VehicleVerdict

2010 Lexus Hs 250 Hybrid problems

Verdict · NHTSA data

One of the years to avoid

With 98 complaints filed to NHTSA — about 1.9 times the median Hs 250 Hybrid year — the 2010 model ranks #1 of 2 Hs 250 Hybrid years for complaint volume. It lands on the years-to-avoid list. Complainants reported 11 injuries in total across these filings.

Suspension leads the complaint categories with 30 reports (31% of the total).

98

NHTSA complaints

4

Recalls

1

Investigations

17

Crash-involved

0

Fires reported

11

Injuries

0

Deaths

NCAP overall

How does 2010 compare to other Hs 250 Hybrid years?

Hs 250 Hybrid NHTSA complaints by model year, 2010 highlighted98 complaints2010: 98 complaints2011: 8 complaints
Hs 250 Hybrid NHTSA complaints by model year, 2010 highlighted. Red bars are years to avoid.

See all Hs 250 Hybrid years to avoid →

What are the most common 2010 Lexus Hs 250 Hybrid problems?

ComponentComplaintsShare
Suspension3031%
Brakes2121%
Electrical System2121%
Speed Control55%
Engine55%
Lighting33%
Other33%
Fuel System33%
Visibility & Wipers22%
Airbags22%
Transmission22%
Body & Structure11%

Does the 2010 Lexus Hs 250 Hybrid have recalls?

4 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

17V619000Electrical SystemOctober 4, 2017 · 18,130 units

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010 Lexus HS 250h Hybrid vehicles. A component within the hybrid transaxle assembly may short circuit and result in a reduction or a complete loss of available power for moving the vehicle.

Consequence

A complete loss of motive power can increase the risk of a crash.

Remedy

Lexus will notify owners, and dealers will replace the hybrid vehicle transaxle assembly, free of charge. The recall began on December 1, 2017. Owners may contact 1-800-255-3987. Toyota's number for this recall is HLE.

16V596000SuspensionAugust 12, 2016 · 337,449 units

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2006-2011 Toyota RAV4 vehicles manufactured October 31, 2005, to September 7, 2010, and 2010 Lexus HS250h vehicles manufactured July 6, 2009, to August 26, 2010. The affected vehicles have rear suspension arms (rear tie rods) with adjusting lock nuts that may have been improperly tightened after servicing. As a result of being loose, the arm may have thread damage and may rust, possibly leading to the failure of the arm and an abrupt change in the vehicle's alignment.

Consequence

Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.

Remedy

Toyota will notify owners and dealers will replace both rear suspension arms and encapsulate the locknuts, free of charge. The recall began on September 30, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are G0V for Toyota vehicles and GLK for Lexus vehicles. Note: This recall supersedes recall 13V-383, in which some vehicles were only inspected, sealed, and did not have both arms replaced. The affected vehicles were previously recalled under 13V-383, but did not have both rear suspension arms replaced at that time. Those vehicles need to have both arms replaced as part of this recall remedy.

13V383000SuspensionAugust 28, 2013 · 780,584 units

Defect

Toyota is recalling certain model year 2006 through 2011 RAV4 and 2010 Lexus HS250h passenger vehicles manufactured from October 2005 through September 2010. If the nuts for adjusting the rear wheel alignment are improperly tightened during service, the rear suspension arm (rear tie rod) may develop unwanted movement and rust leading to thread damage and eventual failure. Failure of the rear tie rod will cause an abrupt change in the vehicle's alignment.

Consequence

Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.

Remedy

Toyota will notify owners, and dealers will inspect the tie rods and replace any that have rust or corrosion on the alignment adjustment threads. All of the rear tie rods will then be encased in an epoxy to prevent future environmental damage. Due to limitations in parts, the recall remedy will be launched in phases from September 2013 through mid-April 2014. All owners will receive notification of the recall, with most receiving second notifications when parts are available in their area. IMPORTANT: This recall supersedes Toyota and Lexus recall 12V-373. All vehicles that have been inspected and remedied under the previous recall need to be re-inspected and have the appropriate remedy applied.

