2004 Keystone Sprinter problems

Verdict · NHTSA data

Limited data — recalls on file

NHTSA has just 11 complaints on file for the 2004 Keystone Sprinter — too few to judge reliability from owner reports alone — but 3 recall campaigns apply to this year, so any used example should have its VIN checked for completed recall work.

NHTSA complaints

Recalls

Investigations

Crash-involved

Fires reported

Injuries

Deaths

—

NCAP overall

How does 2004 compare to other Sprinter years?

Sprinter NHTSA complaints by model year, 2004 highlighted. Red bars are years to avoid.

See all Sprinter years to avoid →

What are the most common 2004 Keystone Sprinter problems?

Component	Complaints	Share	vs prior year
Tires & Wheels	5	45%	▲ up
Other	2	18%	▲ up
Suspension	2	18%	▲ up
Electrical System	1	9%	new
Body & Structure	1	9%	— flat

Does the 2004 Keystone Sprinter have recalls?

3 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

17V755000OtherNovember 22, 2017 · 1,205,997 units

Defect

Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Consequence

In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy

Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

08V325000OtherJuly 17, 2008 · 161,250 units

Defect

KEYSTONE IS RECALLING 161,250 MY 2004-2007 FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.

Consequence

IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.

Remedy

KEYSTONE IS WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR KEYSTONE AT 1-866-425-4369.

07V134000OtherMarch 22, 2007 · 122,162 units

Defect

CERTAIN FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN CERTAIN TUBING IN THE REFRIGERATOR WHICH COULD ALLOW PRESSURIZED FLAMMABLE COOLANT SOLUTION TO BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.

Consequence

THIS COULD RESULT IN A FIRE.

Remedy

KEYSTONE RV WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURNER HOUSING AND THERMAL FUSES FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR KEYSTONE RV AT 574-535-2100.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

“MY 5TH WHEEL CAMPER MODEL 252 FWRLS HAS A GVWR 8200 AND THE TIRES (ST205/75R15C) HAVE A 1820 RATING @ 50 PSI (MAX) WITH TWO AXLES EQUALING A TOTAL OF 4 TIRES THE MAX LOAD IS 7280. THEREFORE, THE CAMPER IS OVERLOADED 920 LBS BASED ON THE TIRE/WHEEL MAXIMUM LOAD CAPACITY. ISN'T THIS ILLEGAL. I ALWAYS…”
Complaint filed with NHTSA · Tires & Wheels · December 19, 2015

“THIS WAS A CLOSE CALL INCIDENT. I HAVE ONLY OWNED THIS 2004 KEYSTONE SPRINTER ST307BHW04 TRAVEL TRAILER FOR 2 MONTHS. WHEN I GOT IT THE TIRES WERE FINE THIS PAST WEEKEND AFTER LESS THEN 500 MILES I JUST MADE IT TO OUR CAMPSITE AND FOUND CORDS HANGING OUT ON THE INSIDE EDGE OF THE REAR LEFT TIRE.…”
Complaint filed with NHTSA · Suspension · August 3, 2007

“MY 2004 KEYSTONE SPRINTER 293 FIFTH WHEEL CAUGHT FIRE WHILE PARKED IN MY DRIVEWAY. THE CHARLOTTE, NC FIRE INVESTIGATOR SUSPECTS IT STARTED AT THE REFRIGERATOR. MY REFRIGERATOR IS PART OF THE DOMETIC RECALL. MY INSURANCE COMPANY IS IN THE PROCESS OF INVESTIGATING IF THE REFRIGERATOR DESIGN WAS THE…”
Complaint filed with NHTSA · Other · October 25, 2009 · fire

“TL* THE CONTACT OWNS A 2004 KEYSTONE SPRINTER FIFTH WHEEL. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH A LADDER THAT WAS MOUNTED ON THE REAR BY THE MANUFACTURER. THE SCREWS THAT WERE USED TO MOUNT THE LATER ENDED UP PENETRATING AN ELECTRICAL WIRE. THE CONTACT NOTICED THE PROBLEM WHEN HE…”
Complaint filed with NHTSA · Body & Structure · April 15, 2012

“TL* THE CONTACT OWNS A 2004 KEYSTONE SPRINTER FIFTH WHEEL. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH A LADDER THAT WAS MOUNTED ON THE REAR BY THE MANUFACTURER. THE SCREWS THAT WERE USED TO MOUNT THE LATER ENDED UP PENETRATING AN ELECTRICAL WIRE. THE CONTACT NOTICED THE PROBLEM WHEN HE…”
Complaint filed with NHTSA · Electrical System · April 15, 2012

2004 Keystone Sprinter — common questions

Is the 2004 Keystone Sprinter reliable?

The record is thin — 11 NHTSA complaints — so owner-report data can't strongly confirm reliability either way, though 3 recalls should be verified as completed.

What are the most common 2004 Sprinter problems?

According to NHTSA complaint data, the leading problem areas are tires & wheels (5 complaints), other (2 complaints), suspension (2 complaints).

Does the 2004 Keystone Sprinter have recalls?

Yes — NHTSA lists 3 recall campaigns affecting the 2004 Keystone Sprinter. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.

How does 2004 compare to other Sprinter years?

What are the most common 2004 Keystone Sprinter problems?

Does the 2004 Keystone Sprinter have recalls?

Consumer complaints filed with NHTSA

2004 Keystone Sprinter — common questions

Is the 2004 Keystone Sprinter reliable?

What are the most common 2004 Sprinter problems?

Does the 2004 Keystone Sprinter have recalls?

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