VehicleVerdict

2007 Lexus Es350 problems

Verdict · NHTSA data

One of the years to avoid

The 2007 Lexus Es350 carries two red flags at once: 529 consumer complaints filed with NHTSA — 20.4× the Es350 norm — and an open NHTSA defect investigation (subject: Desiccated Air Bag Inflator Rupture). It is one of the Es350 years to avoid. Reports tied to this model year include 6 deaths and 64 injuries, per the complaint records themselves.

Airbags leads the complaint categories with 190 reports (36% of the total).

529

NHTSA complaints

5

Recalls

4

Investigations · 1 open

72

Crash-involved

5

Fires reported

64

Injuries

6

Deaths

NCAP overall

How does 2007 compare to other Es350 years?

See all Es350 years to avoid →

What are the most common 2007 Lexus Es350 problems?

ComponentComplaintsShare
Airbags19036%
Speed Control12824%
Body & Structure418%
Other346%
Transmission336%
Visibility & Wipers194%
Engine194%
Electrical System173%
Lighting163%
Brakes143%
Tires & Wheels41%
Steering41%
Fuel System31%
Seats20%
Suspension20%
Seat Belts10%
Climate Control (A/C & Heat)10%
Latches & Locks10%

Does the 2007 Lexus Es350 have recalls?

5 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

19V741000AirbagsOctober 17, 2019 · 928,220 units

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Consequence

An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy

Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.

17V006000AirbagsJanuary 9, 2017 · 577,875 units

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2012 Toyota 4Runner, Corolla, Corolla Matrix, Sienna, Yaris, Scion xB, Lexus ES350, GX460, IS-F, IS250, IS350, IS250C, IS350C, and Lexus LFA vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Toyota is recalling certain 2009 Toyota Corolla, Corolla Matrix, Yaris, Yaris HB, Scion xB, Pontiac Vibe, Lexus, ES350, IS250, IS350, and IS-F vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Toyota is recalling certain 2006-2008 Lexus IS250 and IS350, 2007-2008 Lexus ES350, Toyota Yaris, Yaris HB, and 2008 Lexus IS-F and Scion xB vehicles originally sold, or ever registered in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence

An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy

Toyota will notify the Toyota, Scion and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on February 1, 2017. Owners may contact Toyota customer service at 1-800-331-4331, or Pontiac customer service at 1-800-762-2737. Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), H0A (Toyota Zone C), GLG (Lexus Zone A), GLH (Lexus Zone B) and HLA (Lexus Zone C).

16V340000AirbagsMay 23, 2016 · 1,754,517 units

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2008-2011 Scion xB and Lexus IS F, 2009-2011 Toyota Corolla and Corolla Matrix, 2006-2011 Toyota Yaris, Lexus IS250 and Lexus IS350, 2010-2011 Toyota 4Runner, Lexus IS250C, Lexus IS350C and Lexus GX460, 2011 Sienna, 2007-2011 Lexus ES350, and 2009-2010 Pontiac Vibe vehicles, originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Toyota is recalling certain model year 2008 Scion xB and Lexus IS F, 2007-2008 Toyota Yaris, 2006-2008 Lexus IS250 and Lexus IS350 and 2007-2008 Lexus ES350 vehicles, originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles of these model years and models that were not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence

An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy

Toyota will notify the Toyota and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on December 6, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for interim notification for this campaign are G1P (Toyota Zone A), G1R (Toyota Zone B), G2G (Lexus Zone A), and G2H (Lexus Zone B). Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), GLG (Lexus Zone A), and GLH (Lexus Zone B).

09V388000Speed ControlOctober 5, 2009 · 4,445,056 units

Defect

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004-2010 PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT.

Consequence

A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.

Remedy

TOYOTA FILED AN AMENDED DEFECT REPORT ON NOVEMBER 25, 2009, STATING THAT DEALERS WILL MODIFY THE ACCELERATOR PEDAL AND, ON CERTAIN VEHICLES, ALTER THE SHAPE OF THE FLOOR SURFACE UNDER THE PEDAL. THESE CHANGES ADDRESS THE RISK OF PEDAL ENTRAPMENT DUE TO INTERFERENCE WITH THE FLOOR MAT. REDESIGNED ACCELERATOR PEDALS WILL BECOME AVAILABLE BEGINNING IN APRIL 2010 AND DEALERS WILL REPLACE ANY MODIFIED PEDAL WITH THE NEW PEDAL IF DESIRED. ALSO, DEALERS WILL REPLACE ANY GENUINE TOYOTA OR LEXUS ALL-WEATHER FLOOR MATS WITH REDESIGNED ALL-WEATHER MATS, OR REPURCHASE THE PREVIOUS MATS FROM OWNERS WHO DO NOT WANT THE NEW ONES. ADDITIONALLY, SOFTWARE MODIFICATIONS WILL BE INSTALLED ON CAMRY, AVALON AND LEXUS ES 350, IS 350 AND IS 250 MODELS THAT WILL ENSURE THAT THE BRAKE OVERRIDES THE ACCELERATOR IN THE EVENT BOTH BRAKE AND ACCELERATOR PEDALS ARE APPLIED. TOYOTA WILL BEGIN MAILING LETTERS TO OWNERS ON DECEMBER 31, 2009. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331, LEXUS AT 1-800-255-3987.

