VehicleVerdict

2003 Jayco Firenza problems

Verdict · NHTSA data

Limited data — recalls on file

NHTSA has just 3 complaints on file for the 2003 Jayco Firenza — too few to judge reliability from owner reports alone — but 6 recall campaigns apply to this year, so any used example should have its VIN checked for completed recall work.

3

NHTSA complaints

6

Recalls

0

Investigations

0

Crash-involved

0

Fires reported

0

Injuries

0

Deaths

—

NCAP overall

How does 2003 compare to other Firenza years?

Firenza NHTSA complaints by model year, 2003 highlighted3 complaints2002: 1 complaints2003: 3 complaints
Firenza NHTSA complaints by model year, 2003 highlighted. Red bars are years to avoid.

See all Firenza years to avoid →

What are the most common 2003 Jayco Firenza problems?

ComponentComplaintsShare
Brakes133%
Other133%
Body & Structure133%

Does the 2003 Jayco Firenza have recalls?

6 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

17V746000OtherNovember 21, 2017 · 49,563 units

Defect

Jayco, Inc. (Jayco) is recalling various 2002-2016 recreational vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V746-9524.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Consequence

In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy

Jayco will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Jayco customer service at 1-800-283-8267, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.

07V129000OtherMarch 20, 2007 · 130 units

Defect

CERTAIN MOTOR HOMES EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.

Consequence

RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.

Remedy

JAYCO WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR JAYCO AT 1-800-283-8267.

06V079000Electrical SystemMarch 21, 2006 · 44 units

Defect

CERTAIN MOTOR HOMES BUILT ON WORKHORSE CHASSIS AND EQUIPPED WITH ACTIA CORPORATE INSTRUMENT CLUSTERS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS)NOS. 101 "CONTROLS AND DISPLAYS" AND NO. 105 "HYDRAULIC AND ELECTRIC BRAKE SYSTEMS." THE INCORRECT SOFTWARE PROGRAMMED INTO THE INSTRUMENT PANEL CLUSTER SUCH THAT CERTAIN DRIVER WARNINGS REQUIRED BY FMVSS 101 AND 105 ARE NOT DISPLAYED. AS A RESULT OF THIS INCORRECT SOFTWARE, THE INSTRUMENT PANEL CLUSTER MAY FAIL TO ILLUMINATE WARNING LAMPS INDICATING BRAKE SYSTEM FAILURE CODES.

Consequence

DRIVERS WOULD NOT BE WARNED OF BRAKE SYSTEM FAILURES.

Remedy

JAYCO IS WORKING WITH WORKHORSE TO NOTIFY OWNERS AND HAVE THE REPAIR PERFORMED ON THEIR VEHICLES. OWNERS SHOULD CONTACT WORKHORSE AT 1-877-246-7731 OR JAYCO AT 1-800-283-8267.

04V030000Electrical SystemJanuary 16, 2004 · 308 units

Defect

ON CERTAIN MOTORHOMES, EXPOSURE TO HEAT IN THE ENGINE COMPARTMENT COULD DECREASE THE LIFE OF THE CABLE CONSTRAINT COMPONENTS. THIS COULD ALLOW THE ELECTRICAL CABLES TO COME IN CONTACT WITH, OR BE DAMAGED BY, EXHAUST COMPONENTS.

Consequence

THIS COULD CAUSE DETERIORATION OF CABLE INSULATION OR SHORTING OF ELECTRICAL CABLES RESULTING IN A FIRE.

Remedy

DEALERS WILL INSTALL METAL CABLE TIES AND HEAT SHIELDS. OWNER NOTIFICATION BEGAN APRIL 1, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT JAYCO AT 1-574-825-0608.

03V256000OtherJuly 21, 2003 · 233 units

Defect

ON CERTAIN MOTOR HOMES, THERE IS NO OPTION TO SANITIZE THE FRESH WATER TANKS AND TO PREVENT BACK-FLOW FROM THE WATER PUMP.

Consequence

CONTAMINATION OF THE WATER HOSE COULD OCCUR.

Remedy

DEALERS WILL ADD A HOSE ASSEMBLY WITH A VALVE TO ROUTE THE SANITATION SOLUTION TO THE FRESH TANK. ALSO A BACK FLOW PREVENTOR WILL BE ADDED TO THE FRESH WATER INTAKE TO PREVENT THE WATER FROM THE FRESH TANK FROM CONTACTING THE FRESH HOSE. OWNER NOTIFICATION BEGAN SEPTEMBER 17, 2003. OWNERS SHOULD CONTACT JAYCO AT 1-574-825-0608.

03V119000BrakesMarch 26, 2003 · 73 units

Defect

CERTAIN MOTOR HOME CHASSIS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 105, "HYDRAULIC AND ELECTRIC BRAKE SYSTEMS." THE BRAKE SYSTEM WARNING INDICATOR MAY NOT FUNCTION AS REQUIRED BY STANDARD.

Consequence

IN SOME OF THE AFFECTED VEHICLES, THE BRAKE SYSTEM WARNING INDICATOR WILL NOT ILLUMINATE WHEN THE IGNITION IS IN THE START POSITION OR FOR A LOW BRAKE FLUID CONDITION, IF THE BODY BUILDER RELIED SOLELY UPON FORD'S IVM COMPLIANCE STATEMENT FOR THE BRAKE SYSTEM WARNING INDICATOR.

Remedy

DEALERS WILL REPAIR THE BRAKE WARNING LAMP CIRCUIT. OWNER NOTIFICATION BEGAN MARCH 30, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT JAYCO AT 1-574-825-0608.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

“THE SAFETY SUPPORTS FOR THE BEDROOM SLIDE FAILED DUE TO THEIR WEAK CONSTRUCTION CAUSING THE SLIDE TO MALFUNCTION AND POSSIBLY FALL OUT ON THE HIGHWAY. *JB”

Complaint filed with NHTSA · Body & Structure · October 21, 2005

“I BOUGHT A 2003 JAYCO FIRENZA THAT WAS INVOLVED IN RECALL 03V256000 THE DEALER SAID IT WAS DONE HOWEVER IT WAS NOT FULLY COMPLIED WITH I CONTACTED THE MANUFACTURER AND THEY TOOK NO ACTION. *JB”

Complaint filed with NHTSA · Other · October 18, 2004

“WE OWN A 2003 CLASS A GAS MOTORHOME ON A WORKHORSE CHASSIS. WE HAVE INCURRED TWO INCIDENTS OF BRAKE FAILURE WHILE TRAVELING AND HAD TO PULL OVER OR BE TOWED TO A DEALER TO FIX THE BRAKES, THE FIRST INCIDENT OCCURRED IN JANUARY, 2009, AT WHICH TIME WORKHORSE REIMBURSED OUR EXPENSES IN 2…”

Complaint filed with NHTSA · Brakes · December 29, 2009

2003 Jayco Firenza — common questions

Is the 2003 Jayco Firenza reliable?

The record is thin — 3 NHTSA complaints — so owner-report data can't strongly confirm reliability either way, though 6 recalls should be verified as completed.

Does the 2003 Jayco Firenza have recalls?

Yes — NHTSA lists 6 recall campaigns affecting the 2003 Jayco Firenza. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.