VehicleVerdict

2012 Kenworth C500 problems

Verdict · NHTSA data

Limited data — recalls on file

NHTSA has just one complaint on file for the 2012 Kenworth C500 — too few to judge reliability from owner reports alone — but 3 recall campaigns apply to this year, so any used example should have its VIN checked for completed recall work.

1

NHTSA complaints

3

Recalls

0

Investigations

0

Crash-involved

0

Fires reported

0

Injuries

0

Deaths

NCAP overall

How does 2012 compare to other C500 years?

See all C500 years to avoid →

What are the most common 2012 Kenworth C500 problems?

ComponentComplaintsShare
Tires & Wheels1100%

Does the 2012 Kenworth C500 have recalls?

3 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

24V145000BrakesFebruary 23, 2024 · 936 units

Defect

PACCAR Incorporated (PACCAR) is recalling certain 2009-2021 Kenworth C500, 2012-2021 Kenworth T440, 2009-2015 Kenworth T660, 2015-2024 Kenworth T680, 2009-2024 Kenworth T800, 2009-2020 Kenworth T370, 2014-2023 Kenworth T880, 2011-2016 Kenworth T470, 2023 Kenworth T480, and 2009-2019 Kenworth W900 vehicles. The air tanks have an insufficient volume of air for the brake system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, "Air Brake Systems."

Consequence

Insufficient air volume can reduce braking performance and increase the risk of a crash.

Remedy

Dealers will install the correct volume air tanks, free of charge. Owner notification letters were mailed August 12, 2024. Additional owner notification letters were mailed October 27, 2025. Owners may contact PACCAR customer service at 1-425-828-5888. PACCAR's number for this recall is 24KWD.

15V271000Visibility & WipersMay 8, 2015 · 104,807 units

Defect

PACCAR Incorporated (PACCAR) is recalling certain model year 2011-2016 Kenworth T270, T370, T440, T470, C500, C540, C550, T660, T800, W900, and 963 trucks manufactured November 1, 2010, to April 6, 2015. In the affected trucks, water may leak into the wiper motor.

Consequence

As water leaks in, the wiper may cease to function on the 'intermittent' setting, reducing the driver's visibility and increasing the risk of a crash. Additionally, the water may cause corrosion which, over time, may result in an electrical short, increasing the risk of a fire.

Remedy

PACCAR is still developing and testing a remedy. The recall is expected to begin in July 2015. An interim letter was sent to owners on July 2, 2015. The recall began on September 2, 1015. Owners may contact Kenworth customer service at 1-425-828-5000. PACCAR's number for this recall is 15KWF.

11V157000BrakesMarch 7, 2011 · 280 units

Defect

PACCAR IS RECALLING CERTAIN MODEL YEAR 2011-2012 KENWORTH T270/370, T440/T470, T800, T660, W900 AND C500 VEHICLES MANUFACTURED BETWEEN OCTOBER 18, 2010, AND JANUARY 28, 2011. CERTAIN CAST IRON SLACK ADJUSTER HOUSINGS, WHICH TRANSMIT BRAKING FORCE FROM THE BRAKE CHAMBER PUSH ROD TO THE BRAKE CAM TUBE, MAY INCLUDE A FLOW NOTCH IN THE HANDLE PORTION OF THE HOUSING DUE TO AN ERROR DURING THE CASTING PROCESS. A FLOW NOTCH IN THE HANDLE PORTION MAY REDUCE THE EFFECTIVE CROSS SECTION STRUCTURE AND CAUSE THE SLACK ADJUSTER HOUSING TO FRACTURE.

Consequence

IF THE SLACK ADJUSTER HOUSING WERE TO FRACTURE, THE WHEEL BRAKE TO WHICH THE SLACK ADJUSTER HOUSING IS ATTACHED WOULD NO LONGER FUNCTION, WHICH COULD INCREASE VEHICLE STOPPING DISTANCES, AND IF MOUNTED ON THE STEER AXLE, COULD CAUSE THE VEHICLE TO PULL TO ONE SIDE DURING BRAKING, INCREASING THE RISK OF A CRASH.

Remedy

DEALERS WILL INSPECT AND REPLACE THE SLACK ADJUSTER HOUSING AS NECESSARY. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 30, 2011. OWNERS MAY CONTACT KENWORTH AT 425-828-5440.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

WE DID 20+ HOURS OF WORK ON THIS TRUCK AND ALL AFTER HOUR RATES. THIS COMPANY IS WITHHOLDING MONEY THEY OWED. WE HAVE ASKED TO WORK WITH US AND NOW THEY WILL NOT ANSWER ANY PHONE CALLS FROM US OR OUR LAWYERS. STOP THIS TRUCK. THEY OWE US $2850.00 THEY NEED TO BE STOPPED BEFORE THEY LIE OUT OF MONEY…

Complaint filed with NHTSA · Tires & Wheels · September 6, 2013

2012 Kenworth C500 — common questions

Is the 2012 Kenworth C500 reliable?

The record is thin — 1 NHTSA complaint — so owner-report data can't strongly confirm reliability either way, though 3 recalls should be verified as completed.

Does the 2012 Kenworth C500 have recalls?

Yes — NHTSA lists 3 recall campaigns affecting the 2012 Kenworth C500. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.