VehicleVerdict

2020 Keystone Carbon problems

Verdict · NHTSA data

Limited data — recalls on file

NHTSA has just one complaint on file for the 2020 Keystone Carbon — too few to judge reliability from owner reports alone — but one recall campaign applies to this year, so any used example should have its VIN checked for completed recall work.

1

NHTSA complaints

1

Recalls

0

Investigations

0

Crash-involved

0

Fires reported

0

Injuries

0

Deaths

—

NCAP overall

How does 2020 compare to other Carbon years?

Carbon NHTSA complaints by model year, 2020 highlighted5 complaints2014: 1 complaints2015: 0 complaints2016: 5 complaints2017: 0 complaints2018: 2 complaints2019: 0 complaints2020: 1 complaints2021: 1 complaints2022: 0 complaints2023: 0 complaints2025: 0 complaints2026: 0 complaints
Carbon NHTSA complaints by model year, 2020 highlighted. Red bars are years to avoid.

See all Carbon years to avoid →

What are the most common 2020 Keystone Carbon problems?

ComponentComplaintsShare
Body & Structure1100%

Does the 2020 Keystone Carbon have recalls?

1 NHTSA recall campaign on file. Recall repairs are free at franchised dealers.

20V398000Electrical SystemJuly 7, 2020 · 8,313 units

Defect

Keystone RV Company (Keystone) is recalling certain 2019-2020 Keystone Carbon, Cougar, Fuzion, Impact and Raptor fifth-wheel trailers equipped with a Furrion over the air (OTA) wing-style television antenna. The antenna may separate from the mounting base during transit, becoming a road hazard.

Consequence

If the antenna detaches from the trailer while moving it may become a road hazard, increasing the risk of a crash.

Remedy

Keystone will notify owners, and dealers will replace the Furrion wing-style antenna with a Winegard dome-style antenna, free of charge. The recall began August 27, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-381.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

“Noticed a crack on the fiberglass under front slide out. This crack is associated with a frame failure on the upper portion of the fifth wheel close proximity to the hitch. I have not had a full failure but if someone does not notice or catch this the trailer frame could fail going down the road…”

Complaint filed with NHTSA · Body & Structure · June 30, 2023

2020 Keystone Carbon — common questions

Is the 2020 Keystone Carbon reliable?

The record is thin — 1 NHTSA complaint — so owner-report data can't strongly confirm reliability either way, though 1 recall should be verified as completed.

Does the 2020 Keystone Carbon have recalls?

Yes — NHTSA lists 1 recall campaign affecting the 2020 Keystone Carbon. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.