VehicleVerdict

2020 Lexus Es Hybrid problems

Verdict · NHTSA data

Limited data — recalls on file

NHTSA has just one complaint on file for the 2020 Lexus Es Hybrid — too few to judge reliability from owner reports alone — but 2 recall campaigns apply to this year, so any used example should have its VIN checked for completed recall work.

1

NHTSA complaints

2

Recalls

1

Investigations

0

Crash-involved

0

Fires reported

0

Injuries

0

Deaths

—

NCAP overall

How does 2020 compare to other Es Hybrid years?

Es Hybrid NHTSA complaints by model year, 2020 highlighted15 complaints2013: 12 complaints2014: 15 complaints2015: 10 complaints2016: 12 complaints2017: 1 complaints2018: 5 complaints2019: 1 complaints2020: 1 complaints2021: 4 complaints2022: 6 complaints2023: 0 complaints2024: 0 complaints2025: 0 complaints
Es Hybrid NHTSA complaints by model year, 2020 highlighted. Red bars are years to avoid.

See all Es Hybrid years to avoid →

What are the most common 2020 Lexus Es Hybrid problems?

ComponentComplaintsShare
Airbags1100%

Does the 2020 Lexus Es Hybrid have recalls?

2 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

23V865000AirbagsDecember 20, 2023 · 999,901 units

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.

Consequence

An air bag that does not deploy during a crash increases the risk of injury.

Remedy

Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.

20V064000EngineFebruary 6, 2020 · 44,191 units

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Toyota Avalon Hybrid, Camry, Camry Hybrid and Lexus ES300h and 2019-2020 RAV4 and RAV4 Hybrid vehicles equipped with 2.5L 4-Cylinder engines. Porosity in the engine castings may result in cracks than can allow coolant to leak internally and/or externally.

Consequence

A coolant leak can cause the engine to overheat and cause a vehicle stall in conventional gasoline vehicles, increasing the risk of a crash. Additionally, for all involved vehicles, the engine may get damaged mechanically, possibly resulting in an engine oil leak, increasing the risk of a fire.

Remedy

Toyota will notify owners, and dealers will inspect and replace the engine including the engine block, as necessary, free of charge. The recall began April 3, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus at 1-800-255-3987. Toyota's number for this recall is 20TA04. Lexus' number for this recall is 20LA02.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

“The contact owns a 2020 Lexus ES300 Hybrid. The contact stated that upon investigation, the contact became aware that the VIN was associated with NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact had not received notification…”

Complaint filed with NHTSA · Airbags · September 26, 2024

2020 Lexus Es Hybrid — common questions

Is the 2020 Lexus Es Hybrid reliable?

The record is thin — 1 NHTSA complaint — so owner-report data can't strongly confirm reliability either way, though 2 recalls should be verified as completed.

Does the 2020 Lexus Es Hybrid have recalls?

Yes — NHTSA lists 2 recall campaigns affecting the 2020 Lexus Es Hybrid. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Is the 2020 Lexus Es Hybrid under NHTSA investigation?

NHTSA opened one investigation into this model year; all are now closed.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.