ALSO…

Complaint filed with NHTSA · Steering · April 27, 2011 · crash

TL*THE CONTACT OWNS A 2003 INFINITI QX4. THE FRONT PASSENGER AND DRIVER SIDE WINDOWS ROLL DOWN WITHOUT WARNING INTERMITTENTLY. THE FAILURE HAS NOT BEEN DIAGNOSED BY A DEALER. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 71,000. UPDATED 09/23/09. *LJ UPDATED 09/23/09.*JB

Complaint filed with NHTSA · Visibility & Wipers · April 18, 2009

2003 Infiniti QX4 — common questions

Is the 2003 Infiniti QX4 reliable?

NHTSA data argues against it: 25 complaints put the 2003 model at #7 of 9 QX4 years, and a defect investigation remains open. It is one of the QX4 years to avoid.

What are the most common 2003 QX4 problems?

According to NHTSA complaint data, the leading problem areas are suspension (9 complaints), body & structure (6 complaints), brakes (3 complaints).

Does the 2003 Infiniti QX4 have recalls?

Yes — NHTSA lists 4 recall campaigns affecting the 2003 Infiniti QX4. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Is the 2003 Infiniti QX4 under NHTSA investigation?

Yes — an investigation remains open (Desiccated Air Bag Inflator Rupture). An open ODI action means NHTSA is actively assessing a possible defect.

Which Infiniti QX4 years should you avoid?

Based on complaint rates and open investigations, the QX4 years to avoid are 2001, 1999, 2002, 2003. The cleanest record among QX4 years belongs to 2006.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.