VehicleVerdict

2002 Keystone Outback problems

Verdict · NHTSA data

Limited data — recalls on file

NHTSA has just 2 complaints on file for the 2002 Keystone Outback — too few to judge reliability from owner reports alone — but one recall campaign applies to this year, so any used example should have its VIN checked for completed recall work.

2

NHTSA complaints

1

Recalls

0

Investigations

0

Crash-involved

0

Fires reported

0

Injuries

0

Deaths

—

NCAP overall

How does 2002 compare to other Outback years?

Outback NHTSA complaints by model year, 2002 highlighted12 complaints2002: 2 complaints2003: 3 complaints2004: 4 complaints2005: 6 complaints2006: 3 complaints2007: 12 complaints2008: 0 complaints2009: 1 complaints2010: 2 complaints2011: 6 complaints2012: 0 complaints2013: 2 complaints2014: 3 complaints2015: 0 complaints2016: 2 complaints2017: 5 complaints2018: 0 complaints2019: 1 complaints2020: 0 complaints2021: 2 complaints2022: 3 complaints2023: 1 complaints2024: 0 complaints2025: 0 complaints
Outback NHTSA complaints by model year, 2002 highlighted. Red bars are years to avoid.

See all Outback years to avoid →

What are the most common 2002 Keystone Outback problems?

ComponentComplaintsShare
Electrical System150%
Other150%

Does the 2002 Keystone Outback have recalls?

1 NHTSA recall campaign on file. Recall repairs are free at franchised dealers.

03V463000OtherNovember 12, 2003 · 3,641 units

Defect

ON CERTAIN TRAVEL TRAILERS EQUIPPED WITH SAMSUNG MICROWAVE OVENS, THESE OVENS WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.

Consequence

AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.

Remedy

SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAMSUNG AT 800-932-3837 OR KEYSTONE AT 574-535-2100.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

“THE CONSUMER HAS A PROBLEM WITH RODENTS EATING THE WIRING INSULATION. THE WIRING INSULATION WAS REPLACED AND THEY ARE EATING UP THE NEW REPLACEMENT WIRING AGAIN. *JB”

Complaint filed with NHTSA · Electrical System · November 19, 2003

“TL*THE CONTACT OWNS A 2002 KEYSTONE OUTBACK. THE CONTACT STATED THAT HIS REFRIGERATOR WAS REPAIRED ACCORDING TO THE DOMETIC RECALL; HOWEVER, HE DOES NOT FEEL THAT THE FAILURE HAS BEEN CORRECTED. THE MECHANIC WHO REPAIRED HIS VEHICLE INFORMED HIM THAT IT WAS NOT SAFE BECAUSE A FIRE COULD STILL OCCUR…”

Complaint filed with NHTSA · Other · May 26, 2008

2002 Keystone Outback — common questions

Is the 2002 Keystone Outback reliable?

The record is thin — 2 NHTSA complaints — so owner-report data can't strongly confirm reliability either way, though 1 recall should be verified as completed.

Does the 2002 Keystone Outback have recalls?

Yes — NHTSA lists 1 recall campaign affecting the 2002 Keystone Outback. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.