VehicleVerdict

2020 Lexus Ls Hybrid problems

Verdict · NHTSA data

Limited data — recalls on file

NHTSA has just 0 complaints on file for the 2020 Lexus Ls Hybrid — too few to judge reliability from owner reports alone — but one recall campaign applies to this year, so any used example should have its VIN checked for completed recall work.

0

NHTSA complaints

1

Recalls

1

Investigations

0

Crash-involved

0

Fires reported

0

Injuries

0

Deaths

—

NCAP overall

How does 2020 compare to other Ls Hybrid years?

Ls Hybrid NHTSA complaints by model year, 2020 highlighted5 complaints2018: 0 complaints2019: 5 complaints2020: 0 complaints2021: 0 complaints2022: 0 complaints2023: 0 complaints2024: 0 complaints2025: 0 complaints
Ls Hybrid NHTSA complaints by model year, 2020 highlighted. Red bars are years to avoid.

See all Ls Hybrid years to avoid →

Does the 2020 Lexus Ls Hybrid have recalls?

1 NHTSA recall campaign on file. Recall repairs are free at franchised dealers.

24V275000AirbagsApril 17, 2024 · 509 units

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2021 Lexus LS500 and 2018-2020 Lexus LS500 Hybrid vehicles equipped with the "Executive Package." The front passenger seat may have been assembled with interference between internal parts that can cause the Occupant Classification System (OCS) sensor to incorrectly detect the occupant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence

Incorrect detection of an occupant may result in improper air bag deployment during a crash, increasing the risk of injury.

Remedy

Dealers will inspect and repair the front passenger seat, as necessary, free of charge. Owner notification letters were mailed June 7, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 24LA03.

2020 Lexus Ls Hybrid — common questions

Is the 2020 Lexus Ls Hybrid reliable?

The record is thin — 0 NHTSA complaints — so owner-report data can't strongly confirm reliability either way, though 1 recall should be verified as completed.

Does the 2020 Lexus Ls Hybrid have recalls?

Yes — NHTSA lists 1 recall campaign affecting the 2020 Lexus Ls Hybrid. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Is the 2020 Lexus Ls Hybrid under NHTSA investigation?

NHTSA opened one investigation into this model year; all are now closed.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.