VehicleVerdict

2020 Mack Granite (gr) problems

Verdict · NHTSA data

Limited data — recalls on file

NHTSA has just 3 complaints on file for the 2020 Mack Granite (gr) — too few to judge reliability from owner reports alone — but 7 recall campaigns apply to this year, so any used example should have its VIN checked for completed recall work.

3

NHTSA complaints

7

Recalls

0

Investigations

0

Crash-involved

0

Fires reported

0

Injuries

0

Deaths

NCAP overall

How does 2020 compare to other Granite (gr) years?

Granite (gr) NHTSA complaints by model year, 2020 highlighted4 complaints2015: 0 complaints2016: 0 complaints2017: 0 complaints2018: 0 complaints2019: 4 complaints2020: 3 complaints2021: 0 complaints2022: 2 complaints2023: 2 complaints2024: 0 complaints2025: 0 complaints2026: 0 complaints2027: 0 complaints
Granite (gr) NHTSA complaints by model year, 2020 highlighted. Red bars are years to avoid.

See all Granite (gr) years to avoid →

What are the most common 2020 Mack Granite (gr) problems?

ComponentComplaintsShare
Transmission3100%

Does the 2020 Mack Granite (gr) have recalls?

7 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

25V666000Seat BeltsOctober 6, 2025 · 15,841 units

Defect

Mack Trucks, Inc. (Mack) is recalling certain 2020-2025 Mack MD, 2019-2025 Anthem, Granite, 2024 MD Electric, and 2025 Pinnacle trucks equipped with a passenger bench seat. The seat belt anchorage bracket may be improperly welded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."

Consequence

An improperly welded seat belt anchorage bracket can detach during a crash, increasing the risk of injury.

Remedy

Dealers will install a reinforcement plate, free of charge. Owner letters were mailed January 21, 2026. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0485. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 13, 2025.

24V792000Electrical SystemOctober 23, 2024 · 59,338 units

Defect

Mack Trucks, Inc. (Mack) is recalling certain 2020-2025 Anthem, Granite, TerraPro and Pinnacle vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop working.

Consequence

Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may have diminished or lost functionality, increasing the risk of a crash.

Remedy

Dealers will reprogram the ECU software, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0472.

24V773000Tires & WheelsOctober 18, 2024 · 49 units

Defect

Mack Trucks, Inc. (Mack) is recalling certain 2019-2025 GR and 2018 GU Granite vehicles equipped with non-DOT tested tires. The tires may not have been DOT tested and confirmed to be sufficient for the vehicles. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 119, "New Pneumatic Tires - Other Than Passenger Cars."

Consequence

Insufficient tires can fail, increasing the risk of a crash.

Remedy

Dealers will inspect and replace the tires as necessary, free of charge. Owner notification letters were mailed November 6, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0471.

23V600000LightingAugust 25, 2023 · 27,418 units

Defect

Mack Trucks, Inc. (Mack) is recalling certain 2015-2023 GU and GR vehicles. The turn signals may be positioned incorrectly, reducing their visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence

Low turn signal visibility may not alert other drivers to a turning vehicle, increasing the risk of a crash.

Remedy

Dealers will add additional turn signal lighting, free of charge. Owner letters were mailed September 25, 2024. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0448.

21V233000Electrical SystemApril 1, 2021 · 557 units

Defect

Mack Trucks, Inc. (Mack) is recalling certain 2018-2022 Anthem (AN), Granite (GR/GU), and Pinnacle (CHU/CXU/PI) vehicles equipped with "camelback" rear suspension and electronic stability control. The vehicles may not stay in their lane at certain speeds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 136, "Electronic Stability Control Systems on Heavy Vehicles."

Consequence

A vehicle that drifts out of its lane increases the risk of a crash.

Remedy

Mack will notify owners, and dealers will reprogram the vehicle control units, free of charge. The recall began on April 21, 2021. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0423.

19V896000SteeringDecember 16, 2019 · 80 units

Defect

Mack Trucks, Inc. (Mack) is recalling certain 2020 Anthem (AN), Granite (GR), and Pinnacle (PI) vehicles. The castle nuts and cotter pins used to connect the steering drag link to the pitman arm and steering arm may have not been correctly installed, potentially causing separation of the drag link.

Consequence

If the drag link separates, loss of steering control my occur, increasing the risk of a crash.

Remedy

Mack will notify owners, and dealers will inspect the drag link attachment points, repairing them, as necessary, free of charge. The recall began January 14, 2020. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0420.

19V054000Visibility & WipersJanuary 24, 2019 · 3,906 units

Defect

Mack Trucks, Inc. (Mack) is recalling certain 2019-2020 Mack Anthem, Granite, Pinnacle vehicles. The passenger side door down view mirror may detach from the door.

Consequence

If the mirror detaches from the door, the mirror may strike another vehicle or pedestrian, increasing the risk of injury or crash.

Remedy

Mack will notify owners, and dealers will properly attach the mirror, free of charge. The recall began March 19, 2019. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0416.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

The driver was driving down the freeway and lost all power. The driveshaft fell out of the truck at 70 mph, luckly the truck was working a night shift and traffic was light, only a piece was still attached. The dealer confirmed rear differenial failure. There were no warnings before the failure.

Complaint filed with NHTSA · Transmission · May 12, 2023

2020 Mack Granite (gr) — common questions

Is the 2020 Mack Granite (gr) reliable?

The record is thin — 3 NHTSA complaints — so owner-report data can't strongly confirm reliability either way, though 7 recalls should be verified as completed.

Does the 2020 Mack Granite (gr) have recalls?

Yes — NHTSA lists 7 recall campaigns affecting the 2020 Mack Granite (gr). Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.