VehicleVerdict

2020 Infiniti QX50 problems

Verdict · NHTSA data

One of the years to avoid

With 45 complaints filed to NHTSA — about 2.8 times the median QX50 year — the 2020 model ranks #3 of 11 QX50 years for complaint volume. It lands on the years-to-avoid list.

The trouble concentrates in one system: engine issues account for 42% of all reports (19 of 45), far ahead of driver assistance at 11. In government crash testing it earned 5 of 5 NCAP stars overall.

45

NHTSA complaints

2

Recalls

1

Investigations

0

Crash-involved

0

Fires reported

0

Injuries

0

Deaths

5

NCAP overall · of 5 stars

How does 2020 compare to other QX50 years?

QX50 NHTSA complaints by model year, 2020 highlighted188 complaints2014: 5 complaints2015: 3 complaints2016: 29 complaints2017: 16 complaints2019: 188 complaints2020: 45 complaints2021: 59 complaints2022: 18 complaints2023: 7 complaints2024: 10 complaints2025: 3 complaints
QX50 NHTSA complaints by model year, 2020 highlighted. Red bars are years to avoid.

See all QX50 years to avoid →

What are the most common 2020 Infiniti QX50 problems?

ComponentComplaintsShare
Engine1942%
Driver Assistance1124%
Electrical System49%
Transmission49%
Other37%
Brakes24%
Speed Control12%
Fuel System12%

Does the 2020 Infiniti QX50 have recalls?

2 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

25V437000EngineJune 27, 2025 · 443,899 units

Defect

Nissan North America, Inc. (Nissan) is recalling certain 2021-2024 Rogue, 2019-2020 Altima, 2019-2022 Infiniti QX50, and 2022 Infiniti QX55 vehicles equipped with 3-cylinder 1.5L or 4-cylinder 2.0L variable compression turbo (VC-Turbo) engines. The engine bearings may have manufacturing defects that can lead to engine failure.

Consequence

Engine failure increases the risk of a crash. A bearing failure may cause a breach in the engine block, allowing hot oil to be discharged, increasing the risk of an engine fire.

Remedy

Dealers will reprogram the engine control module (ECM) software, free of charge. Owner letters were mailed April 8, 2026. Owners may contact Nissan's customer service at 800-647-7261 or Infiniti's customer service at 1-800-662-6200. Nissan's numbers for this recall are R25A8/A9 and R25B1/B2.

21V025000OtherJanuary 26, 2021 · 8,291 units

Defect

Nissan North America, Inc. (INFINITI) is recalling certain 2020 INFINITI QX50 vehicles. The text of the Tire and Loading Information placard, including the tire size and loading capacity, may be illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Consequence

Illegible tire size or loading capacity information can lead to the incorrect sized tire being installed or its overloading, increasing the risk of a crash.

Remedy

INFINITI will notify owners, and dealers will inspect the legibility of and, as necessary, replaced the placard, free of charge. The recall began March 17, 2021. Owners may contact INFINITI customer service at 1-800-662-6200. Infiniti's number for this recall is PC788.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

“The contact owns a 2020 Infiniti QX50. The contact received notification of NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling). The local dealer was contacted to schedule an appointment, and it was confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The…”

Complaint filed with NHTSA · Engine · February 4, 2026

“1. COLLISION WARNING SENSOR ACTIVATED WHILE DRIVING IN THE #1 LANE( CLOSEST TO THE CEMENT HIGHWAY DIVIDERS) AND AGGRESIVELY BRAKED AND SLOWED WHILE DIVING AT 77 MPH. NOT SAFE!! 2. EVEN THOU I PURPOSELY TURN THE RADIO "OFF" WHEN EXITING MY CAR, UPON ENTERING MY CAR AFTER A SHORT DURATION OF TIME,…”

Complaint filed with NHTSA · Driver Assistance · March 18, 2024

“CAR ABRUPTLY STALLS WHILE DRIVING. HAS OCCURRED 3 TIMES. DRAMATICALLY INCREASING A CHANCE OF COLLISION. NAVIGATION ALWAYS GETS ME LOST. NAVIGATION AND OTHER SCREEN GOES BLACK AND RESTARTS WHILE DRIVING. AUDIO/RADIO COMES ON WHILE DRIVING ON IT'S OWN WHEN I WANT MUSIC OFF. TOUCH SCREEN APPLICATIONS…”

Complaint filed with NHTSA · Electrical System · October 1, 2020

“The vehicle's engine light turned on. The engine light remains on, and frequently the Malfunction and System fault See Owners Manual will display. When the malfunction message appears all the traction lights are also turned on. The RPM's in the vehicle are very accelerated, and it's difficult to…”

Complaint filed with NHTSA · Transmission · August 1, 2021

“CAR ABRUPTLY STALLS WHILE DRIVING. HAS OCCURRED 3 TIMES. DRAMATICALLY INCREASING A CHANCE OF COLLISION. NAVIGATION ALWAYS GETS ME LOST. NAVIGATION AND OTHER SCREEN GOES BLACK AND RESTARTS WHILE DRIVING. AUDIO/RADIO COMES ON WHILE DRIVING ON IT'S OWN WHEN I WANT MUSIC OFF. TOUCH SCREEN APPLICATIONS…”

Complaint filed with NHTSA · Other · October 1, 2020

2020 Infiniti QX50 — common questions

Is the 2020 Infiniti QX50 reliable?

NHTSA data argues against it: 45 complaints put the 2020 model at #3 of 11 QX50 years. It is one of the QX50 years to avoid.

What are the most common 2020 QX50 problems?

According to NHTSA complaint data, the leading problem areas are engine (19 complaints), driver assistance (11 complaints), transmission (4 complaints).

Does the 2020 Infiniti QX50 have recalls?

Yes — NHTSA lists 2 recall campaigns affecting the 2020 Infiniti QX50. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Is the 2020 Infiniti QX50 under NHTSA investigation?

NHTSA opened one investigation into this model year; all are now closed.

Which Infiniti QX50 years should you avoid?

Based on complaint rates and open investigations, the QX50 years to avoid are 2019, 2021, 2020. The cleanest record among QX50 years belongs to 2025.

How safe is the 2020 Infiniti QX50?

In NHTSA's NCAP crash testing, the 2020 Infiniti QX50 earned an overall rating of 5 out of 5 stars.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.