12V373000SuspensionAugust 2, 2012 · 780,584 units

Defect

Toyota is recalling certain model year 2006 through 2011 RAV4 and 2010 Lexus HS250h passenger vehicles manufactured from October 2005 through September 2010. If the nuts for adjusting the rear wheel alignment are improperly tightened during service, the rear suspension arm (rear tie rod) may develop unwanted movement and rust, leading to thread damage and eventual failure. Failure of the rear tie rod will cause an abrupt change in the vehicle's alignment.

Consequence

Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.

Remedy

Toyota will notify owners, and dealers will inspect the rear tie-rod nut for looseness and replace any suspect tie-rod found loose. Dealers will also affix instructions in multiple places to prevent improper servicing in the future. The recall began on November 30, 2012. Owners may contact Toyota at 1-800-331-4331 or Lexus at 1-800-255-3987.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

I RECEIVED A RECALL NOTICE FROM LEXUS LAST YEAR (NHTSA RECALL NO 16V-596) RE REAR LOWER SUSPENSION ARM (NO.1) ASSEMBLIES. AS OF TODAY, WELL OVER SIX MONTHS LATER, LEXUS HAS BEEN UNABLE TO OFFER ME THIS FREE SERVICE TO CORRECT THE DEFECT. I HAVE TRIED TO ARRANGE IT MULTIPLE TIMES OVER THE PAST 6+…

Complaint filed with NHTSA · Suspension · May 4, 2017

ON 9/29/2017 WHILE TURNING LEFT AT NIGHT IN A DARK ROAD ALL INTERIOR AND EXTERIOR LIGHTS WENT OUT. WE CRASHED INTO WALL BESIDE THE CITY STREET AND OUR CAR WAS TOTALED. WE FILED A CLAIM WITH LEXUS AT THAT TIME. A RECALL NOTICE FOR THIS PROBLEM CAME IN DECEMBER. ON DECEMBER 22,2017, LEXUS STATED IN…

Complaint filed with NHTSA · Electrical System · September 29, 2017 · crash

PULLING IN TO A PARKING SPOT, I APPLIED THE BRAKES AND THE BRAKES FAILED CAUSING THE CAR TO DRIVE THROUGH A FENCE, SMALL BUSH AND AN OUTDOOR STAIRCASE. MY SPEED WAS UNDER 10 MILES AN HOUR.

Complaint filed with NHTSA · Brakes · December 7, 2018 · crash

MY ACCIDENT WAS CAUSED BY UNINTENDED ACCELERATION. AS I WAS SLOWLY TURNING RIGHT INTO A PARKING PLACE, THE CAR SUDDENLY ACCELERATED AND CRASHED INTO A BRICK BUILDING. THE FORCE OF THE CRASH CAUSED THE AIR BAGS TO DEPLOY. THERE WAS SO MUCH DAMAGE TO THE CAR THAT IT WAS A TOTAL LOSS. AFTER THE CRASH…

Complaint filed with NHTSA · Engine · June 20, 2015 · crash

I WAS TURNING TO THE RIGHT INTO A PARKING SLOT. ALL OF THE SUDDEN, THE CAR SHOT FORWARD AND SLAMMED INTO A BRICK BUILDING. THE AIRBAGS DEPLOYED BECAUSE OF THE FORCE OF THE CRASH. PLEASE NOTE THIS IS AN EDITED VERSION OF AN EARLIER REPORT I SENT. THE CHANGE IS IN THE AFFECTED PARTS. THE PART THAT…

Complaint filed with NHTSA · Speed Control · June 20, 2015 · crash

2010 Lexus Hs 250 Hybrid — common questions

Is the 2010 Lexus Hs 250 Hybrid reliable?

NHTSA data argues against it: 98 complaints put the 2010 model at #1 of 2 Hs 250 Hybrid years. It is one of the Hs 250 Hybrid years to avoid.

What are the most common 2010 Hs 250 Hybrid problems?

According to NHTSA complaint data, the leading problem areas are suspension (30 complaints), brakes (21 complaints), electrical system (21 complaints).

Does the 2010 Lexus Hs 250 Hybrid have recalls?

Yes — NHTSA lists 4 recall campaigns affecting the 2010 Lexus Hs 250 Hybrid. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Is the 2010 Lexus Hs 250 Hybrid under NHTSA investigation?

NHTSA opened one investigation into this model year; all are now closed.

Which Lexus Hs 250 Hybrid years should you avoid?

Based on complaint rates and open investigations, the Hs 250 Hybrid years to avoid are 2010.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.