VehicleVerdict

2024 Lexus Nx Hybrid problems

Verdict · NHTSA data

Limited data — recalls on file

NHTSA has just 2 complaints on file for the 2024 Lexus Nx Hybrid — too few to judge reliability from owner reports alone — but 3 recall campaigns apply to this year, so any used example should have its VIN checked for completed recall work.

2

NHTSA complaints

3

Recalls

0

Investigations

0

Crash-involved

0

Fires reported

0

Injuries

0

Deaths

—

NCAP overall

How does 2024 compare to other Nx Hybrid years?

Nx Hybrid NHTSA complaints by model year, 2024 highlighted4 complaints2015: 3 complaints2016: 2 complaints2017: 0 complaints2018: 4 complaints2019: 0 complaints2020: 1 complaints2021: 0 complaints2022: 1 complaints2023: 0 complaints2024: 2 complaints2025: 0 complaints
Nx Hybrid NHTSA complaints by model year, 2024 highlighted. Red bars are years to avoid.

See all Nx Hybrid years to avoid →

What are the most common 2024 Lexus Nx Hybrid problems?

ComponentComplaintsShare
Seats150%
Speed Control150%

Does the 2024 Lexus Nx Hybrid have recalls?

3 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

25V744000Driver AssistanceOctober 30, 2025 · 1,024,407 units

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence

A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

Remedy

Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.

24V482000SeatsJune 27, 2024 · 11,418 units

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Lexus RX 350, RX 350h, 2024-2025 NX 250, NX 350, and NX 350h vehicles. The head restraints on the driver and front passenger seats may be inadvertently removed without pressing the lock release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 202, "Head Restraints."

Consequence

A head restraint that is inadvertently removed and not reinstalled can increase the risk of injury during a rear-end crash.

Remedy

Dealers will replace the driver and front passenger seat head rest assemblies, free of charge. Owner letters were mailed February 14, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24LB06 and 24LA06.

23V480000AirbagsJuly 12, 2023 · 152,927 units

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence

A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.

Remedy

Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

“The contact owns a 2024 Lexus NX350H. The contact stated while driving at an undisclosed speed and parking the vehicle in the residential garage, the vehicle independently accelerated. The contact stated that the vehicle crashed into the wall, and the beam was damaged. In addition, the dryer and…”

Complaint filed with NHTSA · Speed Control · January 23, 2024

“The contact owns a 2024 Lexus NX Hybrid. The contact stated that the driver's side headrest was inoperable. The contact stated that she attempted to adjust the headrest however, the headrest failed to respond. The head rest had pushed the driver forward causing neck pain. The vehicle was not…”

Complaint filed with NHTSA · Seats · August 6, 2023

2024 Lexus Nx Hybrid — common questions

Is the 2024 Lexus Nx Hybrid reliable?

The record is thin — 2 NHTSA complaints — so owner-report data can't strongly confirm reliability either way, though 3 recalls should be verified as completed.

Does the 2024 Lexus Nx Hybrid have recalls?

Yes — NHTSA lists 3 recall campaigns affecting the 2024 Lexus Nx Hybrid. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.