2011 Keystone Passport problems

Verdict · NHTSA data

Limited data — recalls on file

NHTSA has just 2 complaints on file for the 2011 Keystone Passport — too few to judge reliability from owner reports alone — but 3 recall campaigns apply to this year, so any used example should have its VIN checked for completed recall work.

NHTSA complaints

Recalls

Investigations

Crash-involved

Fires reported

Injuries

Deaths

—

NCAP overall

How does 2011 compare to other Passport years?

Passport NHTSA complaints by model year, 2011 highlighted. Red bars are years to avoid.

See all Passport years to avoid →

What are the most common 2011 Keystone Passport problems?

Component	Complaints	Share	vs prior year
Latches & Locks	1	50%	new
Lighting	1	50%	— flat

Does the 2011 Keystone Passport have recalls?

3 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

17V755000OtherNovember 22, 2017 · 1,205,997 units

Defect

Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Consequence

In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy

Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

16V600000Climate Control (A/C & Heat)August 15, 2016 · 51,585 units

Defect

Keystone RV Company (Keystone) is recalling certain model year 2011-2017 Bullet and Passport recreational trailers. The affected vehicles are equipped with an air conditioner LCD thermostat that may not be properly wired.

Consequence

If the thermostat is wired improperly, any damage to the thermostat wiring may result in an electrical short, increasing the risk of a fire.

Remedy

Keystone will notify owners, and dealers will correct the wiring at the air conditioner control box, free of charge. The recall began on October 7, 2016. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 16-261.

10V478000OtherOctober 5, 2010 · 5,459 units

Defect

KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2011 RECREATIONAL VEHICLES EQUIPPED WITH ATWOOD 35 SERIES RANGE OVENS. A POTENTIAL EXISTS FOR A SMALL FRACTURE WITHIN THE LINE DELIVERING GAS TO THE OVEN CAVITY BURNER. SUCH A FRACTURE MAY CAUSE PROPANE GAS TO LEAK FROM THE LINE.

Consequence

A PROPANE LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE AND/OR EXPLOSION CAUSING PROPERTY DAMAGE AND/OR PERSONAL INJURY.

Remedy

DEALERS WILL ISOLATE AND PERFORM A DROP PRESSURE TEST ON THE OVEN SUPPLY TUBE AND IF THE TUBE LEAKS IT WILL BE REPLACED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2010. OWNER MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

“THERE WAS A SAFETY RECALL ON THE DEADBOLT LOCK CYLINDER. I WENT ON LINE AND FILLED OUT THE FORM TO GET THE REPLACEMENT. IT WAS SUPPOSE TO BE DELIVERED IN 10-12 BUSINESS DAYS. WHEN IT DID NOT ARRIVE, I CALLED FASTEC INDUSTRIAL. THEY SAID THEY WERE EXPERIENCING EXTREMELY HIGH VOLUMES OF REQUESTS DUE…”
Complaint filed with NHTSA · Latches & Locks · February 20, 2014

“TL*THE CONTACT OWNS A 2011 KEYSTONE PASSPORT. THE CONTACT STATED THERE WAS A SHORT IN THE WIRING CONNECTED TO THE LIGHT ON THE CEILING OF THE SLIDE ROOM. A MECHANIC DIAGNOSED THAT THE WIRES HAD MELTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE…”
Complaint filed with NHTSA · Lighting · May 18, 2011

2011 Keystone Passport — common questions

Is the 2011 Keystone Passport reliable?

The record is thin — 2 NHTSA complaints — so owner-report data can't strongly confirm reliability either way, though 3 recalls should be verified as completed.

Does the 2011 Keystone Passport have recalls?

Yes — NHTSA lists 3 recall campaigns affecting the 2011 Keystone Passport. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.

How does 2011 compare to other Passport years?

What are the most common 2011 Keystone Passport problems?

Does the 2011 Keystone Passport have recalls?

Consumer complaints filed with NHTSA

2011 Keystone Passport — common questions

Is the 2011 Keystone Passport reliable?

Does the 2011 Keystone Passport have recalls?

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