VehicleVerdict

2020 Lexus Rx Hybrid problems

Verdict · NHTSA data

Limited data — recalls on file

NHTSA has just 2 complaints on file for the 2020 Lexus Rx Hybrid — too few to judge reliability from owner reports alone — but one recall campaign applies to this year, so any used example should have its VIN checked for completed recall work.

2

NHTSA complaints

1

Recalls

1

Investigations

1

Crash-involved

0

Fires reported

0

Injuries

0

Deaths

—

NCAP overall

How does 2020 compare to other Rx Hybrid years?

Rx Hybrid NHTSA complaints by model year, 2020 highlighted214 complaints2004: 0 complaints2005: 3 complaints2006: 214 complaints2007: 75 complaints2008: 78 complaints2010: 13 complaints2011: 17 complaints2012: 4 complaints2013: 12 complaints2014: 3 complaints2015: 13 complaints2016: 13 complaints2017: 18 complaints2018: 4 complaints2019: 3 complaints2020: 2 complaints2021: 0 complaints2022: 0 complaints2023: 0 complaints2024: 1 complaints2025: 1 complaints
Rx Hybrid NHTSA complaints by model year, 2020 highlighted. Red bars are years to avoid.

See all Rx Hybrid years to avoid →

What are the most common 2020 Lexus Rx Hybrid problems?

ComponentComplaintsShare
Other150%
Speed Control150%

Does the 2020 Lexus Rx Hybrid have recalls?

1 NHTSA recall campaign on file. Recall repairs are free at franchised dealers.

23V865000AirbagsDecember 20, 2023 · 999,901 units

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.

Consequence

An air bag that does not deploy during a crash increases the risk of injury.

Remedy

Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

“TL* THE CONTACT OWNS A 2020 LEXUS RX 450H. THE CONTACT STATED THAT WHILE PARKING THE VEHICLE IN A PARKING LOT, DEPRESSING THE BRAKE PEDAL THE VEHICLE MOVED FORWARD INDEPENDENTLY. THE CONTACT STATED THAT SHE PANICKED AND CRASHED INTO A RESTAURANT. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE…”

Complaint filed with NHTSA · Speed Control · January 20, 2020 · crash

“I TOOK THE CAR TO METRO EXPRESS CAR WASH IN DENVER. AS THE CAR PROGRESSED ALONG THE TRACKS, THE TALL BRUSH APPROACHED THE CAR AND THE COLLISION AVOIDANCE SYSTEM GOT ACTIVATED, THE CAR GOT PUSHED OFF-TRACK AND BRUSHED AGAINST ALL KINDS OF TUBES, PIPES AND SCRATCHED AND DENTED THE ENTIRE RIGHT…”

Complaint filed with NHTSA · Other · September 3, 2020

2020 Lexus Rx Hybrid — common questions

Is the 2020 Lexus Rx Hybrid reliable?

The record is thin — 2 NHTSA complaints — so owner-report data can't strongly confirm reliability either way, though 1 recall should be verified as completed.

Does the 2020 Lexus Rx Hybrid have recalls?

Yes — NHTSA lists 1 recall campaign affecting the 2020 Lexus Rx Hybrid. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Is the 2020 Lexus Rx Hybrid under NHTSA investigation?

NHTSA opened one investigation into this model year; all are now closed.

Which Lexus Rx Hybrid years should you avoid?

Based on complaint rates and open investigations, the Rx Hybrid years to avoid are 2006, 2008, 2007. The cleanest record among Rx Hybrid years belongs to 2023.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.