VehicleVerdict

2023 Lexus Rx350 problems

Verdict · NHTSA data

Limited data — recalls on file

NHTSA has just 4 complaints on file for the 2023 Lexus Rx350 — too few to judge reliability from owner reports alone — but one recall campaign applies to this year, so any used example should have its VIN checked for completed recall work.

4

NHTSA complaints

1

Recalls

0

Investigations

1

Crash-involved

0

Fires reported

0

Injuries

0

Deaths

—

NCAP overall

How does 2023 compare to other Rx350 years?

Rx350 NHTSA complaints by model year, 2023 highlighted210 complaints2004: 0 complaints2005: 0 complaints2006: 0 complaints2007: 210 complaints2008: 160 complaints2009: 114 complaints2010: 123 complaints2011: 49 complaints2012: 46 complaints2013: 39 complaints2014: 22 complaints2015: 58 complaints2016: 78 complaints2017: 69 complaints2018: 30 complaints2019: 41 complaints2020: 9 complaints2021: 2 complaints2022: 11 complaints2023: 4 complaints
Rx350 NHTSA complaints by model year, 2023 highlighted. Red bars are years to avoid.

See all Rx350 years to avoid →

What are the most common 2023 Lexus Rx350 problems?

ComponentComplaintsShare
Airbags125%
Other125%
Body & Structure125%
Visibility & Wipers125%

Does the 2023 Lexus Rx350 have recalls?

1 NHTSA recall campaign on file. Recall repairs are free at franchised dealers.

23V480000AirbagsJuly 12, 2023 · 152,927 units

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence

A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.

Remedy

Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

“1) Bluetooth connectivity is repeatedly lost phone calls, listening to music, etc) during causing me to take my eyes off the road to determine problem. Bluetooth device (cell phone) has been checked but continues. Another service inspection is scheduled. 2) Problem has been reproduced & confirmed…”

Complaint filed with NHTSA · Other · April 11, 2023

“The contact owns a 2023 Lexus RX350. The contact stated while driving approximately 60 MPH, the sunroof suddenly fractured without impact. The vehicle was taken to the dealer who diagnosed that the sunroof needed to be replaced but the repair was not covered under warranty. The vehicle had not been…”

Complaint filed with NHTSA · Visibility & Wipers · April 13, 2023

“The contact owns a 2023 Lexus RX 350H. The contact stated that while driving at an unknown speed, when a vehicle on the shoulder, to the right suddenly began to cross in front of their vehicle to get to the median. This caused the contact's vehicle to T-bone the corner of their vehicle. The front…”

Complaint filed with NHTSA · Airbags · June 1, 2023 · crash

“My newly bought and delivered 2023 Lexus RX350 luxury trim with less than 400 miles has dash panel on the passenger side separating right where the suede trim clips with the soft touch IP panel. You can literally see the separation and sagging of the trim.”

Complaint filed with NHTSA · Body & Structure · May 18, 2023

2023 Lexus Rx350 — common questions

Is the 2023 Lexus Rx350 reliable?

The record is thin — 4 NHTSA complaints — so owner-report data can't strongly confirm reliability either way, though 1 recall should be verified as completed.

Does the 2023 Lexus Rx350 have recalls?

Yes — NHTSA lists 1 recall campaign affecting the 2023 Lexus Rx350. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Which Lexus Rx350 years should you avoid?

Based on complaint rates and open investigations, the Rx350 years to avoid are 2007, 2008, 2010, 2009, 2016, 2017. The cleanest record among Rx350 years belongs to 2006.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.