Verdict · NHTSA data
Limited data — recalls on file
NHTSA has just 0 complaints on file for the 2020 Mack LR — too few to judge reliability from owner reports alone — but one recall campaign applies to this year, so any used example should have its VIN checked for completed recall work.
0
NHTSA complaints
1
Recalls
0
Investigations
0
Crash-involved
0
Fires reported
0
Injuries
0
Deaths
—
NCAP overall
1 NHTSA recall campaign on file. Recall repairs are free at franchised dealers.
Defect
Mack Trucks, Inc. (Mack) is recalling certain 2019-2020 LR vehicles. The steering transfer case may have an insufficient amount of oil.
Consequence
The internal bearings may fail without sufficient lubrication, causing steering lock-up and increasing the risk of a crash.
Remedy
Dealers will replace the transfer case, free of charge. Owner notifications letters were mailed on May 12, 2021. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0424.
The record is thin — 0 NHTSA complaints — so owner-report data can't strongly confirm reliability either way, though 1 recall should be verified as completed.
Yes — NHTSA lists 1 recall campaign affecting the 2020 Mack LR. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.
Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.
Compiled by Sharon Ben-Moshe, Founder.