VehicleVerdict

2024 Lexus NX problems

Verdict · NHTSA data

One of the years to avoid

With 56 complaints filed to NHTSA — about 2.5 times the median NX year — the 2024 model ranks #1 of 12 NX years for complaint volume. It lands on the years-to-avoid list. Complainants reported 10 injuries in total across these filings.

Electrical System leads the complaint categories with 14 reports (25% of the total).

56

NHTSA complaints

4

Recalls

0

Investigations

12

Crash-involved

2

Fires reported

10

Injuries

0

Deaths

—

NCAP overall

How does 2024 compare to other NX years?

NX NHTSA complaints by model year, 2024 highlighted56 complaints2015: 31 complaints2016: 22 complaints2017: 18 complaints2018: 23 complaints2019: 42 complaints2020: 20 complaints2021: 26 complaints2022: 34 complaints2023: 16 complaints2024: 56 complaints2025: 18 complaints2026: 3 complaints
NX NHTSA complaints by model year, 2024 highlighted. Red bars are years to avoid.

See all NX years to avoid →

What are the most common 2024 Lexus NX problems?

ComponentComplaintsShare
Electrical System1425%
Other1018%
Driver Assistance916%
Body & Structure47%
Brakes35%
Latches & Locks35%
Transmission35%
Visibility & Wipers35%
Engine24%
Fuel System24%
Seats12%
Speed Control12%
Lighting12%

Does the 2024 Lexus NX have recalls?

4 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

26V162000Driver AssistanceMarch 18, 2026 · 144,200 units

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2025 Lexus NX350, NX250, 2023-2026 RX350, and 2024-2026 TX350 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence

A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

Remedy

Dealers will update the rearview camera software or replace the rearview camera, as necessary, free of charge. Owner notification letters were mailed May 15, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26LB02 and 26LA02.

25V744000Driver AssistanceOctober 30, 2025 · 1,024,407 units

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence

A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

Remedy

Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.

25V040000AirbagsJanuary 29, 2025 · 1,716 units

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence

A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.

Remedy

Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.

24V482000SeatsJune 27, 2024 · 11,418 units

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Lexus RX 350, RX 350h, 2024-2025 NX 250, NX 350, and NX 350h vehicles. The head restraints on the driver and front passenger seats may be inadvertently removed without pressing the lock release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 202, "Head Restraints."

Consequence

A head restraint that is inadvertently removed and not reinstalled can increase the risk of injury during a rear-end crash.

Remedy

Dealers will replace the driver and front passenger seat head rest assemblies, free of charge. Owner letters were mailed February 14, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24LB06 and 24LA06.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

“The Drivers side door (light at the bottom of the door) sparked and then the door went up in flames. At that point the electricity in the car ceased to work. The car is available for inspection at the dealership where we had it towed. If the door was closed and there was someone in the car when it…”

Complaint filed with NHTSA · Electrical System · March 17, 2024 · fire

“Was parking at grocery store, very slowly advancing into parking space when car suddenly accelerated and ran into a brick pillar, jumping the curb. ”

Complaint filed with NHTSA · Other · April 19, 2025 · crash

“AUTOMATIC BRAKING SYSTEM FAILED AFTER I EXPERIENCD A SUDDEN ACCELERATION LEXUS INSPECTED THE VEHICLE AN PRINTED OUT ALL SORTS OF DATA WHICH THEY ARE SUPPOSED TO EXPLAIN TO ME IN45 DAYS NOT PRIOR WARNIG SIGNS”

Complaint filed with NHTSA · Driver Assistance · June 3, 2025 · crash

“Driving on the local road, no cars on the road, no underpass and the sunroof exploded. All windows was closed and sunroof was closed. ”

Complaint filed with NHTSA · Body & Structure · April 11, 2024

“The contact owns a 2024 Lexus NX 350H. The contact stated while the vehicle was parked, the passenger’s side side view mirror shattered without impact. The vehicle was taken to a dealer, where the contact was informed that the repair would be paid for out-of-pocket. The manufacturer was made…”

Complaint filed with NHTSA · Visibility & Wipers · July 5, 2024

2024 Lexus NX — common questions

Is the 2024 Lexus NX reliable?

NHTSA data argues against it: 56 complaints put the 2024 model at #1 of 12 NX years. It is one of the NX years to avoid.

What are the most common 2024 NX problems?

According to NHTSA complaint data, the leading problem areas are electrical system (14 complaints), other (10 complaints), driver assistance (9 complaints).

Does the 2024 Lexus NX have recalls?

Yes — NHTSA lists 4 recall campaigns affecting the 2024 Lexus NX. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Which Lexus NX years should you avoid?

Based on complaint rates and open investigations, the NX years to avoid are 2024, 2019, 2022. The cleanest record among NX years belongs to 2026.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.