VehicleVerdict

2020 Keystone Impact problems

Verdict · NHTSA data

Limited data — recalls on file

NHTSA has just one complaint on file for the 2020 Keystone Impact — too few to judge reliability from owner reports alone — but 4 recall campaigns apply to this year, so any used example should have its VIN checked for completed recall work.

1

NHTSA complaints

4

Recalls

0

Investigations

0

Crash-involved

0

Fires reported

1

Injuries

0

Deaths

NCAP overall

How does 2020 compare to other Impact years?

Impact NHTSA complaints by model year, 2020 highlighted2 complaints2014: 0 complaints2015: 2 complaints2016: 0 complaints2017: 0 complaints2018: 0 complaints2019: 0 complaints2020: 1 complaints2021: 0 complaints2022: 0 complaints2023: 0 complaints2026: 0 complaints
Impact NHTSA complaints by model year, 2020 highlighted. Red bars are years to avoid.

See all Impact years to avoid →

What are the most common 2020 Keystone Impact problems?

ComponentComplaintsShare
Other1100%

Does the 2020 Keystone Impact have recalls?

4 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

22V726000OtherSeptember 29, 2022 · 9,678 units

Defect

Keystone RV Company (Keystone) is recalling certain 2021-2023 Alpine, Avalanche, 2020-2023 Fuzion and Impact travel trailers. The hydraulic leveling leg foot pads may become loose and separate from the vehicle.

Consequence

A foot pad that separates during transit can become a road hazard, increasing the risk of a crash.

Remedy

Dealers will inspect the mounting bolt and reinstall with thread locking adhesive, as necessary, free of charge. Owner notification letters were mailed November 10, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-437.

21V019000OtherJanuary 20, 2021 · 309 units

Defect

Keystone RV Company (Keystone) is recalling certain 2019-2020 Impact 26V, 28V, 29V, 311, 317, 330, 332, 343, 351, 359, 367, 415, 3118, 3219 recreational trailers, equipped with Dometic 3 burner cooking stoves. The internal O-ring between the saddle valve and the manifold can experience a propane gas leak.

Consequence

A gas leak can increase the risk of a fire.

Remedy

Keystone will notify owners, and dealers will remove the existing manifold bolts and seals and install new seals and bolts, free of charge. The recall began February 12, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-398.

20V428000Electrical SystemJuly 24, 2020 · 594 units

Defect

Keystone RV Company (Keystone) is recalling certain 2020-2021 Keystone Fuzion (models 357, 369, 373, 379, 419, 424, 427, 429 and 430) and Impact (models 26V, 28V, 29V, 311, 317, 330, 343, 359, 367 and 415) toy hauler travel trailers. The generator transfer switch may be incorrectly wired with the transfer switch "Line" wiring (shore cord) and "Load" wiring (power center wiring) reversed, allowing the generator power to energize the shore power connection.

Consequence

A generator that is able to energize the shore power connection may increase the risk of injury.

Remedy

Keystone will notify owners, and dealers will run the generator to check for the proper power output, correcting the wiring as necessary, free of charge. The recall began August 27, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-382. Note: If there is no power inside the unit while the generator is running, owners are instructed to discontinue using the generator until the recall remedy is performed.

20V398000Electrical SystemJuly 7, 2020 · 8,313 units

Defect

Keystone RV Company (Keystone) is recalling certain 2019-2020 Keystone Carbon, Cougar, Fuzion, Impact and Raptor fifth-wheel trailers equipped with a Furrion over the air (OTA) wing-style television antenna. The antenna may separate from the mounting base during transit, becoming a road hazard.

Consequence

If the antenna detaches from the trailer while moving it may become a road hazard, increasing the risk of a crash.

Remedy

Keystone will notify owners, and dealers will replace the Furrion wing-style antenna with a Winegard dome-style antenna, free of charge. The recall began August 27, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-381.

2020 Keystone Impact — common questions

Is the 2020 Keystone Impact reliable?

The record is thin — 1 NHTSA complaint — so owner-report data can't strongly confirm reliability either way, though 4 recalls should be verified as completed.

Does the 2020 Keystone Impact have recalls?

Yes — NHTSA lists 4 recall campaigns affecting the 2020 Keystone Impact. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.