07E082000OtherSeptember 26, 2007 · 55,000 units

Defect

CERTAIN ALL WEATHER FLOOR MATS (AWFM) SPECIFICALLY SOLD AS AN OPTIONAL ACCESSORY FOR USE ON THE 2007 AND 2008 MODEL YEAR LEXUS ES350 AND TOYOTA CAMRY VEHICLES. THE AWFM INCLUDES TWO GROMMET HOLES AND RETAINING HOOKS (CLIPS) TO SECURE THE MAT TO THE VEHICLE'S CARPET. IF THE AWFM IS NOT SECURED BY ITSELF OR IF IT IS PLACED ON TOP OF AN EXISTING CARPETING FLOOR MAT, THE MAT COULD MOVE FORWARD DURING THE VEHICLE USAGE AND IT MAY INTERFERE WITH THE ACCELERATOR PEDAL.

Consequence

THE ACCELERATOR PEDAL MAY TEMPORARILY BECOME STUCK IN A PARTIALLY DEPRESSED POSITION WHEN RETURNING TO THE IDLE POSITION. IF THIS CONDITION OCCURS, IT MAY INCREASE THE POSSIBILITY OF A CRASH.

Remedy

TOYOTA WILL NOTIFY OWNERS OF ALL 2007 AND 2008 LEXUS ES350 AND TOYOTA CAMRY VEHICLES ABOUT THE RECALL EVEN THOUGH NOT ALL OF THESE OWNERS WILL HAVE PURCHASED THE ALL WEATHER MATS. IF THE OWNER HAD NOT PURCHASED THE MATS, THEY ARE NOT AFFECTED BY THE RECALL. THIS LETTER WILL ADVISE OWNERS WHEN REPLACEMENT MATS WILL BE AVAILABLE OR HOW TO RETURN THE ALL WEATHER FLOOR MAT SET TO OBTAIN A REFUND. A SECOND LETTER WILL BE SENT AFTER MATS ARE AVAILABLE REQUESTING OWNERS TO RETURN THEIR MATS TO A LEXUS OR TOYOTA DEALER FOR EXCHANGE OF THE DRIVER'S SIDE MAT. THE FIRST LETTER IS EXPECTED TO BE SENT DURING EARLY OCTOBER 2007 AND THE SECOND IN LATE NOVEMBER 2007. OWNERS CAN CONTACT THE LEXUS CUSTOMER ASSISTANCE CENTER AT 1-800-255-3987 OR THE TOYOTA CUSTOMER EXPERIENCE CENTER AT 1-888-270-9371.

Open NHTSA investigations

EA21002

Desiccated Air Bag Inflator Rupture

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

MY WIFE WAS DRIVING OUR 2007 LEXUS ES 350 WHEN ANOTHER VEHICLE HEADING IN THE OPPOSITE DIRECTION LOST CONTROL, CROSSED A MEDIAN DIVIDE, GOT AIRBORNE, AND HIT THE FRONT DRIVER'S SIDE QUARTER PANEL, HOOD, DRIVERS DOOR AND DRIVERS WINDOW. NO AIR BAGS DEPLOYED - INCLUDING SIDE AIR BAGS WHICH ARE…

Complaint filed with NHTSA · Airbags · January 23, 2009 · crash

WHILE BACKING MY 2007 LEXUS ES 350 UP MY DRIVEWAY, THE VEHICLE UNEXPECTEDLY ACCELERATED AND CRASHED INTO THE CORNER OF MY GARAGE. ALTHOUGH DRIVING CAREFULLY AND SLOWLY, THE VEHICLE JOLTED BACK AS IF THE FUEL INJECTION SYSTEM HAD KICKED IN. NO ONE WAS INJURED, AND I DID NOT FILE AN INSURANCE CLAIM…

Complaint filed with NHTSA · Speed Control · November 7, 2008 · crash

TL* THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT STATED THAT THE ENTIRE DASHBOARD HAD MELTED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE…

Complaint filed with NHTSA · Body & Structure · December 22, 2012 · fire

TL*THE CONTACT OWNS A 2007 LEXUS ES350. WHILE DRIVING 5 MPH, THE VEHICLE DROVE OVER THE CURB AND INTO THE FRONT OF A GYM. NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS APPROXIMATELY 3/4 INTO THE ENTRANCEWAY. THE POLICE AND FIRE DEPARTMENTS ARRIVED ON THE SCENE AND FILED A REPORT. THE FRONT END,…

Complaint filed with NHTSA · Other · November 30, 2007 · crash

MY 2007 LEXUS HYPER ACCELERATED. I HAD THE RE-CALL WORK DONE ON THIS. IT WAS AS IF THE CAR HAD A MIND OF IT'S OWN IT WAS DAMAGED AND I WAS HURT. *TR

Complaint filed with NHTSA · Transmission · November 24, 2010 · crash

2007 Lexus Es350 — common questions

Is the 2007 Lexus Es350 reliable?

NHTSA data argues against it: 529 complaints put the 2007 model at #1 of 17 Es350 years, and a defect investigation remains open. It is one of the Es350 years to avoid.

What are the most common 2007 Es350 problems?

According to NHTSA complaint data, the leading problem areas are airbags (190 complaints), speed control (128 complaints), body & structure (41 complaints).

Does the 2007 Lexus Es350 have recalls?

Yes — NHTSA lists 5 recall campaigns affecting the 2007 Lexus Es350. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Is the 2007 Lexus Es350 under NHTSA investigation?

Yes — an investigation remains open (Desiccated Air Bag Inflator Rupture). An open ODI action means NHTSA is actively assessing a possible defect.

Which Lexus Es350 years should you avoid?

Based on complaint rates and open investigations, the Es350 years to avoid are 2007, 2008, 2011, 2009, 2010, 2012. The cleanest record among Es350 years belongs to 2023.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.