VehicleVerdict

2023 Lexus Nx350 problems

Verdict · NHTSA data

Limited data — recalls on file

NHTSA has just one complaint on file for the 2023 Lexus Nx350 — too few to judge reliability from owner reports alone — but one recall campaign applies to this year, so any used example should have its VIN checked for completed recall work.

1

NHTSA complaints

1

Recalls

0

Investigations

0

Crash-involved

0

Fires reported

0

Injuries

0

Deaths

—

NCAP overall

How does 2023 compare to other Nx350 years?

Nx350 NHTSA complaints by model year, 2023 highlighted1 complaint2022: 0 complaints2023: 1 complaints2024: 0 complaints
Nx350 NHTSA complaints by model year, 2023 highlighted. Red bars are years to avoid.

See all Nx350 years to avoid →

What are the most common 2023 Lexus Nx350 problems?

ComponentComplaintsShare
Driver Assistance1100%

Does the 2023 Lexus Nx350 have recalls?

1 NHTSA recall campaign on file. Recall repairs are free at franchised dealers.

23V480000AirbagsJuly 12, 2023 · 152,927 units

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence

A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.

Remedy

Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

“The blind spot never works its been in dealership for 3 times, every time they say issue was fixed but it comes back, Regular issue, keeps happening sometimes the blindspot monitor keeps turned on even if there was no car behind me, which make me difficult to switch lanes, sometimes it pushes me…”

Complaint filed with NHTSA · Driver Assistance · February 18, 2023

2023 Lexus Nx350 — common questions

Is the 2023 Lexus Nx350 reliable?

The record is thin — 1 NHTSA complaint — so owner-report data can't strongly confirm reliability either way, though 1 recall should be verified as completed.

Does the 2023 Lexus Nx350 have recalls?

Yes — NHTSA lists 1 recall campaign affecting the 2023 Lexus Nx350. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.