VehicleVerdict

2020 Keystone Hideout problems

Verdict · NHTSA data

Limited data — recalls on file

NHTSA has just 2 complaints on file for the 2020 Keystone Hideout — too few to judge reliability from owner reports alone — but 5 recall campaigns apply to this year, so any used example should have its VIN checked for completed recall work.

2

NHTSA complaints

5

Recalls

0

Investigations

1

Crash-involved

1

Fires reported

0

Injuries

0

Deaths

NCAP overall

How does 2020 compare to other Hideout years?

See all Hideout years to avoid →

What are the most common 2020 Keystone Hideout problems?

ComponentComplaintsShare
Other150%
Tires & Wheels150%

Does the 2020 Keystone Hideout have recalls?

5 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

21V708000OtherSeptember 13, 2021 · 95,885 units

Defect

Keystone RV Company (Keystone) is recalling certain 2019-2021 Dutchmen Aspen Trail, Coleman, Keystone Cougar, Bullet, Passport, Hideout, Springdale, Sprinter, 2019 Keystone Impact, Fuzion, Residence, Retreat, Summerland, and Dutchmen Kodiak recreational vehicles, equipped with Winntec model 6020 two-stage propane regulators. The regulator may fail, causing an increase in propane pressure.

Consequence

Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.

Remedy

Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters mailed February 25, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-414.

21V427000OtherJune 4, 2021 · 10,455 units

Defect

Keystone RV Company (Keystone) is recalling certain 2019 Keystone Bullet, Sprinter, and 2020 Keystone Hideout vehicles equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.

Consequence

Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.

Remedy

Dealers will replace the regulator and test the propane system for leaks, free of charge. Owners were notified of the defect on August 4, 2021. A final owner letter was mailed January 12, 2022. Owners may contact Keystone customer service at 1-866-425-4369.

20V606000Tires & WheelsOctober 2, 2020 · 10 units

Defect

Keystone RV Company (Keystone) is recalling certain 2020 Hideout 290LHS recreational trailers. These vehicles were incorrectly built with 3500 pound axles and ST205/75R14D tires and rims rather than the 4400 pound axles and ST225/75R15D tires and rims as specified on the Federal Identification Tag.

Consequence

The incorrect axle, tires and rims can result in the operator overloading the trailer, increasing the risk of a crash.

Remedy

Keystone will notify owners, and dealers will replace the incorrect axle, tires, and rims with 4400 pound axles, ST225/75R15D tires and matching rims, free of charge. The recall began October 16, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-388.

20V105000OtherFebruary 25, 2020 · 1,099 units

Defect

Keystone RV Company (Keystone) is recalling certain 2020 Hideout, Springdale, and Crossroads Zinger trailers. The spare tire carrier U-bolts may fail allowing the spare tire carrier and spare tire detach from the vehicle.

Consequence

If the spare tire carrier and spare tire detach from the vehicle while in motion, it can become a road hazard and increase the risk of a crash.

Remedy

Keystone will notify owners, and dealers will replace U-bolts, free of charge. The recall began March 6, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-371.

19V611000OtherAugust 21, 2019 · 67 units

Defect

Keystone RV Company (Keystone) is recalling certain 2019-2020 Hideout 25TH toy haulers. The trailers may be missing the Special Transportation Provision warning label in the garage area.

Consequence

If the warning label is missing, occupants may not be cautioned that vehicles and equipment powered by internal combustion engines placed in recreational vehicles can cause carbon monoxide poisoning or asphyxiation, which could result in death or serious injury. The flammable liquids used to power these items can cause a fire or explosion, which can result in death or serious injury.

Remedy

Keystone will notify owners, and dealers will provide the Special Transportation Provision warning labels, free of charge. The recall began on September 3, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-359.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

The contact owns a 2022 Keystone Hideout. The contact stated that while parked, the contact retracted the awning causing the awning to detach. The contact related the failure to NHTSA Campaign Number: 22V604000 (Equipment). The vehicle was not diagnosed nor repaired by an independent mechanic or…

Complaint filed with NHTSA · Other · February 17, 2023

The contact son owns a 2020 Keystone Hideout RV. The contact stated while her son was driving approximately 60 MPH, the four rear trailer wheels disconnected from the body of the trailer simultaneously. The contact was informed that the lug nuts were sheared off. A police report was filed, and the…

Complaint filed with NHTSA · Tires & Wheels · August 7, 2021 · crash · fire

2020 Keystone Hideout — common questions

Is the 2020 Keystone Hideout reliable?

The record is thin — 2 NHTSA complaints — so owner-report data can't strongly confirm reliability either way, though 5 recalls should be verified as completed.

Does the 2020 Keystone Hideout have recalls?

Yes — NHTSA lists 5 recall campaigns affecting the 2020 Keystone Hideout. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.